Excellent service - thanks!M R(Client / Service User)
Excellent service - thanks!M R(Client / Service User)
The Penzance office of Alexandras Community Care opened in 2015 and is one of 6 offices covering Cornwall for the Westcountry Home Care and Alexandras Community Care and has grown to be the largest.
The Alexandras Community Care team here offer expert, flexible care solutions to help people with additional needs remain at home and their services. The team provide care solutions around Penzance and surrounding areas, including but not limited...
Care Provided by Alexandra's Community Care - Penzance
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £35.36
- Weekly Live-in Care Fees: from £1,500
All care fees are tailored to the individual. Whether you need hourly home care or live-in care, the final cost will depend on the level of support required, how often care is needed, and the complexity of the care package. We will always provide clear information before care begins, so families can make informed decisions with confidence.
Contact Alexandra's Community Care - Penzance to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Group/Owner
- Westcountry Home Care Ltd
- Private Owned
Person in charge
- Hannah James (Registered Manager)
Alexandra's Community Care - Penzance Reviews (23)
Alexandra's Community Care - Penzance has a Review Score of 9.5 (9.452) out of 10, based on 11 reviews in the last 2 years.
Over all time Alexandra's Community Care - Penzance has 23 reviews.
Thank you to all the staff.
We really appreciate you taking the time out to give us a review with such kinds words.
We are very satisfied with the care we receive. All of our care workers are extremely helpful and polite.
Thank you for taking the time to write a review about our Penzance team, we really appreciate it.
Having experienced other agencies, Alexandra's is by far the most professional and caring by far. Thank you, from us all.
Thank you for taking the time in completing your review. I will pass on your compliments to the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 February 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Alexandra's Community Care - Penzance.
Awards / Recognitions (1)
- Recipient: Westcountry Home Care LtdDate: Friday 31 May 2024
Meet the Team (1)
The Penzance branch opened in July 2015 with just one staff member and one client. Since then, it has grown into one of the largest branches within the Westcountry Home Care and Alexandras Community Care group.
Hannah is the Registered Manager for the Penzance branch and is proud to work for such a friendly and caring company. She first joined in 2014 as a part-time carer and quickly discovered how much she loved the role. Before long, she moved into a full-time position and began taking on more responsibility.
Since then, Hannah has progressed through several roles, including Team Leader, Deputy Manager and Manager. After successfully passing her CQC interview, she became the Registered Manager for the branch. Hannah is passionate about supporting her team and helping people receive kind, reliable care in their own homes.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alexandra's Community Care - Penzance to verify any information. View our terms and conditions. Alexandra's Community Care - Penzance has an Enhanced Service - more info.