Blossoming Hearts Care Agency Ltd

3a Welby Street, Grantham NG31 6DY
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9.3 64 Reviews
  • Blossoming Hearts Care Agency Ltd, Grantham
Blossoming Hearts Care Agency provides care packages ranging from hourly visits to 24-hour care.

All care experts work with you to ensure that you continue to live as independently as possible in the comfort of your own home. Below are listed just some of the services they can provide.

Hourly to 24-hour care services provided:

- companionship
- nutritional advice
- meal preparation
- personal care
- general home care
- giving and prompting medication
- incontinence care
- palliative care
- shopping
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Care Provided by Blossoming Hearts Care Agency Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £27 – £31
  • Weekly Live-in Care Fees: £870 – £1400

Weekends, Bank holidays, and Festive days incur extra costs.


No extra charges for travel, we only charge a basic rate per Care Assistant.

These prices are only a guideline, please contact Blossoming Hearts Care Agency Ltd to find out the exact price for your requirements.

Contact Blossoming Hearts Care Agency Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Blossoming Hearts Care Agency Ltd to get a personalised quote.

Good to Know

Owner

  • Lorraine Jenkins
  • Privately Owned

Person in Charge

  • Lorraine Jenkins (Managing Director)

Blossoming Hearts Care Agency Ltd Reviews (64)

