Esteemed Life Care Coventry

30A Binley Road, Coventry CV3 1JA
Review Us
Top 20 award
10 204 Reviews
  • Esteemed Life Care Coventry, Coventry
Esteemed Life Care a truly personalised home grown experienced care provider with over 30 years of experience tackling and delivering exceptional quality care for the people of Coventry and the surrounding towns and villages.

Numerous care services are provided, with specialisms in domiciliary, dementia care for the elderly – and other vulnerable individuals who require assistance.

Esteemed Life Care prides itself in providing a range of best possible care, from providing Live in Care support 24 hours a day. Support bringing you home from hospital, hospice and help covering all aspects of day-to-day housework, companionship, and also commercial and domestic cleaning, ranging from short one-hour visits to round-the-clock support.

Esteemed Life Care are a recognised Top 20 Homecare provider, second year running, voted by its clients within the West Midlands for health and social care.

They are committed to delivering a high-quality care service to clients in the comfort of their own home. They believe home is where the heart is, and every day try their utmost best to make a real difference to hundreds of people throughout the region who choose to readily trust them.

Esteemed Life Care offers:

•       Free care assessment within 24 hours of an inquiry

•       The Care Match system is designed to find the client's perfect care companion

•       An outstanding 99 per cent care visit attendance rating

•       All Esteemed Care staff are fully-trained, highly-qualified expert care companions

•       Diverse range of services to cater for clients every need

•       Clients receive a truly personalised care plan that they create, with help from their care companions.

Reading this is the first step on the path to peace of mind. When someone signs up to Esteemed Life Care, they're not just another client, they're part of the family.
Show Esteemed Life Care Coventry on the Map

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £27
  • Weekly Live-in Care Fees: from £1500

Call to book a free no-obligation care assessment

These prices are only a guideline, please contact Esteemed Life Care Coventry to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Peter Beresford (Registered Manager)

Esteemed Life Care Coventry Reviews (204)

10

Esteemed Life Care Coventry has a Review Score of 10 (9.979) out of 10, based on 63 reviews in the last 2 years.
Over all time Esteemed Life Care Coventry has 204 reviews.

Overall Experience
  • 186
  • 17
  • 1
  • 0
  • 0
Date Published
  • 204
  • 4
  • 27
  • 63
  • 141
Reviewer Connection to Esteemed Life Care Coventry
  • 62
  • 48
  • 28
  • 20
  • 10
  • 7
  • 5
  • 5
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 204, showing 61-80
Review from S C (Mother of Client) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As this was our first experience of using an agency and having carers in our home 24/7, I was extremely nervous. I need not have been. We have a team of regular carers who were quick to learn and very efficient. His main daytime carer is here on time and is very flexible around my son's ever-changing
routine at home and university. He is kind, considerate and a pleasure to have in our home. He always listens attentively to my son's requests which helps him feel independent at all times. After 18 years of caring for my son myself it's a relief to be able to trust someone else to care for him. I can finally relax! We're grateful to have a reliable agency who take every step to ensure we are 100% happy with his care. Thank you.
Reply from Piyush Piyush, Senior Care Coordinator at Esteemed Life Care Coventry

Dear Client/Family.
Firstly thank you for your time to feedback such a lovely review. It is hard to understand what the client and family want according to their expectations. As we say no two people are the same. We are thrilled you are happy and content now you can rest and allow Esteemed Life Care to support his independence. Please continue to inform us on what you would like and how you wish for the carers to adapt to your son's care provision. Thank you.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from D B (Partner of Client) published on 29 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been very happy with the kindness and consideration shown to my partner who have helped her to maintain and enjoy some quality of life at a very difficult time.
Reply from Piyush Piyush, Senior Care Coordinator at Esteemed Life Care Coventry

Dear Client/Family.
Firstly thank you for taking the time to review ELC-Esteemed Life Care.
We hope you can continue to call upon the office team for anything more to comfort your loved one.
Thank you

