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Nightingale Services has a Review Score of 8.3 (8.292) out of 10, based on 4 reviews in the last 2 years. Over all time Nightingale Services has 47 reviews.
Review from Stacey N (Granddaughter of Client) published on 12 August 2019
Submitted via Website •
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The care manager is very knowledgable to the service required and sends someone that exceeds all needs, notifying me if there is anything additional that I need to be made
Great service by all!
Thank you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Megan L (Father of Client) published on 1 August 2019
Submitted via Website •
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from D S (Client) published on 18 July 2019
Submitted via Postal Card •
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from P C (Wife of Client) published on 24 June 2019
Submitted via Postal Card •
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from S S (Client) assisted by family/friend published on 12 June 2019
Submitted via Postal Card •
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Roy T (Client) published on 22 May 2019
Submitted via Postal Card •
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Riftat P (Mother of Client) published on 20 May 2019
Submitted via Postal Card •
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.3 (8.292) out of 10 for Nightingale Services is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.292 for Nightingale Services is calculated as follows: ( (10 Excellents x 5) + (11 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 24 Ratings = 4.292
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Nightingale Services is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Sep 2019
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Job Title: Care Manager
Joined: 2025
I'm the Care Manager at Nightingale Services, and my journey in care is driven by a genuine passion for making a positive difference in people's lives.
With over ten years of management experience in healthcare, I've been committed to delivering high-quality, person-centred care. This commitment is also deeply personal, as I have firsthand experience caring for both of my parents. This experience has given me a profound understanding of the importance of compassionate and individualised support. Having also worked for various outstanding and award-winning care providers, I've had the privilege of contributing to their exceptional standards through my dedication and expertise.
I believe that people thrive best when they receive care in the comfort of their own homes, surrounded by their loved ones. Specialising in home care and live-in care, I'm committed to ensuring that every individual gets the right support to live safely, independently, and with dignity. For me, care isn't just a job – it's about making a real difference in people's lives, helping them feel valued, comfortable, and truly supported.
Job Title: Care Coordinator
Joined: 2025
As the Care Coordinator at Nightingale Services, I bring over 15 years of experience in health and social care, as well as Special Educational Needs (SEN) settings. Holding diplomas in Health and Social Care, my passion lies in empowering individuals within the wider community. I am dedicated to supporting their independence and easing daily challenges they may face.
Job Title: Care Supervisor
Joined: 2025
As the Care Supervisor/Care Coordinator at Nightingale Services, I bring a diverse background encompassing domiciliary care work, leadership roles, and experience within the Ministry of Justice. My caring and passionate nature drives my commitment to effectively support clients using my comprehensive knowledge in this role.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Nightingale Services to verify any information. View our terms and conditions. Nightingale Services has a Platinum Service – more info.