Great Park Homecare

Highly recommend!

We are very happy with the communication from Carole and the care given to my mum from mainly Bev and Sally. We are truly grateful for the support it gives us as a family just knowing that they have support. The way you try to integrate their wishes with their needs is very thoughtful and you all try very hard to make a very difficult situation as simple as you can just by being as thoughtful as possible and allowing them the dignity to feel they have choices even when then don't through their health issues. Thankyou!!!!

Tim

I have no hesitation recommending them.

Great Park Homecare provided personal care for my mother for four months and the quality of the care was outstanding. The small core team of carers who looked after her were kind, compassionate and competent. They were also very patient whenever my mother -- who was fiercely independent -- became (understandably) frustrated by her age and frailty. My sister and I knew that Mum was in good hands. But the point at which Great Park Homecare most clearly showed its true colours came towards the end of my mother's life when she had a fall late one night. Neither my sister nor I were close by. So, when my mother's pendant alarm went off, it was the owner and his wife who dashed over to check up on her and call an ambulance -- this at nearly midnight, some two hours after the normal working day had ended. My sister and I are deeply grateful for the support Great Park Homecare provided during a very difficult time.

On more than one occasion, they have gone over and above in certain situations. Whenever we needed to change what we needed or asked for more, this has never been a problem. Truly remarkable care from all with this company, from the carers to the management.

After an accident, I needed some help with personal care. Great Park Homecare was highly recommended to me and really lived up to that recommendation. The help I received was invaluable and reassuring during a time that was very challenging for me. It was wonderful to be able to call on them for just a couple of months and to know that this help is available to me if needed in the future for whatever period of time.

The company and the carers have been professional, caring and supportive throughout, which has been such a help and relief for me as I live a distance away.

In the final weeks of our mother's life, we could not have been better supported by the Great Park Homecare team. The quality of care was exceptional: Mummy's needs were first and foremost in their minds but they never lost sight of the needs of my sisters and me. They found the right balance of gentleness, dignity, humour and courage to support us. They showed great flexibility in accommodating Mummy's changing needs and the team went above and beyond to ensure Mummy received the best level of support possible in such challenging circumstances. They could not have been a better partner to us.

I have been delighted with the service we have received from Great Park Homecare for my dad. They have been really flexible, providing blocks of respite care so that my mum can go away on holiday as well as regular sessions as needed. They have really supported us to navigate his changing needs, making suggestions and giving us feedback on how things are working. The staff are highly professional but also caring - some even attended his 90th birthday party! I would not hesitate to recommend them - the peace of mind their service gives us is invaluable.

Both my mum and I are so grateful for this. Thank you.

Their carers are most kind and attentive and arrive mostly on time, never more than 1/4 hour late. They are very good at dealing with any problems one may have. Their app system records these problems so the next team arriving know exactly what has happened on previous visits.

I have no hesitation in recommending them to anyone who has elderly parents or relatives who need care in their own home.

Thank you.

We have been very impressed with the kindness, care and professionalism of everyone at Great Park Homecare. From the first contact of coming to the house and assessing our needs, they have always shown a high degree of professionalism. All the carers turn up on time, even when the rota has been changed to accommodate some unforeseen events. They have an app system which each carer uses to record notes of exactly what has been done and any small changes to the care needs. So the carer who calls in the evening has read the notes before she walks in the door and knows exactly what happened earlier that day. They make lots of suggestions of things that will help with Mom's care, which all together make a big difference. They help with the equipment, which we needed and always showed a gentle touch of kindness to Mom. Overall, a very positive experience. I highly recommend this company.

Management are very good at communicating. They respond promptly to queries and requests. They are also excellent at responding to my mother's changing needs. In summary, my mother and we, as a family, are very happy with the service which this company provide and we thank them sincerely.

My father-in-law needed care daily, Great Park Homecare was recommended to me by a friend whom they care for. The service received is excellent! They have put themselves out to accommodate the needs of my father-in-law. They are excellent at communicating should there be any needs (i.e. shopping or any problems). I would highly recommend the very caring team of carers. Thank you, this has taken a real load off my shoulders.

We are very happy to be with Great Park.

I have been using Great Park Homecare for about a year. It has been so helpful to use such a caring and well-run service. It gives me great confidence in helping me to manage my husband's health issues in knowing that I can call on their services with absolute confidence.

Great Park Homecare has been providing care for my father for the past four years. As I do not live near him it is very reassuring that they are providing such an excellent service. The carers are fully supportive and friendly and the management team have also been excellent when queries have arisen. All in all a first-class service.