Nightingale Services

143–147, iCentre, Interchange House, Howard Way, Newport Pagnell MK16 9PY
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9.2 49 Reviews
  • Nightingale Services, Newport Pagnell
Previously known as Kare Plus Milton Keynes & Bedford, Nightingale Services is a CQC-rated "Good" provider (August 2019) of live-in and domiciliary care, delivering high-quality, compassionate support to individuals wishing to maintain independence at home.

A team of fully trained, DBS-checked carers ensures that each individual receives safe, professional, and personalised care, covering both standard and complex needs.

Care Services Provided:
Standard Care:
- Live-in Care – 24/7 assistance with personal care, companionship, and household tasks.
- Domiciliary Care – Flexible visits for hygiene, meals, and medication support.
- Respite Care – Short-term relief for family caregivers.
- Dementia & Alzheimer’s Care – Specialist care promoting routine and memory support.
- Palliative & End-of-Life Care – Comfort-focused care for individuals with life-limiting conditions.
- Companionship Care – Meaningful interaction to reduce loneliness.

Complex Care:
- Motor Neurone Disease (MND) & Multiple Sclerosis (MS) Care – Support with mobility, symptom management, and daily living.
- PEG Feeding – Safe and professional enteral nutrition management.
- Tracheostomy & Ventilation Care – Specialist airway management for respiratory needs.
- Catheter & Stoma Care – Hygiene-focused support ensuring comfort and dignity.
- Brain Injury & Neurological Care – Rehabilitation-based care tailored to individual needs.

Providing services across Milton Keynes, Bedford, and surrounding areas.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Minimum Visit Duration (Visiting Care)

  • 10 minutes

Contract Durations

  • Respite / Short Term
  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £29.99
  • Weekly Live-in Care Fees: from £1400

Special Offers:
Free trial available for our Live-in Care services
Exclusive discounts for new visiting care clients

These prices are only a guideline, please contact Nightingale Services to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • S U V Healthcare Ltd

Person in charge

  • Manager (Care Manager)

Nightingale Services Reviews (49)

Total of 49, showing 41-49
9.2

Nightingale Services has a Review Score of 9.2 (9.167) out of 10, based on 5 reviews in the last 2 years. Over all time Nightingale Services has 49 reviews.

Overall Experience

  • 40
  • 9
  • 0
  • 0
  • 0

Date Published

49
3
4
5
44

Review from G L (Client) assisted by family/friend published on 28 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the outset, my needs were discussed in a friendly and professional manner. Everything was laid out clearly, and no questions left unanswered. I have always been advised as to who was coming on the set days prior to arrival, all the carers have been patient, helpful and kind. They have taken time
to get to know me, and as a result, I cannot fault them or the management team. This is an excellent organisation in the area, and I would have no hesitation in recommending them to anyone else.
I will be continuing this service for a while yet.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Monica G (Daughter of Client) published on 13 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the carers as they are very patient and kind to my mum and listen to her. My mum can be difficult, yet the carers have managed to get my mum washed, bathed and eat hot food.
They have also been patient with me as I wasn’t really sure of how much care my mum would need, yet the
manager has been very good in advising me and reassuring us both,
Thank you.

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Review from Stacey N (Granddaughter of Client) published on 12 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kare Plus are easy to contact and nothing is too much trouble. They take my grandad to his blood transfusions as/when required.


The care manager is very knowledgable to the service required and sends someone that exceeds all needs, notifying me if there is anything additional that I need to be made

aware of


Great service by all!


Thank you.

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Treated with Dignity

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Review from Megan L (Father of Client) published on 1 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Found them to be brilliant, staff are great, on time, and care about our daughter. After our previous provider, they are worlds apart, these actually care and do the job.

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Review from D S (Client) published on 18 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff and management are all friendly and efficient. We have no problems with any of them. The duties are carried to our satisfaction and thanks.

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Review from P C (Wife of Client) published on 24 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very grateful for the help and support we have been given. The carers have shown considerable patience in keeping my husband in a set routine when taking him to bed. They ensure that he is comfortable in bed and leave him completely relaxed to have a good night's sleep. The bathroom is always
left clean and tidy after use. I appreciate the fact that he carers chat with my husband to stimulate his brain.

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Review from S S (Client) assisted by family/friend published on 12 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy. Overall staff are friendly and accommodating in all my needs. Very reliable and willing to listen and comfort when needed.

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Review from Roy T (Client) published on 22 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carer has really gone out of her way to help me. I can't recommend more. Great company.

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Review from Riftat P (Mother of Client) published on 20 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The manager is a genuine, kind hearted and warm person. She has fulfilled her promise to find carers who will treat my son and me with respect. My son's situation, along with my own health, requires regular adjustment and effective communication. The last 6 months have been a dream. Thank you to all
the hardworking staff and all of the management team.

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Current Review Score: 9.2 (9.167)

Overview of Review Score

The Review Score of 9.2 (9.167) out of 10 for Nightingale Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for Nightingale Services is calculated as follows: ( (20 Excellents x 5) + (10 Goods x 4) ) ÷ 30 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Nightingale Services is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Sep 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

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Awards / Recognitions (1)

Meet the Team (1)

Andrada

Andrada Rochian

Job Title: Care Supervisor

Joined: 2025

As the Care Supervisor/Care Coordinator at Nightingale Services, I bring a diverse background encompassing domiciliary care work, leadership roles, and experience within the Ministry of Justice. My caring and passionate nature drives my commitment to effectively support clients using my comprehensive knowledge in this role.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Nightingale Services to verify any information. View our terms and conditions. Nightingale Services has an Enhanced Service - more info.