9.3

Blossoming Hearts Care Agency Ltd has a Review Score of 9.3 (9.278) out of 10, based on 20 reviews in the last 2 years.
Over all time Blossoming Hearts Care Agency Ltd has 64 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Blossoming Hearts Care Agency Ltd
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Total of 64, showing 1-20
Review from E W (Client) published on 23 December 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
The highest person within company is great. I wish she carried out the calls full time or more had more members like themselves. Professional, pleasant and knowledgeable. Really would be good as a carer some would need.
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Review from Kirsty C (Granddaughter of Client) published on 18 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Blossoming Hearts looked after my Grandma for around 2.5 years until she recently passed away. The Management Team have always been really quick to communicate and deal with any requests etc.
All of the team were so lovely and my Nan received such great care, she had a great bond with them and it
was so great to know that they were able to look after her and take care of her needs. The team always went above and beyond, even sending her a video message when she was in hospital on her birthday to lift her spirits! We couldn't have asked for better carers! They were so kind and caring and I would highly recommend them to anyone.
Also when the end came and my Nan was on palliative care and came from hospital for the last time, they immediately put in place what she needed and were the only professionals that we came across during the whole process that were helpful and really cared about my Nan.
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Review from M C (Ex Family Member) published on 16 December 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Awful care company, they lie about what is being said in the home, despite being caught out lying the manager still stands with the staff responsible, then a member of staff the same one caught about lying started to swear and get aggressive. They also tried record you without your knowledge. Also have
been caught talking about other care patients outside of work hours. They've even made up lies about our disabled son saying things, when he doesn't even talk to them or in the same room. Its been an awful company from start to finish.
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Review from H L (Mother of Client) published on 12 December 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Always been polite on visits always on time management alwaysbwent above and beyond for a client and comes out always when needed I'd highly recommend the company, always happy to help with any enquiries
Reply from lorraine jenkins, Managing Director at Blossoming Hearts Care Agency LtdThank you for taking the time to write this lovely review.
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Review from J B (Client) assisted by family/friend published on 24 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Its a pleasure to see the staff arrive to look after my needs!
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Review from K A (Client) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
good service. Management gets problems sorted quickly and easily. Staff members are friendly but proffessional. Overall good experience with company.
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Review from Jacqueline E (Niece of Client) published on 25 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Blossoming hearts have cared for my auntie and uncle.my auntie passed away may 2024 my uncle had a stroke and has had to go into a care home . Amazing staff ALWAYS went above and beyond supporting me and the family aswell.
Reply from lorraine jenkins, Managing Director at Blossoming Hearts Care Agency LtdThank you for taking the time to review our company.
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Review from M K (Son of Client) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Blossoming Hearts cared for my Mum at home for over a year. The carers were generally excellent, they did all that was required, and some would really go the extra mile to help Mum and the family. Mum valued the time spent with the carers looking at old photos, listening to music, just chatting about
old times. Mum has now moved into a Care home.
Thank you Blossoming Hearts.
Reply from Lorraine Jenkins, Managing Director at Blossoming Hearts Care Agency LtdThank you so much for taking the time to review our company.
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Review from D K (Daughter of Client) published on 10 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care and compassion during a very difficult time
Nothing was too much trouble and timings were changed about (sometimes at very short notice) to accommodate mums needs
Lovely carers who were very kind and caring and treated mum with the upmost respect
Reply from Lorraine Jenkins, Managing Director at Blossoming Hearts Care Agency LtdThank you for taking the time to review our company.
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Review from Olivia L (Friend of Client) published on 27 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Blossoming Hearts cared for my friend when she needed help with personal care. They were nothing but professional, knowledgeable and compassionate. They always turned up to calls at the agreed time and stayed the full hour even if they had finished the care, they would use the leftover time to sit and
chat with my friend which she loved. I would recommend Blossoming Hearts to anyone looking for home care.
Reply from Lorraine Jenkins, Managing Director at Blossoming Hearts Care Agency LtdThank you for taking the time to review out company.
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Review from N G (Niece of Client) published on 7 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Blossoming Hearts Care Agency has cared for my uncle for around three years and they have been nothing but exceptional in the care they have provided to my uncle. It has been reassuring for the whole family knowing that my uncle has carers that he can rely on and support him with his needs. His carers
have been excellent and nothing is too much trouble. I feel they have really taken their time to understand and cater to my uncle's needs. We have really noticed my uncle's mood improve and him become more himself again and for that, I am truly grateful for the team. I also cannot fault the management, the manager has often come out to visit my uncle at no extra cost and has been proactive with providing additional support to suit changes to my uncle's needs. Overall, a very professional and most importantly, caring company that I would highly recommend to anybody needing care.
Reply from Lorraine Jenkins, Managing Director at Blossoming Hearts Care Agency LtdThank you for taking the time to review our company.
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Review from D R (Son of Client) published on 4 December 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
I have had to contact Blossoming Hearts management regarding the way my mother is being spoken to. Carers seem to spend a lot of time on their phones and not engaging in any conversations. There is a lack of compassion from some (not all) carers that rock up.
