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Home Instead (Mid Cornwall)

Enterprise House, St Austell Bay Business Park, Par Moor Road, St Austell PL25 3RF
Home Instead (Mid Cornwall) Logo
Home Instead (Mid Cornwall) logo
Home Instead (Mid Cornwall), St Austell
Home Instead (Mid Cornwall), St Austell
Home Instead (Mid Cornwall), St Austell

Home Instead offers a range of tailored care and support packages for people in the Mid-Cornwall area. They are rated Outstanding by the Care Quality Commission (April 2026) for their caring and responsive care service at home. This includes St Austell, Sticker, Bodmin, Lanivet, Lostwithiel, Luxulyan, Fowey, Par and Tywardreath, Wadebridge, Padstow, Rock, Golant, St Mabyn, St Issey and St Kew.

A team of caring, compassionate and friendly Care Professionals provide...  

Care Provided by Home Instead (Mid Cornwall)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £43.30 - £43.30

Our quotes are for contact time and include our full management service from the office and all introductions and shadow visits. We can help with shopping and trips out. We separately pay our fully employed care professionals for their Travel and Waiting time between visits and do not incorporate this into the visit as it often done by others.

The price(s) shown are provided by the agency. Contact Home Instead (Mid Cornwall) for full pricing details and T&Cs.

Contact Home Instead (Mid Cornwall) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Patrick Hughes (Director)

Home Instead (Mid Cornwall) Reviews (43)

9.7

Home Instead (Mid Cornwall) has a Review Score of 9.7 (9.695) out of 10, based on 13 reviews in the last 2 years. Over all time Home Instead (Mid Cornwall) has 43 reviews.

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Showing 43 reviews matching selected criteria
Review from Steve T (Son of Client) published on 12 July 2017 Submitted via Postal Card
Overall Experience

Extremely professional, exceeded my expectations. The team were remarkably caring, combined with high levels of professional expertise.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Gail N (Daughter of Client) published on 18 October 2016 Submitted via Postal Card
Overall Experience

I have found the staff and management professional, friendly and very approachable. They quickly made available a suitable service provider for my mother and were flexible and accommodating in the early days of provision when adjustments were required, to times and frequency of visits. At all times, they showed a depth of knowledge and understanding of the issues that my mother was experiencing and therefore, were able to tailor their services and select the most appropriate care provider. The carer has gone the extra mile in supporting my mother, showing warmth and understanding. Communication with management is excellent, they always make themselves available to discuss any issue, whether big or small.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Gill P (Wife of Client) published on 23 September 2016 Submitted via Postal Card
Overall Experience
From the very start of m contacting the agency, I was impressed with their sympathetic and professional manner. They took me through all my options and arranged a visit to our home within days.
the package of care was sensitively discussed and agreed and was fitted around my husband's needs perfectly.

I would use this agency the next time if either for myself or my husband should need it. Very pleased with their caring and reliable service,

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 January 2026
Overall Outstanding
  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Home Instead (Mid Cornwall).

Awards / Recognitions (9)

  • Recipient: Home InsteadDate: Friday 30 May 2025
  • Recipient: Home InsteadDate: Friday 31 May 2024
  • Recipient: Home InsteadDate: Wednesday 31 May 2023

Meet the Team (3)

Claire Tyler Job Title: Care Manager Joined: 2016
Claire Tyler

Hi, my name is Claire, and I am the Registered Care Manager here at Home Instead Mid Cornwall.

I have worked in care for the past twelve years, mainly in the community.

I joined Home Instead as a part-time CAREGiver whilst working full time for a charity providing palliative care to terminally ill patients. In August 2017, I joined fulltime as a Team leader and then became Care Co-ordinator at the beginning of 2018. I have been Care Manager since October 2018 and in 2020 I completed my Level 5 Diploma in Leadership in Health and Social Care.

My role is to lead and manage Care Operations, working closely with our Care Co-ordinator Libby, Field Care Co-ordinator Rhiannon and our Senior CAREGivers to provide our high quality, relationship-based care for the people we look after in St Austell, Wadebridge, Bodmin, Tywardreath and Par, Lostwithiel and Fowey.

I love animals and have rescued many rabbits. In my spare time, I enjoy doing crafts, drawing and reading.

Patrick Hughes Job Title: Director and Recruiter Joined: 2016
Patrick Hughes

Hi, my name is Patrick Hughes and I am the Director of the Mid Cornwall office. After a 25 year career in finance in the city, it is great to be providing a service that makes a real, positive difference to people’s lives and contributing to the local community.

My role is to meet people in the community to let them know what we can offer, and see how we can help. I also help with recruitment of CAREGivers and manage the business side.

Members of my family have been involved in working in care and I have seen and heard much about the challenges the care sector is facing both for clients and people working as carers. Home Instead’s mission is to become the UK's most admired Care Company through changing the face of ageing and is at the forefront of changing people’s perception and experience of what home care choices are available, and of what it is like to work as a CAREGiver.

It is a great privilege to have opened an office with them five years ago, and I am looking forward to growing our team further providing Home Instead Senior Care’s unique, companionship led, personalised care to our clients in Mid Cornwall.

Libby Penter Job Title: Care Coordinator Joined: 2017
Libby Penter
Hi, my name is Libby. I work as Care Co-ordinator here. This is to help Claire with organising the care we provide. This includes scheduling, care planning, supporting our CAREGivers and keeping in touch with the people we look after and their families.

In my spare time, I like swimming, walking Kezia (a very spoiled cocker spaniel!) and being outside in the garden.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Mid Cornwall) to verify any information. View our terms and conditions. Home Instead (Mid Cornwall) has an Enhanced Service - more info.