Loading...

Right at Home Havant

17 The Oakwood Centre, Downley Road, Havant, Hampshire PO9 2NP
Right at Home Havant Logo
Top 20 award
Right at Home Havant logo
Very professional and friendly service. Right at Home has been a God send to my wife and me.Geoffrey L(Husband of Client/Service User)
Right at Home Havant, Havant
the carers were amazing and well able to deal with the problems that aroseDiana W(Wife of Client/Service User)
Right at Home Havant, Havant
The carers are very helpful and pleasant and wonderful.W R(Client / Service User)
Right at Home Havant, Havant

Right at Home Havant has an Outstanding rating from the Care Quality Commission (November 2018) which is a testament to an amazing care team who deliver high quality care in the community of Havant, Emsworth, Southbourne, Westbourne, Hayling Island, Rowlands Castle, Waterlooville and Horndean.


The team provide versatile care packages tailored to support specific needs and preferences – nothing is too much trouble! Typical services include personal care, help in...  

Care Provided by Right at Home Havant

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 45 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £32 - £38.95
  • Weekly Live-in Care Fees: £1,610 - £1,925

All visits are itemised in your fortnightly invoice and charged in arrears. A fully refundable deposit is taken at care commencement.

The price(s) shown are provided by the agency. Contact Right at Home Havant for full pricing details and T&Cs.

Contact Right at Home Havant to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Duncan Cameron (Owner / Director)

Right at Home Havant Reviews (89)

9.9

Right at Home Havant has a Review Score of 9.9 (9.925) out of 10, based on 17 reviews in the last 2 years. Over all time Right at Home Havant has 89 reviews.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Right at Home Havant
Loading...
Showing 89 reviews matching selected criteria
Review from Mel H (Son of Client) published on 21 December 2016 Submitted via Postal Card
Overall Experience
Right at Home Havant provided support for my mother for about 3 weeks, and I was pleased with the support provided. The care ceased when she was taken to a care home - by one of the carers, as requested. There were 2 visits a day, 9-10 AM and 5-6 PM (the minimum visit is 1 hour). The hourly rate was £19.50, rising to £20 - so at weekends, there was a variation in the times of no more than half hour most days.

The visits were originally for assistance in taking medication, but extended to include food. Occasionally, she was taken out for a drive. The carers were able to handle my mother, who hates being told what to do, in a way that family members couldn't.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Ann P (Daughter of Client) published on 20 December 2016 Submitted via Postal Card
Overall Experience

I met the carer for the first time this afternoon. I arrived unannounced and they were sitting right next to dad going through some puzzles / word searches. Dad was very engaged. He has dementia and mum has recently developed acute asthma. The carer gently explained how to use the "spacer" with the inhalers and, unprompted wrote a couple of A4 pages explaining how mum should use all this new medication. The carer is very gentle and patient - perfect nature for someone in this profession.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Joan V (Client / Service User) published on 18 November 2016 Submitted via Postal Card
Overall Experience

I have found all the staff and girls to be very friendly and helpful. I have no complaints in the respect.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Geoff M (Husband of Client) published on 4 November 2016 Submitted via Postal Card
Overall Experience

From the start of opening the door to welcome the carer, having shown her identity I was immediately put at ease and as the time the carer has with us here. I continued to be impressed. Conversation was always a happy event and so it has been with each carer we have had. I was extremely pleased with the way my wife was treated and nothing was too much trouble.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Pauline L (Client / Service User) published on 4 November 2016 Submitted via Postal Card
Overall Experience

Excellent punctuality and always very neat and well turned out, and always cheerful, she brightens our day!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Marjorie G (Client / Service User) published on 2 September 2016 Submitted via Postal Card
Overall Experience

The care was invaluable in getting me back to normal life after a spell in hospital. It was organised to suit my individual needs and I was consulted about the care I would need. All the staff were very friendly and helpful and were quite happy when they had finished their work to sit and chat for a while, which made a lot of difference to me. I would certainly recommend them to other people.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Gillian W (Client / Service User) published on 15 August 2016 Submitted via Postal Card
Overall Experience

