My wife gets on well with them all and considers them her friends; they help us in any way they can.J G(Husband of Client/Service User)
It has been a great relief to me to know they are being looked afterPaul F(Son of Client/Service User)
The staff are highly professional but also caring - some even attended his 90th birthday party!Emma R(Daughter of Client/Service User)
My wife gets on well with them all and considers them her friends; they help us in any way they can.J G(Husband of Client/Service User)
It has been a great relief to me to know they are being looked afterPaul F(Son of Client/Service User)
The staff are highly professional but also caring - some even attended his 90th birthday party!Emma R(Daughter of Client/Service User)
Great Park Homecare delivers ethical, safe & trusted care enabling you to remain living independently in your own home.
Their highly experienced team listens, understands, then provides tailored, yet flexible and professional person-centred care & support services.
An initial assessment, which takes into account feedback from all interested parties, forms the creation of a Care Plan which provides a mutually agreed framework and clarification of the care services to be delivered.
Client's care...
Care Provided by Great Park Homecare
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £34 - £68
- Weekly Live-in Care Fees: £1,400 - £2,000
Visits cancelled with at least 24 hours notice are not billed. This is something that we believe is unique to us. You will not be asked to pay to "Hold" your slot should you have a Hospital stay or Respite break.
Understanding that family members do not always live locally, Great Park Homecare fees cover the day to day provisioning of support, such as ordering & managing medications and equipment, by engaging with appropriate professionals such as GPs, DIstrict Nurses and Occupational Therapists.
Contact Great Park Homecare to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
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Local Authority (Contracted Provider) - NHS (Contracted Provider)
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Good to Know
Owner
- Great Park Homecare
- Private Owned
Person in charge
- Carole Henderson (Registered Manager)
Great Park Homecare Reviews (55)
Great Park Homecare has a Review Score of 9.8 (9.838) out of 10, based on 14 reviews in the last 2 years.
Over all time Great Park Homecare has 55 reviews.
Carers are always on time, always cheerful and great with my husband when they come in. He is treated with a lot of respect and care. If a carer is unable to come, they make sure someone else will come. So, therefore, the care he receives is excelled. As the main carer for my husband for 30 years, I now feel very happy to be in the hands of Heritage Healthcare (Windsor).
Thank you for your review. We pride ourselves on delivering the best care possible that can be trusted and is based on two key values-service excellence and integrity. We know how critical good communication is for clients' well-being; we also only recruit those carers who have good spoken English,...
Congratulations to the management, staff and carers for their kindness and help. What a wonderful team and thank you for looking after me so well. I am very happy with all the help you gave me. Thank you, thank you.
Could not have been better, nothing is ever too much trouble.
Heritage Healthcare is a first class company. My husband has always looked forward to the Carers visits. So friendly and caring girls. Congratulations to them all. Many thanks.
My carers come 3 times a day. They get me up, shower me, hair wash etc. They get me my breakfast, lunch and supper and dress me. I am very happy with my help.
We are delighted that through our compassionate and caring staff, Heritage Healthcare (Windsor) is able to make a positively significant difference to your life and enable you to remain independent in the comfort of your own home.
Heritage Healthcare Windsor provides a much-needed service to my brother helping support him day to day.
All staff are friendly and helpful. They take time to talk to Mum. Most of the time they arrive on time now, if late we are always told.
After the initial care, our first care company was satisfactory until they decided to use two carers instead of one when there was insufficient room in the waste room. Luckily friends introduced us to Heritage Healthcare in November 2015 who are excellent at resolving problems without delay.
Over the past year and a half, it has been a privilege to provide home care for the family, knowing that the Service User is happy and able to remain in her familiar surroundings and with her family. Both the family and Heritage Healthcare have forged a successful working relationship based on...
The management is excellent and helpful whenever approached. Their help and service provided has made a tremendous difference in making it possible for me to continue to live independent and not be a burden to my children.
Since the onset of service, I have found all the girls to be pleasant and professional. They carry out their tasks to the letter always offering to do more. They always chat and we mostly laugh about something. I always look forward to my carer coming. It starts the day off.
The service and care is very good.
The Heritage Healthcare Team thank you for your review and ongoing use of our Service. We value you as 'family' and care staff look forward to continuing to meet your support needs in a professional and caring manner.
Provided a level of care beyond my expectation and where nothing was too much trouble. They have provided an outstanding level of care which has enabled mum to remain at home for as long as possible and maintain her dignity and quality of life.
The staff are friendly and helpful, the management likewise are very good at listening to what was needed and tailoring the support given accordingly.
It has been an absolute pleasure to have had the privilege of taking good care of the Dymonds. We are so delighted that you were able to enjoy being one of our special guests at Heritage Healthcare's VIP Tea & Toast event to celebrate HRH's 90th Birthday this year.
Care staff are always pleasant, sympathetic and willing to perform any reasonable task within the time constraints of their visits. I have three home calls each day and require a great deal of personal help which the carers carry out with respect for my personal dignity. If visiting times are running a little late, I am kept informed by phone and advised of the estimated arrival time of the carers. I would not hesitate in recommending Heritage Health Care to others in need of assistance at home.
Lovely carer who stepped into the breach when rapid response let me down coming out of hospital. She was very caring and was willing to do anything asked of her. She changed my bed sheets to make me more comfortable, made my bed and helped me to wash and dress. I highly recommend them and will use them again if the need arises.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 August 2017- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Great Park Homecare.
Awards / Recognitions (2)
- Recipient: Great Park HomecareDate: Wednesday 16 Nov 2016
- Recipient: Great Park HomecareDate: Monday 22 Feb 2016
Meet the Team (3)
Carole Henderson has wealth experience and knowledge of working in the care sector. Her career in care started over 20 years ago and Carole has held management positions for 15 years. Qualified to a high level, Carole has achieved her NVQ Level 4 in Management and also holds a City & Guilds RMA. Carole has outstanding people skills, is highly organised and pays attention to detail. She manages, supports and guides her care team to provide an expert and professional service.
With over 20 years as a business professional in client service management, Adrian’s previous personal experience of the home care industry, to find appropriate and reliable care for family members, left him with the deep feeling that care provision could and should be much better. More specifically, client communication and quality of service was severely lacking from existing care providers. As a strong advocate of volunteering and proactive Chairman of Windsor Mencap, Adrian has the experience, skills and empathy to fully understand clients’ individual needs and find bespoke care solutions for them. His greatest strength lies in his ability to remain calm and engage collaboratively to ensure a positive and happy outcome for all. Adrian has qualified as a Dementia Friend Champion and is keen to host local information sessions for the community to share his awareness of Dementia.
Adrian said: "I want to wake up in the morning knowing that during the day ahead we will improve the lives of our clients, then to go to sleep at night knowing that my carers felt well trained, equipped and respected for their amazing work."
Prior to becoming Director and Owner of Great Park Homecare, Romola successfully developed a business management career working in the public and private sectors both in UK and internationally. Romola holds a Master's degree in business which, combined with her experience in customer service, marketing, project management and training, enables her to focus on the Company’s operational and service excellence. Chair of an independent Berkshire Assistive Technology Group and also active volunteer for 3 local charities, Romola believes that understanding and delivering the right levels of community care to exacting high standards is crucial to enable each and every client to maintain their independence and positive wellbeing, in the convenience and comfort of their home. She also has a passion for enabling staff to realise their full potential by investing in their professional development.
Frequently Asked Questions about Great Park Homecare
How many Carers does Great Park Homecare employ?
Great Park Homecare employs 16 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Great Park Homecare to verify any information. View our terms and conditions. Great Park Homecare has an Enhanced Service - more info.