Blueberry Care and Nursing Services

Blueberry House, Holmes Chapel Road, Middlewich CW10 0JB
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9.6 60 Reviews
  • Blueberry Care and Nursing Services, Middlewich
Blueberry Care is dedicated to providing a high standard of care and nursing services to people in the comfort of their own home. The care packages are tailored to each individual to ensure their needs are continually met.

The experienced team takes pride in what they do and strives to help people maintain their independence and a high quality of life. They offer a range of services to people in their own homes, including frail and elderly care, brain injury care, spinal injury care, palliative care, end of life care, and dementia and Alzheimer’s care. Blueberry Care can provide as much or as little care as desired, with visits last from 15 minutes a day to 24-hour, full-time care.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Our fees vary depending on type of care required and length of call duration.

Good to Know

Owner

  • Blueberry Care and Nursing

Person in charge

  • Jamie Hickson (Managing Director)

Blueberry Care and Nursing Services Reviews (60)

9.6

Blueberry Care and Nursing Services has a Review Score of 9.6 (9.627) out of 10, based on 7 reviews in the last 2 years.
Over all time Blueberry Care and Nursing Services has 60 reviews.

Overall Experience
  • 45
  • 11
  • 2
  • 0
  • 1
Date Published
  • 60
  • 1
  • 4
  • 7
  • 53
Reviewer Connection to Blueberry Care and Nursing Services
  • 19
  • 18
  • 5
  • 5
  • 3
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  • 1
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  • 1
Total of 60, showing 21-40
Review from A B (Mother of Client) published on 5 July 2021 Submitted via Postal Card • Report
Overall Experience 0.0 out of 5
Continuity of staff well known to the person that's being cared for.
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Review from Hannah S (Daughter of Client) published on 5 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service from Kare Plus Cheshire from the very first communication has been excellent. All staff have been great. My mother is treated with care and dignity. We cannot praise them enough. We are very grateful for their support.
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Review from A U (Wife of Client) published on 4 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience with Kare Plus has been excellent. Nothing has been too much trouble for them. All the staff that we have had are great. My husband has been treated with care and dignity. I have also been well looked after and have been given time to myself which was so welcomed. Thank you to all the
staff at Kare Plus for all the care over the last 3 months. It was much appreciated.
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Review from A S (Client) published on 11 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On the whole, I am completely satisfied with the service I receive, although on odd occasions there have been minor mishaps, such as very late assistance arriving without me being notified in advance.
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Review from Joan J (Client) published on 7 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a reliable and caring company.
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Review from E N (Client) assisted by family/friend published on 20 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Carers all so friendly and helpful and always on time.
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Review from J C (Daughter of Client) published on 20 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On the whole excellent service. Most of the carers are very kind and considerate to my mother as she has dementia. There has been the odd occasion where I have been concerned or had reason to complain about a carer, but this is quite seldom. Therefore, I can say that myself and my family are happy with
the service and care received by my mother from Kare Plus.
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Review from M P (Daughter of Client) published on 20 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Polite and professional team. Good service and helpful with my father.
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Review from Mary F (Client) published on 20 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been grateful for the help I have had over the last year from the career and the agency.
I have full trust in my carer, she anticipates my needs faster than I know I need them.
I am in a position where I will need different levels of care and hope Kare Plus will be able to help me.
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Review from Jayne S (Daughter of Client) published on 20 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are friendly and caring.
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Review from P R (Husband of Client) published on 28 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family and I cannot thank The Kare Plus team enough. The regular team of ladies were outstanding. They were professional ,dedicated and became part of the family. They were considerate, kind and compassionate. We cannot praise them enough and will be eternally grateful for their support during
a very trying time.
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Review from D B (Client) published on 21 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service is very good but as I have already mentioned, there is not enough time for shopping. I'd like to have a wider choice with supermarkets and cheaper goods, instead of the very expensive shops. The carers are nice and do excellent work.
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Review from Ann P (Client) published on 9 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent.
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Review from E M (Client) assisted by family/friend published on 9 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care I receive is excellent. The care staff are friendly, helpful and caring. Their manager works hard to arrange my care and can be turned to for advice.
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Review from Barbara G (Client) published on 7 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care, treated respectfully, no complaints.
The weekly invoices that I receive and pay at once need more rigorous checking before issuing, re rates charged per session. One major error over 23 weeks gave rise to a cumulative overcharge of over £300 before my husband noticed it. (This was
immediately and efficiently dealt with when it was pointed out). In contrast, we are currently dealing with a typo on the invoice/spreadsheet of 9p per Sunday evening!
It may be that not all service user/clients or their helpers (or indeed Local Authorities) are able to pick these errors up.
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Review from Clare E (Daughter of Client) published on 7 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been fortunate to have a great team of carers for Mum. Some of whom feel like old friends after a year of caring. Mum and the family are so grateful for the help and support given by the team.
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Review from Terence V (Client) assisted by family/friend published on 6 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good, very few problems. I feel I am treated with respect and very good about giving minor medical attention.
Sometimes the 'new' carers don't always understand my needs on the first few visits but it is picked up quickly if contact the agency.
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Review from Robert S (Client) assisted by family/friend published on 6 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely happy with the standard of care we received. Plus some go the extra mile to help us. Always treated with kindness and dignity. They become like a friend to our family.
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Review from C D (Daughter of Client) published on 6 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad and I are very pleased with the care company. They have been incredible recently with changes in Dad's conditions. They have listened to me and implemented the change needed easily and with care and dignity. Two carers, in particular, go over and beyond their duties Fantastic.
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Review from Julia H (Niece of Client) published on 6 March 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
On the whole very pleased with care given to my uncle. Some fine tuning at the start, but now everything, more or less, is how I like and expect things to be done. My uncle is always clean and tidy and the house is kept tidy. I cared for my uncle for six years before considering care but would recommend
Kare Plus.
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Current Review Score: 9.6 (9.627)

