Esteemed Life Care Coventry

30A Binley Road, Coventry CV3 1JA
Review Us
10 218 Reviews
  • Esteemed Life Care Coventry, Coventry
Esteemed Life Care a truly personalised home grown experienced care provider with over 30 years of experience tackling and delivering exceptional quality care for the people of Coventry and the surrounding towns and villages.

Numerous care services are provided, with specialisms in domiciliary, dementia care for the elderly – and other vulnerable individuals who require assistance.

Esteemed Life Care prides itself in providing a range of best possible care, from providing Live in Care support 24 hours a day. Support bringing you home from hospital, hospice and help covering all aspects of day-to-day housework, companionship, and also commercial and domestic cleaning, ranging from short one-hour visits to round-the-clock support.

Esteemed Life Care are a recognised Top 20 Homecare provider, second year running, voted by its clients within the West Midlands for health and social care.

They are committed to delivering a high-quality care service to clients in the comfort of their own home. They believe home is where the heart is, and every day try their utmost best to make a real difference to hundreds of people throughout the region who choose to readily trust them.

Esteemed Life Care offers:

•       Free care assessment within 24 hours of an inquiry

•       The Care Match system is designed to find the client's perfect care companion

•       An outstanding 99 per cent care visit attendance rating

•       All Esteemed Care staff are fully-trained, highly-qualified expert care companions

•       Diverse range of services to cater for clients every need

•       Clients receive a truly personalised care plan that they create, with help from their care companions.

Reading this is the first step on the path to peace of mind. When someone signs up to Esteemed Life Care, they're not just another client, they're part of the family.

Care Provided by Esteemed Life Care Coventry

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £28.50
  • Weekly Live-in Care Fees: from £1600

Our costs for our care are dependent on an in-home assessment of an individual’s needs and wishes. We can offer support in the home from few hours a day through to a full live-in package.


Most of the visiting care is charged at an hourly rate, with live-in care quoted on either a daily rate or a period of few weeks. We can discuss the level of care that is right for you and whether the cost of home care is financially sustainable for you and your family. We’ll care for your finance too.

These prices are only a guideline, please contact Esteemed Life Care Coventry to find out the exact price for your requirements.

Contact Esteemed Life Care Coventry to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Esteemed Life Care Coventry to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Peter Beresford (Registered Manager)

Esteemed Life Care Coventry Reviews (218)

10

Esteemed Life Care Coventry has a Review Score of 10 (9.982) out of 10, based on 64 reviews in the last 2 years.
Over all time Esteemed Life Care Coventry has 218 reviews.

