Alina Homecare Horsham

My wife came home from a five month stay in hospital after a stroke that left her lacking movement on her left side .Yanina and her team at Alina Homecare in Horsham were very helpful and understanding of my wife's needs and provided a tailored response to her needs ,overnight care initially followed by daycare .Our regular carer Jackie was a star ,kind and caring .Recommended .

I was very pleased and satisfied with the service provided by Yanina and her Horsham team. They were able to provide overnight care on very short notice and her team were always very caring, professional, friendly and reliable. I received detailed daily updates on the care that had been provided via an app during the two months for which they were engaged. I would definitely recommend Alina Homecare to others.

Thankyou Alina

I had excellent service from Alina homecare. The helpers were friendly, always arrived on time and did everything I needed. I would highly recommend them to anyone like me looking for post hospital care.

Mum has been supported at home for the last 7 months and throughout Alina Homecare (Horsham) have been excellent with the care and support provided for mum. The carers are kind and caring and have a clear plan of care and tasks for every visit.

The whole team, carers and the care management team have provided excellent communication, not just on a day to day basis with records of care accessible to both my sister and I through an easy to use App, but also through changing care needs including emergencies and frequent adjustments to medications.

My background is as a registered nurse and I've worked across both health and social care. So when we were looking for a homecare provider I had a good idea of what to look for and this team exceeded expectations in many areas.

Recently, they went over and above expectation in an emergency situation ensuring my Father was fully supported until medical help was available .

Once again Alina Homecare provided the reassurance, peace of mind and very caring service required for my husband whilst I was away. The manager is exceptional in making sure nothing is missed and also very understanding and accommodating of last-minute changes. The staff are, without exception, considerate, thorough, friendly and understanding and will deal with all situations. I cannot thank them all enough for ensuring that I can get away for a week or more without any hesitation knowing that he will be well cared for, relaxed about it himself and look forward to their visits every day. They have a busy schedule but my husband always felt their visits were never rushed and nothing was too much trouble. Highly recommend.

I cannot fault their care and have been very grateful for their support and advice. They have made such a difference to us. Thank you for everything you have done, it has been a privilege to see you care for my dad.

My parents have been receiving support from Alina Homecare since July 2024. The service they receive is excellent and we have not experienced any of the problems you often hear about with home care. The carers are reliable, professional and person-centred. The personal care is provided with kindness and dignity, respecting Mum's wishes and supporting her to undertake as much as she can independently. They also prepare several meals a week for my parents, which is a big help. The office staff are responsive and helpful and always try to accommodate our requests to adjust the care support. On several occasions, they have alerted me to specific concerns about my parents that I wouldn't otherwise be aware of. I do not live locally so the app is a great way for me to monitor how things are and it helps provide peace of mind. In summary, I am extremely grateful to everyone at Alina Homecare for the care they are providing to my parents - thank you all.

We were very happy with the speed that Alina Homecare arranged care for my aunt and with the professional and caring manner of all of the carers that visit twice daily, preparing drinks and food if required plus tidying up and making the bed.

Thank you Alina.

My father has been using Alina for 4 years for managing his catheter/leg bag change and shower weekly. He is in his 90s and the service has been faultless. Recently he has been ill and broken his arm after a fall. Alina at very short notice provided additional visits. After a hospital stay they have now provided live-in care and the carer recommended is excellent and everything is running very smoothly. The manager and her team have been very supportive, responsive to changing circumstances and a great help to my father and our family. Would not hesitate to recommend.

Thank you to the manager and team.

Alina Care have provided a really excellent service to my father, who suffers with dementia. We have engaged them for the last 18 months after he returned home from a long spell in hospital. They have provided companionship and domestic help service that has enabled him to live independently at home. Importantly, the same carers have been coming for this time; almost always one particular carer; so he has developed a close bond with them. They take him for walks and visits to the local country park and nature reserve. It is clear they really care about what they are doing. We highly recommend this care provider.

Thank you.

Would highly recommend this care agency, and feel it was the right choice to have them look after my vulnerable mum.

I have found the care my mum is receiving to be excellent. The carers are caring, attentive and respectful. The manager has also been caring, helpful, professional and supportive and I always get a quick response to any question I have. I would definitely recommend all of them. The app is really helpful too, for keeping me up to date with how each visit has gone.

The Manageress went to great lengths to help my son and the family with the correct care. Alina Homecare provided an excellent team of professional carers who did anything required with friendly support. I cannot thank the team enough for the special caring assistance given and the quick response to update the care when required.

Excellent care very professional but friendly and helpful. I would recommend this particular company to anyone who needs help and care.

The care I received has got me back to the person I was pre-op (serious) with their full kindness and compassion which I receive on a daily basis for which I will be forever grateful.

I cannot thank the manager enough for all her help she has given me over the last few months, with the help l heeded for my husband. She never ever let me down and l know how difficult it must of been for her at times. A big thank you also to a staff member who was standing in for the manager when she was on holiday. My husband was in hospital at the time and l couldn't take him home until l had a care package in place. I rang Alina homecare, spoke with a staff member, explained the situation and within the hour a package was set up and my husband came home the following morning. The care staff are excellent professional and very friendly. Thank you all.