Overview of Review Score

The Review Score of 9.6 (9.627) out of 10 for Blueberry Care and Nursing Services is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.927 for Blueberry Care and Nursing Services is calculated as follows: ( (38 Excellents x 5) + (3 Goods x 4) ) ÷ 41 Ratings = 4.927
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Blueberry Care and Nursing Services is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Sep 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (3)

Meet the Team (4)

Jamie

Jamie Hickson

Job Title: Managing Director Joined: 2010

Hi, my name is Jamie, I am the owner of blueberry care and have been since its inception.
I believe everyone has their own unique story of how they started in the healthcare industry; here’s mine.


My mother spent a period of time in a Care Home where I frequently visited her, always astonished by the quality of the care that was offered to her and the support of the staff that helped her during this time.


Once my mother passed, I realised the care industry was one that was significantly worth engaging in, and with my business background I decided the best way for me to support a caring company would be to create my own; blueberry care
A little over a decade later, I find myself in a very fortunate position with an incredible group of people around me, providing care that the team and myself can be very proud of. My goal is to set the standard for all of those in the blueberry care team and have us provide the best quality care in our area.


So far, I am incredibly proud of all of the people whose bios are below, as well as our day-to-day carers and office staff and everything we have achieved together.

Rachel

Rachel Hamilton

Job Title: Operations Director Joined: 2015

I'm Rachel and I have worked for Blueberry Care for almost 10 years, I look after Blueberry Care operations.


It was a big decision for me to return to work after a long career break with my children, but one that I am very happy with. My career with Blueberry Care started in accounts, now as the operations director I am extremely committed to our service provision to ensure we deliver Dignity, Integrity, Consistency and Excellence in everything we do.


It's a pleasure to work with such an amazing team that strives to provide the best possible service. I am always looking to improve the processes we have in place and welcome feedback from our clients and staff.

Debbie

Debbie Clowry

Job Title: Agency Consultant Joined: 2013

My Name is Debbie Clowry,
I am the Agency Manager here at Blueberry care


I am a people person with a fun-loving personality and caring nature.


I have worked within the Recruitment Sector for 8 years, and love every aspect of my job role.
I have driven the business forward by offering 1-2-1 care for our clients and their families, I find this extremely rewarding knowing that the team and I have added value and made a difference in their lives.
None of this would be possible without my amazing team of workers who deliver the very best of care, they are passionate full of empathy and experienced in complex care.

Karen

Karen Williams

Job Title: Recruitment Resourcer Joined: 2016

Hi my name is Karen Williams,
I am the Recruitment Resourcer here at Blueberry Care.


I joined the blueberry team 6 years ago.


I started as a care worker in the Alsager area and I really enjoyed my time out in the field but the opportunity arose to work in the office as the Recruitment Resourcer,


I am the first point of contact for anyone who wants to join our team and I love being able to support a new staff member through the process, I still get a buzz seeing a new recruit put on their uniform for the first time.


I wanted to work in the care sector to help support people living independently for as long as possible.

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