Blossoming Hearts Care Agency Ltd

I have received care for a few years now. Apart from when she was ill, or on holiday, days off (statutory), I have been fortunately receiving care from the same person. She has been able to know me, my likes and dislikes and is professional, but not overcaring. I am an early riser so do not mind her coming to me early. She allows time to have a chat with me, which is valuable to me as she often is the only person I see that day. Yes, my care is good as I am getting older and frailer.

Blossoming Hearts Care Agency have shown themselves to be flexible in meeting my wife's needs and this is appreciated. One hears all sorts of horror stories about carers but I'm pleased to say Blossoming Hearts Care Agency do not fit in this category. I would recommend.

The management is also very good.

Flexible, friendly, efficient care. We needed care for times I could not look after my terminally ill mother. We needed whole days when I was at work. My mother enjoys the carers company and it was great to know I could book them when I needed them. We also needed just a few hours sometimes so I could attend a function at school.

Our family are happy with our aged Uncle's care provision and the staff provided. Difficulty in giving this review as our Uncle sees the care provided as an imposition on his daily routine regardless of his failing health and frailty. I am sure other recipients are more appreciative and show their gratitude.

All staff are friendly and polite. Also very tidy. They try to make me as independent as possible. They treat me with respect and dignity. I get on very well with the carers.

At all times I was looked after very well, my carers were always very helpful and couldn't do enough to make sure I was well looked after. If I should need more care I will always ask them for help and always recommend to anyone else needing care.

I would recommend the company to anyone.

Very friendly and welcoming company. Staff are always dressed smartly and have a happy persona. Always treated my friend with respect and dignity and nothing was too much trouble for them.The manager is always on hand if there were any problems. Lovely care company I would recommend to everyone.

I would highly recommend them to anyone who needs some support.

We were struggling after Mum was discharged at 24 hours notice. After endless enquiries about options Blossoming Hearts were recommended. In my initial phone call the owner was so helpful and caring, even though I had not yet employed them. After discussing with my sister we couldn't believe how good it all sounded! We rang back and two days later Mum was assessed. At the assessment we were so impressed we still couldn't get over just how helpful and caring the owner was and how thorough the service was too.

Care was put in place for the next morning and was way above the call of duty. My sister went to Mum's on that first day to erect her new bed only to find the carer had already done it that morning!

Now I've seen the care plan and record keeping they are very thorough.

Truly a fantastic service.

I cannot praise this care agency highly enough. Their commitment to my mother's care is absolute. On many occasions the proprietor has gone "above and beyond the call of duty", involving herself in all aspects of my mother's welfare and well being. Consulting her doctor, reviewing her medications and bringing her a "proper" home-cooked meal.

This proprietor has frequently simply "popped in" to check on my mother - even if one of her staff was the official carer on that day. There is often no extra charges made. A truly brilliant, small, independent company.

We have found this provider very helpful and caring. We have asked for additional hours recently and they have been very obliging. The staff and manager are all very helpful.

After using a different care agency for our dad, where he was very poorly treated, our dad was getting very agitated. We asked Marie Curie to find a different care agency. Within a week we were offered Blossoming Hearts. The managing director came and introduced herself to our dad and explained everything to us all. His carers are the ones that have been coming in every day to care for our dad and have made him feel happy again. He looks forward to seeing them, they are both amazing. They are an asset to the company, nothing is too much trouble. We would definitely recommend this company to service users and also to the families of people who need care. My experience with this company is that they cannot do enough for our dad and I couldn't be happier. Thank you Blossoming Hearts.

An excellent service in every way.

We have only been using this service provider for 4weeks. The girls seem very polite and caring and so far myself and more importantly my husband are happy with our new company.

Every visit I hear laughter and conversation, we both look forward to each visit - she is a star.

Good.

Our recent house move meant that we needed this support to be flexible in terms of timing, and again they came up trumps in providing continued support with no change of personnel. Well done!!

I cannot thank the managing director and the team enough. Their flexibility to provide loving care to my mum at 'end of life' was second to none. Without them, Marie Curie and Barnardos, my mum could not have had her wish to die at home. Thank you.