DICE Healthcare Ltd

20 Woodhouse Road, Mansfield, NG18 2AF
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9.1 24 Reviews
  • DICE Healthcare Ltd, Mansfield
DICE is an acronym for dignified, individualised, compassionate, exceptional healthcare.

Founded on the principles of safe, high quality care, DICE Healthcare is a home care agency with a difference. As two of the directors are nurses and the other is an IT specialist testing and developing new telehealth products, the organisation is able to offer care in the continuing health and social care market.

DICE Healthcare recognises that each client is an individual and strives to deliver excellent, yet affordable care at home delivered by fully trained, competent and caring staff.
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Care Provided by DICE Healthcare Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £22.50

This is a competitive and realistic rate for the Excellent care delivery we provide to our clients.

These prices are only a guideline, please contact DICE Healthcare Ltd to find out the exact price for your requirements.

Contact DICE Healthcare Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact DICE Healthcare Ltd to get a personalised quote.

Good to Know

Owner

  • DICE Healthcare Limited
  • Privately Owned

Person in Charge

  • Jaine Fletcher (Registered Manager)

DICE Healthcare Ltd Reviews (24)

9.1

DICE Healthcare Ltd has a Review Score of 9.1 (9.114) out of 10, based on 6 reviews in the last 2 years.
Over all time DICE Healthcare Ltd has 24 reviews.

Overall Experience
  • 18
  • 4
  • 0
  • 1
  • 1
Date Published
  • 24
  • 3
  • 5
  • 6
  • 18
Reviewer Connection to DICE Healthcare Ltd
  • 11
  • 6
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 24, showing 21-24
Review from Douglas B (Client) published on 24 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers I have are very good and treat you with respect, I have a bath every day (because I am tall) they go and help my wife with doing my breakfast and if any washing needs hanging up the do it, which helps both of us. We have a very close relationship with all those that come.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Peter B (Son of Client) published on 16 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Straight after an eye operation, it was clear that my mother needed help to administer a complicated regime of eye drops. My sister and I were very fortunate in finding Dice Healthcare. I went to meet members of the team and got a warm reception where I was able to discuss my mum's needs.
Importantly
Dice carers are able to administer eye drops rather than just supervise. It seems staff are trained in some other nursing-type procedures too. We were able to quickly set up a package of care with them. They helped us through a very difficult time and were patient in helping my mum get used to the frequent calls. Since then Dice have been extremely helpful in allowing us to establish an ongoing package of care as per my mum's needs with some need for privacy and independence involved.
As someone with a background in healthcare myself, I can confidently say I have found all the staff professional and caring and find my mum well looked after when I visit. I also am kept informed when I need to be.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S J (Client) assisted by family/friend published on 10 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A new team/company very professional, pleasant and caring. Nothing is too much trouble and goes above and beyond what they are required to do. It was a good move finding this company. Always turn up on time. We also have the same cares which is good so they get to know the routine and me as a person,
as I do them.
Reply from Jaine Webster, Service Manager at DICE Healthcare Ltd
Thank you for your comments, Sally. They are much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R M (Client) assisted by family/friend published on 8 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Turn up on time, best care home ever had, good communication, high standard of provisional care.
Reply from Jaine Webster, Service Manager at DICE Healthcare Ltd
Thank you for taking the time to review us. We appreciate your comments.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.1 (9.114)

Overview of Review Score

The Review Score of 9.1 (9.114) out of 10 for DICE Healthcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.514 for DICE Healthcare Ltd is calculated as follows: ( (19 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 35 Ratings = 4.514
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for DICE Healthcare Ltd is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Aug 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (3)

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Stephanie Goodall

Job Title: Director Joined: 2015

Stephanie is the registered manager at DICE Healthcare, as well as being a company director for the organisation. Between the directors they have many years experience working in the National Health Service in various job roles. Stephanie's include clinical work at nurse practitioner level, staff and project management, training officer and she also has previous experience as a CQC inspector.

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Doreen Webster

Job Title: Director Joined: 2015

Doreen is a company director and is a registered Chartered Institute of Environmental Health trainer. Doreen also has an Honours degree in education and a Masters degree in Public Health. Between the directors they have many years experience working in the National Health Service in various job roles, Doreen's experience include teaching nursing students, Head of Training, Service manager and Clinical manager.

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Jaine Fletcher

Job Title: Registered manager Joined: 2015

Jaine joined us after leaving the police force as the service manager at our organisations head office in Mansfield. She has previous experience as a care and support worker. Jaine is responsible for the management of our care service, client and staff welfare throughout the organisation. Jaine has a Level 5 in Leadership and Management in care and support services.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact DICE Healthcare Ltd to verify any information. View our terms and conditions. DICE Healthcare Ltd has an Enhanced Service - more info.