Reply from Lorraine Jenkins, Managing Director at Blossoming Hearts Care Agency LtdThank you for taking the time to review our company, we always welcome feedback and look to take any points in a positive way to feedback to our team. We are surprised by your review with some points concerning contacting management regarding the way your mother has been spoken to. No member of the management team has had any contact concerning this matter but we will look into your comments. Concerning mobile phones, as previously, we have explained to a family member the company's app is on the mobile phones for notes, pictures, medication etc. We look forward to continuing the care for your mother as we have for the past eighteen months.
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Review from M S (Son of Client) published on 20 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful caring company. Met the manager and worked out a plan for the care needs of my father.
The staff have been amazing, very helpful, always on time, polite and taking the time to actually talk to him, rather than seeing how fast they can do the job and go.
He gets on brilliantly and looks totally
different than before, a lot healthier. No concerns whatsoever with the company.
A very professional company indeed, and I would like anyone to consider the company itself rather than worrying about never knowing when or who turn up.
Reply from Lorraine Jenkins, Managing Director at Blossoming Hearts Care Agency LtdThank you so much for taking the time to review our company and staff. I'm sure the staff will be very excited to read this review.
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Review from Rowana N (Daughter of Client) published on 18 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful service - genuine and reliable care.
The manager is highly proactive and communicative with family and any adjustments/increase in care is always catered for.
My parents have met the manager directly who made all efforts to understand my family's needs and a 'tailored' care approach has
been facilitated.
Delighted with this care provider.
Reply from lorraine jenkins, Managing Director at Blossoming Hearts Care Agency LtdThank you so much for taking the time to review our company. We take great pride in the care we provide to all our clients.
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Review from M A (Husband of Client) published on 31 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am really happy with the service my wife receives. Any issues I have get sorted quickly. Advice from carers is pretty good. Overall, would recommend to new users.
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Review from Jane T (Client) published on 21 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have only had care for two months and the service is excellent. When I rang up to see about having care, the care manager was excellent and came out to see me straight away. I can't fault my carer in any way because she is very good in her job and makes me feel at ease because I can't do certain things.
Without
this help, I would not be able to be in my home so I am really grateful to the care manager and carer.
Reply from Lorraine Jenkins, Managing Director at Blossoming Hearts Care Agency LtdThank you, Jane, for the lovely review and for taking the time to review our company.
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Review from Kathryn B (Daughter of Client) published on 10 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank Blossoming Hearts for all they have done for my father and mother. The staff go above and beyond. Without the quick thinking and actions of one member of staff, my mother wouldn't be with us now. After a brief hospital visit, there was no doubt what company we would have back into the
house to look after her again. Thank you.
Reply from lorraine jenkins, Managing Director at Blossoming Hearts Care Agency LtdAww, thank you so much for taking the time to review our company.
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Review from Jean I (Client) published on 10 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care I receive from Blossoming Hearts is really much more than 5 stars. All of the staff are kind, caring and hard-working - nothing is too much trouble for them, and I feel they are part of the family.
Reply from lorraine jenkins, Managing Director at Blossoming Hearts Care Agency LtdThank you, Jean, for taking the time to review our company.
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Review from Sallyanne S (Friend of Client) published on 10 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend the care my friend received during a difficult time, the standard of care was outstanding, the staff were very professional in their approach and met all of my friend's needs. My friend was very happy after each visit and couldn’t wait for the next visit. I would highly recommend
this company to anyone that needs care or just companionship. I have always used Blossoming Hearts Care Agency when I need the care and companionship.
Reply from Lorraine Jenkins, Managing Director at Blossoming Hearts Care Agency LtdThank you so much for taking the time to review our company.
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Review from M T (Client) published on 5 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but words of praise to say about Blossoming Hearts Care Agency. They are professional in all they have done for me for the past four years. I'm happy with the quality of care I receive. The care manager goes above and beyond her care of duty. I have had the same carer daily, she is a
great comfort to me and quality of her care is exceptionally very good. I look forward to seeing my carer as she lifts my spirit. I definitely would recommend them to anything that's looking for care or support. I would like to take this opportunity to say a special thank you to the care manager, I wouldn't know what to do without this company.
Reply from Lorraine Jenkins, Managing Director at Blossoming Hearts Care Agency LtdThank you for taking the time to review our company.
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Current Review Score: 9.3 (9.278)

Overview of Review Score

The Review Score of 9.3 (9.278) out of 10 for Blossoming Hearts Care Agency Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.353 for Blossoming Hearts Care Agency Ltd is calculated as follows: ( (87 Excellents x 5) + (11 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) + (11 Very Poors x 1) ) ÷ 119 Ratings = 4.353
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Blossoming Hearts Care Agency Ltd is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4.925
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Oct 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (3)

Meet the Team (0)

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Frequently Asked Questions about Blossoming Hearts Care Agency Ltd

What Type of Services does Blossoming Hearts Care Agency Ltd offer?

Blossoming Hearts Care Agency Ltd offers Home Care.

How many Carers does Blossoming Hearts Care Agency Ltd employ?

Blossoming Hearts Care Agency Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Blossoming Hearts Care Agency Ltd to verify any information. View our terms and conditions. Blossoming Hearts Care Agency Ltd has an Enhanced Service - more info.