Five Stars Home Care Services

Suite B, Bridge Foot Studio, Colchester CO5 9BE
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3 Reviews
  • Five Stars Home Care Services, Colchester
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Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)

Household Services

  • Food Preparation & Serving

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Hospital Discharge

Good to Know

Group/Owner

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Five Stars Home Care Services Reviews (3)

Over all time Five Stars Home Care Services has 3 reviews.

Overall Experience

  • 1
  • 1
  • 1
  • 0
  • 0

Date Published

3
0
0
0
3

Review from Shirley F (Client) published on 16 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been having care from five-star care for nearly three months now. Carers are very good and helpful, very pleasant and always friendly. When I am down they always bring me up again and make me feel happy.

Reply from Jill Sleeper, Manager at Five Stars Home Care Services

Thank you for your positive feedback and response, I will pass your comments onto the care team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J O (Husband of Client) published on 17 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The ladies who come for my wife are very caring but are restricted to time with clients which is only half an hour or less, and the price is very expensive, but I need help.

Reply from Jill Sleeper, Manager at Five Stars Home Care Services

Thank you for your care review. I believe we are very completive with our care rates and provide an excellent quality service which is very person-centered we also involve and support family members. I do believe our rates were also discussed at the initial assessment for 30 minutes care calls.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from W P (Son of Client) published on 11 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers from Five Stars have looked after my mother for a number of years. Their friendly staff, flexibility and consistency of care is a huge help to my mother and father, and it gives me great peace of mind as I live some way from them. The carers are regularly monitoring their needs and adjustments,
the service keeps up with the inevitable decline and helps me understand the situation clearly.

Reply from Jill Sleeper, Manager at Five Stars Home Care Services

Thank you very much for your kind comments, I will pass your comments onto the care team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Five Stars Home Care Services

What Type of Services does Five Stars Home Care Services offer?

Five Stars Home Care Services offers Home Care.

How many Carers does Five Stars Home Care Services employ?

Five Stars Home Care Services employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Five Stars Home Care Services to verify any information. View our terms and conditions. Five Stars Home Care Services has an Basic Service - more info.