Overall Experience
  • 199
  • 18
  • 1
  • 0
  • 0
Date Published
  • 218
  • 15
  • 17
  • 63
  • 155
Reviewer Connection to Esteemed Life Care Coventry
  • 73
  • 49
  • 28
  • 21
  • 10
  • 7
  • 5
  • 5
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 218, showing 61-80
Review from Edward O (Client) assisted by family/friend published on 4 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am treated with dignity and respect when meeting care needs. The staff are on time and punctual, pleasant and polite at all times.
Reply from Pete Beresford, Registered Manager at Esteemed Life Care CoventryMany thanks for your review. At Esteemed Life, we endeavour to deliver a high standard of care and we are pleased to hear that we are meeting that standard. We will inform the carers involved in your care of your comments.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Christopher H (Client) published on 3 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am and have been very satisfied with the service and care I have had from the beginning.
Reply from Pete Beresford, Registered Manager at Esteemed Life Care CoventryMany thanks for your comments. We are extremely pleased to hear that you are very satisfied with your service and that we have shown consistency in everything we do for you from the very first day.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Ivor J (Client) published on 3 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent help and assistance that I can not do without.
Reply from Pete Beresford, Registered Manager at Esteemed Life Care CoventryIt is very good to hear that we are providing excellent help and assistance in all we do for you. We make ever effort to provide our clients with everything they need to help with their life. Many thanks for your review.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M B (Mother of Client) published on 2 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good in all aspects of care. Thank you.
Reply from Pete Beresford, Registered Manager at Esteemed Life Care CoventryMany thanks for your review; we are pleased that you are very happy with all aspects of your care. We endeavour to deliver the highest standards of care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R R (Wife of Client) published on 28 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our regular carer has a fantastic relationship with both myself and my husband. The care that is provided is excellent and he always asks if there is anything else that we need doing.
Reply from Pete Beresford, Registered Manager at Esteemed Life Care CoventryWe are really pleased to hear that your carer has developed a good relationship with you and your husband, we do make every effort to keep consistency with our rotas ensuring you get the same carers all the time. It is also very pleasing to hear that your carer goes the extra mile for you. Many thanks for your review.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sara A (Daughter of Client) published on 25 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has dementia and mobility issues so her needs are complex. I have been very happy with the care provided. My mother needs continuity and much encouragement which her carer provides. She also enjoys the social interaction with her carer.
All in all, using this care provider and having a consistent
carer who is able to communicate with my mother has been a positive experience.
Reply from Pete Beresford, Registered Manager at Esteemed Life Care CoventryI am really pleased to hear that we are giving your mother the continuity and encouragement she requires, we endeavour to attain the highest standards here at Esteemed Life Care and are proud that our carers are delivering the care that your review encompasses. Thank you for your review and I will pass your comments on to the carers concerned.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Aaron T (Client) published on 25 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care that I receive and am working with my carer to improve on aspects of my life.
My carer is very helpful, kind and considerate of me and always acts caring around me.
I am grateful for the care that I get and hope to continue working with my carer to improve my lifestyle.
Reply from Pete Beresford, Registered Manager at Esteemed Life Care CoventryMany thanks for your review, it is so good to hear that your carers are not just providing your care but are helping you improve your lifestyle. Here at Esteemed Life Care, we endeavour to help all our clients keep their independence.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Brian S (Friend of Client) published on 25 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carer is polite, well-mannered, a great help to my friend. She is busy when she is here, she took my friend out in her wheelchair which helped boost her morale. She is always helpful with anything she needs. Knowing they treat my friend well helps put my mind at rest. They show her kindness and
consideration and I am sure all this will help her.
Reply from Pete Beresford, Registered Manager at Esteemed Life Care CoventryThank you for your review. It pleases me immensely to see that achieving the high standards that your friend deserves and that the carers are helping boost your friend's morale. Everything we do is aimed at helping our clients in any way we can.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from K E (Wife of Client) published on 21 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carer from Esteemed Life Care was friendly, kind and very knowledgeable and professional. My husband was cared for with great confidence, encouraging him to get up and move around the house for as long as possible. The medical knowledge and experience with equipment gave my husband and I confidence.
We were both treated with warmth and respect. Our experience with Esteemed Life Care was fantastic, everyone was very efficient and friendly and professional. Five stars.
Reply from Pete Beresford, Registered Manager at Esteemed Life Care CoventryI am pleased to hear that our carers encouragement helped your husband get up and move around. Here at Esteemed Life Care we strive to attain a high level of knowledge and professionalism for our carers which shows in your review so thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Christine R (Client) published on 21 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found service very kind, caring and considerate indeed. My carers have treated me with dignity and respect. They are as punctual as can be and help me with my memory problems, encouraging me with my medicines, eating and personal care. I find my day is off to a good start with their help.
Reply from Pete Beresford, Registered Manager at Esteemed Life Care CoventryHere at Esteemed Life Care, we are very proud to deliver the kind of service that you have kindly commented on in your review, to which we say thank you very much. Your comments use the words kind, caring, considerate, dignity and respect, these are so nice to hear in the delivery of our service to you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from K C (Mother of Client) published on 2 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I got a very lovely carer, she was very helpful to me and my son. The company also very nice. Always supportive.
Reply from Gemma Taylor, Senior Care Coordinator at Esteemed Life Care CoventryThank you for taking the time to review Esteemed Life Care. The carers when they read reviews such as yours are embedded with more enthusiasm to why they wake up early and work till late.
