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Five Stars Home Care Services

Suite B, Bridge Foot Studio, Colchester CO5 9BE
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Five Stars Home Care Services, Colchester

Care Provided by Five Stars Home Care Services

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £15.50

Please be advised that our fees are market-related and are assessed based on individual client needs and duration of calls

The price(s) shown are provided by the agency. Contact Five Stars Home Care Services for full pricing details and T&Cs.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Jo Clifford (Manager)
Are you the Owner/Manager of Five Stars Home Care Services? View your Advertising Options

Five Stars Home Care Services Reviews (3)

Over all time Five Stars Home Care Services has 3 reviews.

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Showing 3 reviews matching selected criteria
Review from Shirley F (Client / Service User) published on 16 June 2021 Submitted via Website
Overall Experience

I have been having care from five-star care for nearly three months now. Carers are very good and helpful, very pleasant and always friendly. When I am down they always bring me up again and make me feel happy.

Reply from Jill Sleeper, Manager at Five Stars Home Care Services

Thank you for your positive feedback and response, I will pass your comments onto the care team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J O (Husband of Client) published on 17 February 2021 Submitted via Postal Card
Overall Experience

The ladies who come for my wife are very caring but are restricted to time with clients which is only half an hour or less, and the price is very expensive, but I need help.

Reply from Jill Sleeper, Manager at Five Stars Home Care Services

Thank you for your care review. I believe we are very completive with our care rates and provide an excellent quality service which is very person-centered we also involve and support family members. I do believe our rates were also discussed at the initial assessment for 30 minutes care calls.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from W P (Son of Client) published on 11 January 2021 Submitted via Postal Card
Overall Experience

The carers from Five Stars have looked after my mother for a number of years. Their friendly staff, flexibility and consistency of care is a huge help to my mother and father, and it gives me great peace of mind as I live some way from them. The carers are regularly monitoring their needs and adjustments, the service keeps up with the inevitable decline and helps me understand the situation clearly.

Reply from Jill Sleeper, Manager at Five Stars Home Care Services

Thank you very much for your kind comments, I will pass your comments onto the care team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 March 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Five Stars Home Care Services.

Meet the Team (0)

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Frequently Asked Questions about Five Stars Home Care Services

How many Carers does Five Stars Home Care Services employ?

Five Stars Home Care Services employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Five Stars Home Care Services to verify any information. View our terms and conditions. Five Stars Home Care Services has a Basic Service - more info.