The carers are more like family than intruders in our house. My boys want to include them in all parts of their lives including preschool sports day etc. The whole process from phoning to enquire to having the help in the house was so fast and efficient. We as a family as well as me as a mum feel so much more successful. Managing the small, daily tasks means we can have more time for other fun things. Amazing provision.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from George M (Client / Service User) published on 6 June 2016 Submitted via Postal Card
Overall Experience

Surprising how quickly my wife co-operated. It is normally very difficult to get her to do anything. She seems to do things much more willingly and happily. Extremely good and resourceful at this and other things. A very friendly and cheerful attitude to us and to the nurses.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Chris E (Client / Service User) published on 3 June 2016 Submitted via Website
Overall Experience
After being (what felt like) abandoned by my care agency, I was forced to go elsewhere. I came across Right at Home who could cover my 7:00 am call (a necessity as I work) and found them very friendly and caring. Although very expensive, from day one they made sure that the carers and myself were happy. Very well organised company with great carers.

Thank you.

Reply from Duncan Cameron, Owner Director at Right at Home Havant

We are delighted that you have found the service to be excellent. Thank you for your kind review. Our care staff are the bedrock of everything we do and therefore we are proud to pay them above the market average. This helps ensure we provide top quality care through longer care visits and going...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 November 2018
Overall Outstanding
  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (11)

News
  • Posted: Thursday 14 May 2026We are thrilled to have earned a nomination for the UK Dementia Awards for the first time this year. Right at Home Havant & Petersfield made it to the shortlist...
  • Posted: Thursday 11 Dec 2025December marks the 10-year anniversary of the launch of Right at Home Havant & Petersfield. We are delighted to be celebrating this milestone and sharing memories throughout the month and...
  • Posted: Saturday 22 Nov 2025Father Christmas has come early this year! Our office is brimming with festive gifts to share, thanks to a generous family member of one of our clients. As a thank...

Awards / Recognitions (19)

  • Recipient: Right at Home HavantDate: Thursday 14 May 2026
  • Recipient: Right at Home HavantDate: Thursday 11 Dec 2025
  • Recipient: Right at Home HavantDate: Friday 30 May 2025

Meet the Team (8)

Duncan Cameron Job Title: Owner / Director Joined: 2015
Duncan Cameron

Since leaving Cardiff University almost 30 years ago I have spent most of my working life in the healthcare industry, initially working as a GP drug rep in the Portsmouth area, then I went on to head up a sales team for a government-owned blood plasma company. Whilst I thoroughly enjoyed my time working for and with the NHS, I came to realise that I wanted the opportunity to personally make a difference and to give something back to society.

I grew up in a small Surrey village, the son of a GP and a Practice Nurse, where the surgery was attached to the home. The emphasis on care and support in the community was ever-present and I learnt from watching my parents how you can make a massive difference in people’s lives by offering your time and assistance.

I also witnessed first hand the demise of my Aunt who lived with Alzheimer’s disease at a relatively young age and was saddened at her rapid decline. By helping to raise awareness and offering good quality support I believe we can improve the quality of lives and hopefully slow the deterioration whilst we search for a cure. I am proud that since we set up over 5 years ago my care team and I have managed to raise £1000s for the Alzheimer’s Society through fundraising activities such as sponsored walks, running and cake selling too!

Some of our best moments since we opened our doors 5 years ago was being awarded the prestigious rating of Outstanding from the Care Quality Commission, an accolade that is awarded to just a few care providers. This was a fantastic achievement and a testament to the amazing work our team does. Running a high-quality care business that delivers in excess of 1,000 hours of care per week, every week can be challenging especially during the pandemic but its made possible when surrounded by a fantastic team and it’s enormously rewarding too. Every day I feel truly blessed to be doing something I love with special people around me.