The carer loves to meet you on the drop-in calls and we hope if there is anything more we can add to make the care provision more enjoyable and welcoming, please let me know here in the care team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Amos D (Son of Client) published on 15 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our carer has been coming for about four months and has been a massive help to both my father and also me and my brother, keeping us informed of day-to-day events and any possible problems. We particularly appreciated having been informed of our dad's mental state, as that has helped us respond to his
needs much better.
Reply from Piyush, Senior Care Coordinator at Esteemed Life Care CoventryThank you for taking the time to review Esteemed Life Care Coventry. Your feedback has brought great enjoyment to boost why we work around the clock 24/7 for our clients and families. Caring is not just about making tasks and fulfilling them but making what we do personal, which has allowed the family to be in the know of what is going on. Please let us know if there is anything more we can do.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from H M (Wife of Client) published on 12 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A fantastic team of carers. Always engaging and considerate with my husband. They respect his dignity at all times and are trustworthy and polite. We now have a good relationship with all of them. Well done and thank you, Esteemed Life Care.
Reply from Piyush, Senior Care Coordinator at Esteemed Life Care CoventryDear Client/Family.
Firstly thank you for taking the time to review ELC-Esteemed Life Care. We will be informing your regular carers of their sheer hard work and passion for care. Please continue to communicate with the office team about anything you would like or to change last minute.
Thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Natasha B (Client) published on 12 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers have been amazing with me, my son and my dogs. They are always so helpful, nothing is too much for them. I can't praise them enough, they are wonderful human beings, kind, patient, helpful and so funny. Thank you for giving me such amazing carers.
Reply from Piyush, Senior Care Coordinator at Esteemed Life Care CoventryDear Client/Family.
Thank you for taking the time to review ELC-Esteemed Life Care. Your words are soothing to the carers as all positive feedback is straight away highlighted with our carers. We love always visiting you and being part of your personal life. Please do let us know if there is anything more we can do.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S C (Mother of Client) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As this was our first experience of using an agency and having carers in our home 24/7, I was extremely nervous. I need not have been. We have a team of regular carers who were quick to learn and very efficient. His main daytime carer is here on time and is very flexible around my son's ever-changing
routine at home and university. He is kind, considerate and a pleasure to have in our home. He always listens attentively to my son's requests which helps him feel independent at all times. After 18 years of caring for my son myself it's a relief to be able to trust someone else to care for him. I can finally relax! We're grateful to have a reliable agency who take every step to ensure we are 100% happy with his care. Thank you.
Reply from Piyush Piyush, Senior Care Coordinator at Esteemed Life Care CoventryDear Client/Family.
Firstly thank you for your time to feedback such a lovely review. It is hard to understand what the client and family want according to their expectations. As we say no two people are the same. We are thrilled you are happy and content now you can rest and allow Esteemed Life Care to support his independence. Please continue to inform us on what you would like and how you wish for the carers to adapt to your son's care provision. Thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from D B (Partner of Client) published on 29 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been very happy with the kindness and consideration shown to my partner who have helped her to maintain and enjoy some quality of life at a very difficult time.
Reply from Piyush Piyush, Senior Care Coordinator at Esteemed Life Care CoventryDear Client/Family.
Firstly thank you for taking the time to review ELC-Esteemed Life Care.
We hope you can continue to call upon the office team for anything more to comfort your loved one.
Thank you
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M H (Son of Client) published on 28 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum's carers do their best to help Mum, take care of her medication and food and drink etc.
They are very patient and have developed a good relationship with her.
They are excellent at communicating with me and keep me up to date regularly. I have always been able to contact the office too if needed.
Reply from Rafiq Chati, Business Manager at Esteemed Life Care CoventryThank you for your warm review.
It's been a pleasure as always to visit your mum.
It's important we continue to communicate with your mum to allow her to receive the best possible care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from N G (Client) published on 16 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My carer is very kind and considerate to me I love her. She is to me the daughter I never had. I only have her now as my family are deceased.
Reply from Gazala Raj, Senior Carer at Esteemed Life Care CoventryHi.
I hope you are well. Thank you for taking the time out to write a review of my care when I come and visit you.
Your words have been very warming to me and hope our professional care delivery will continue as you see it right now.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from C C (Wife of Client) published on 16 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service.
Reply from Ashiyana Diwan, Senior Carer at Esteemed Life Care CoventryHi. Thank you for reviewing my level of care deliver for you. The one word Excellent Service has really made my day and will ensure to continue the level of care you continues and more. Anything you would like me to do more, please don't hesitate to let me know.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S F (Client) published on 7 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carer is a nice person, I like the way she serves me anyway, I like the time punctual.
Reply from Ruksaar, Senior Carer at Esteemed Life Care CoventryThank you for taking the time to review the level of care I provide for you. I am thrilled you enjoy my company and time to support and help you around the home for the time limit permitted by the council. If there is anything more, please don't hesitate to let me know.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 10.0 (9.982)

Overview of Review Score

The Review Score of 10 (9.982) out of 10 for Esteemed Life Care Coventry is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 64 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 64 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.982 for Esteemed Life Care Coventry is calculated as follows: ( (377 Excellents x 5) + (7 Goods x 4) ) ÷ 384 Ratings = 4.982
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Esteemed Life Care Coventry is based on 64 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 May 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading

Awards / Recognitions (7)

Loading...

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Esteemed Life Care Coventry to verify any information. View our terms and conditions. Esteemed Life Care Coventry has an Enhanced Service - more info.