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M H (Son of Client) published on 28 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum's carers do their best to help Mum, take care of her medication and food and drink etc.
They are very patient and have developed a good relationship with her.
They are excellent at communicating with me and keep me up to date regularly. I have always been able to contact the office too if needed.
Reply from Rafiq Chati, Business Manager at Esteemed Life Care Coventry

Thank you for your warm review.
It's been a pleasure as always to visit your mum.
It's important we continue to communicate with your mum to allow her to receive the best possible care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from N G (Client) published on 16 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My carer is very kind and considerate to me I love her. She is to me the daughter I never had. I only have her now as my family are deceased.
Reply from Gazala Raj, Senior Carer at Esteemed Life Care Coventry

Hi.
I hope you are well. Thank you for taking the time out to write a review of my care when I come and visit you.
Your words have been very warming to me and hope our professional care delivery will continue as you see it right now.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from C C (Wife of Client) published on 16 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service.
Reply from Ashiyana Diwan, Senior Carer at Esteemed Life Care Coventry

Hi. Thank you for reviewing my level of care deliver for you. The one word Excellent Service has really made my day and will ensure to continue the level of care you continues and more. Anything you would like me to do more, please don't hesitate to let me know.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S F (Client) published on 7 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carer is a nice person, I like the way she serves me anyway, I like the time punctual.
Reply from Ruksaar, Senior Carer at Esteemed Life Care Coventry

Thank you for taking the time to review the level of care I provide for you. I am thrilled you enjoy my company and time to support and help you around the home for the time limit permitted by the council. If there is anything more, please don't hesitate to let me know.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from H J (Daughter of Client) published on 30 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following discharge from hospital, my father has been treated with all care, kindness and respect. His dignity has been respected throughout, and we have been made aware of potential problems so that action can be taken to alleviate them.
Reply from Nicola Oulds, Care Assistant at Esteemed Life Care Coventry

Dear client's family.
Thank you for taking the time to write about the level of care I have provided for your loved one. We will continue to deliver the best possible care where dignity and respect are kept to its utmost high for all my clients.
Thank you, and if there may be anything else you need me to do, please do not hesitate to inform me on my next visit.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Judith S (Daughter of Client) published on 31 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The young man assigned to care for my father is kind, caring, polite, professional and knowledgeable. He treats my father with dignity and respect, and has been instrumental in enabling my father to regain his mobility and independence. We are most grateful as a family to know the daily visits by the
carer are keeping my parents safe and happy. Nothing is too much trouble, and the kindness shown to them both has made a huge difference in their quality of life. Thank you.
Reply from Jenual Patel, Senior Carer at Esteemed Life Care Coventry

Thank you for your lovely response, we truly appreciate the review on how I have cared for your loved one. Your father has been a privilege to meet and look forward to continuing to see him on my round.
Thank you once again.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from K D (Client) published on 31 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carer is very hard-working and helpful. A very pleasant young man and good to have around. Nothing is too much trouble.
Reply from Jenual Patel, Senior Carer at Esteemed Life Care Coventry

I appreciate you have taken the time to write some comments on what I do and what you feel about the care I deliver.
I look forward to continuing to help you in what you need support with and until you wish.
Thank you.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from P F (Wife of Client) published on 31 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The help my husband received was wonderful. Caring, understanding and generously given. My husband loved all the carers that we had.
Reply from Moin Secretary, Care Coordinator at Esteemed Life Care Coventry

I hope your husband is well. It was great serving your loved one and if ever you need our services, don't hesitate to contact me.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A H (Father of Client) published on 31 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers in recent days have been turning up on time. Excellent improvement.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Doris C (Wife of Client) published on 24 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good care from caring staff.
Reply from Muhammad Azzruddin, Senior Carer at Esteemed Life Care Coventry

Thank you for writing about the level of care you have received for your loved one. I thoroughly enjoy the time permitted to come in and care for your loved one. If there is anything you need me to do more, please let me know.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A F (Client) published on 17 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carer was excellent and very caring and very reliable. I would definitely recommend him.
Reply from Jenul Patel, Senior Carer at Esteemed Life Care Coventry