Nicola Haggar Job Title: Registered Care Manager Joined: 2016
Nicola Haggar
My name is Nicola Haggar and I am the Registered Manager for Right at Home Havant.

I have worked in care for over 30 years and can honestly say that I really enjoy it, every day is different, and I wouldn’t have it any other way. I started as a carer in the local authority, before becoming a trainer for the local authority and then progressing to a Registered Manager. I have been with Right at Home for nearly 3 years now and recognise what a wonderful and diverse team I manage. I strive hard to ensure that all our clients are valued and treated with respect as well and receive excellent care as standard.

Mark Wilson Job Title: Accounts & Systems Manager Joined: 2017
Mark Wilson
I joined RAH in 2017 as a CareGiver. All the training is top-notch and relevant to every angle of the work. With the team providing practical support and complete encouragement I strive to provide the best care I can.

Supporting people to live in their own homes can give rise to some challenging situations. The reward in being able to make a positive difference to my clients' lives is immeasurable.

Monica Jackman Job Title: Deputy Manager Joined: 2019
Monica Jackman

Hello. I’m Monica Jackman. I joined Right at Home Havant in June 2019. I returned to care work about a few years away for a career change. I’d previously worked as a community carer for 12 years whilst my children were growing up.

I can honestly say it feels like coming home. The whole team are genuinely committed to our client’s well-being and there’s a great team spirit.  I’ve recently embraced the role of Senior Care Giver and I’m currently working on my NVQ Level 3 Care through Right at Home.

I like to relax by catching up with my now grown-up children, walking with my husband, swimming and also coaching children at my martial arts club.

Lousie Reeve Job Title: Deputy Care Manager (Petersfield) Joined: 2020
Lousie Reeve

Hi, my name is Louise, I’ve been working for Right At Home since June 2020. During my time I have received three promotions: I was made a Senior CareGiver, then I took on the role of Care Field Supervisor and now I am the Deputy Care Manager for Petersfield. I love the variety of work, the clients and being able to support a team of outstanding CareGivers. I am passionate about our clients feeling well looked after, and that they enjoy their visits. I am a Dementia Friend which helps us understand some of our client's needs. I love the flexibility of the job and am hoping to continue and progress through the Petersfield and Havant group.

When I’m not working I love baking, musicals, watching sports and walking.

Suzanne Wilson Job Title: Recruitment Administrator Joined: 2018
Suzanne Wilson

Hi, I'm Suzanne and I've been working for Right at Home since 2018. Unfortunately, due to health reasons, I had to give up my beloved CareGiver role but jumped at the opportunity to fill the role of Recruitment Administrator which is challenging and highly enjoyable.

In my spare time I enjoy reading the 'old classics', travelling and spending time in the forest or on the beach with my Cockapoo Indie.

Becky Griffiths Job Title: Senior CareGiver Joined: 2017
Becky Griffiths

My name is Becky Griffiths and I have been with Right at Home since spring 2017. I joined after meeting Duncan at a Careers fair and haven't looked back. I love my job and those that I work with. I like to laugh and sing and those that know me will say that I do this a lot. In early 2019 I became a Senior Care Giver which has given me more confidence and enabled me to grow as a person and a Right at Home employee.

Megan Rose Job Title: Field Care Supervisor Joined: 2022
Megan Rose

Hi, I am Megan.

I joined Right at Home in 2022 and worked as a Senior CareGiver for 3 years. Following my success in the Senior role, I have recently been promoted to RAH's Field Care Supervisor, where I play a bigger role in ensuring that our care standards are of the highest quality.

I live with my mum in Havant, who is very important to me, and in my free time I like to go shopping, on holidays and spend time with friends and family.

Frequently Asked Questions about Right at Home Havant

How many Carers does Right at Home Havant employ?

Right at Home Havant employs 65 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home Havant to verify any information. View our terms and conditions. Right at Home Havant has an Enhanced Service - more info.