Thank you for taking the time to review my level of care with you. It's been fun to see you each day. We try and always work hard in reaching on time or always keep you informed, love to stay around once all aspects of duties upon your instructions are complete. Thank you once again.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Kathleen K (Client) published on 17 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They are very helpful. They give me respect, very kind.
Reply from Ashiyana Diwan, Senior Carer at Esteemed Life Care Coventry

Thank you for taking the time to review EST-Esteeemed Life Care. If there is anything more I can continue to do for you or just to be there to listen. I look forward to seeing you again soon.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Edward L (Client) published on 12 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with the care I have received. The carers have been very helpful for me and respectful. All carers are very polite. Every time they come here, they ask me before they leave if I want anything, any more help or not. There is not any complaints about the carers.
Reply from Jenual Patel, Senior Carer at Esteemed Life Care Coventry

Hi, thank you so much for writing about the level of care you have received from us. We always work hard to make our clients feel great in their own home, where we can support you in the way you would like our support. I look forward to continuing the support as you would like. Thank you.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from C B (Client) published on 12 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the service very satisfactory and the staff very pleasant.
Reply from Piyush Piyush, Care Coordinator at Esteemed Life Care Coventry

Thank you for taking the time to review Esteemed Life Care. We love to come and see you and we will miss you truly as now you do not need any more carers from being able to be on your feet.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Robin T (Son of Client) published on 25 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The young man who is coming to care for my father is very respectful towards him. He is always very polite as he goes about his business. He always asks what he can do for him while he is here. Whenever he leaves he always tells us what time he will be coming next visit and leaves with a handshake with
my father.
Reply from Jainuladedin Patel, Senior Carer at Esteemed Life Care Coventry

Dear RT, thank you for taking the time to review my care service to your loved one. I thoroughly enjoy visiting your father and enjoy pleasing him. It's my duty to know my clients are happy and I will do what I can to fulfil their expectations.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M G (Client) published on 13 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having recently been discharged from the hospital I was informed that I was entitled to a six weeks care package. I was contacted by Esteemed Life Care Coventry who informed me of my start date, my care package has now finished so I would like to congratulate all of my care team on their professionalism
and for treating me with dignity and respect at all times. If I needed a care package again I wouldn't hesitate in recommending Esteemed Life Care.
Reply from Piyush Piyush, Care Coordinator at Esteemed Life Care Coventry

Thank you for taking the time to review Esteemed Life Care. We thoroughly enjoyed supporting your recovery and aiding your independence. Feel free to call anytime if you ever need assistance.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Julia K (Daughter of Client) published on 7 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always courteous, kind and respectful. Good, consistent timekeeping. Built a good rapport with my dad and our family. Competent, safe and professional in everything our carer does. Able to provide helpful advice to maintain patient safety in between visits, giving my mum more confidence to help. Our
carer has an excellent personality and a very comforting presence - we really appreciate them.
Reply from Piyush, Care Coordinator at Esteemed Life Care Coventry

Thank you for your warm kind review. We enjoy making your loved one enjoy being in their own home, allowing them to be independent but be there for support. We try and will always continue to improve how we can embed to deliver a much warmer service.
Thank you for your review.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Imran R (Son of Client) published on 7 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the carers have given my father exceptionally great care and help, the timekeeping was excellent. Has made the world of difference to Dad and our family.
Reply from Gemma Taylor, Registered Manager at Esteemed Life Care Coventry

Thank you for taking the time to review Esteemed Life Care. We have enjoyed reading your review and shared with your loved one's carers. We always will continue to keep the regular times along with their carers who they see regularly. We hope Dad's enjoying the care rapport. Thank you.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 10.0 (9.979)

Overview of Review Score

The Review Score of 10 (9.979) out of 10 for Esteemed Life Care Coventry is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 63 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 63 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.979 for Esteemed Life Care Coventry is calculated as follows: ( (368 Excellents x 5) + (8 Goods x 4) ) ÷ 376 Ratings = 4.979
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Esteemed Life Care Coventry is based on 63 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 May 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (7)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Esteemed Life Care Coventry to verify any information. View our terms and conditions. Esteemed Life Care Coventry has an Enhanced Service - more info.