Esteemed Life Care Coventry

30A Binley Road, Coventry CV3 1JA
Review Us
10 209 Reviews
  • Esteemed Life Care Coventry, Coventry
Esteemed Life Care a truly personalised home grown experienced care provider with over 30 years of experience tackling and delivering exceptional quality care for the people of Coventry and the surrounding towns and villages.

Numerous care services are provided, with specialisms in domiciliary, dementia care for the elderly – and other vulnerable individuals who require assistance.

Esteemed Life Care prides itself in providing a range of best possible care, from providing Live in Care support 24 hours a day. Support bringing you home from hospital, hospice and help covering all aspects of day-to-day housework, companionship, and also commercial and domestic cleaning, ranging from short one-hour visits to round-the-clock support.

Esteemed Life Care are a recognised Top 20 Homecare provider, second year running, voted by its clients within the West Midlands for health and social care.

They are committed to delivering a high-quality care service to clients in the comfort of their own home. They believe home is where the heart is, and every day try their utmost best to make a real difference to hundreds of people throughout the region who choose to readily trust them.

Esteemed Life Care offers:

•       Free care assessment within 24 hours of an inquiry

•       The Care Match system is designed to find the client's perfect care companion

•       An outstanding 99 per cent care visit attendance rating

•       All Esteemed Care staff are fully-trained, highly-qualified expert care companions

•       Diverse range of services to cater for clients every need

•       Clients receive a truly personalised care plan that they create, with help from their care companions.

Reading this is the first step on the path to peace of mind. When someone signs up to Esteemed Life Care, they're not just another client, they're part of the family.

Care Provided by Esteemed Life Care Coventry

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £28.50
  • Weekly Live-in Care Fees: from £1600

Our costs for our care are dependent on an in-home assessment of an individual’s needs and wishes. We can offer support in the home from few hours a day through to a full live-in package.


Most of the visiting care is charged at an hourly rate, with live-in care quoted on either a daily rate or a period of few weeks. We can discuss the level of care that is right for you and whether the cost of home care is financially sustainable for you and your family. We’ll care for your finance too.

These prices are only a guideline, please contact Esteemed Life Care Coventry to find out the exact price for your requirements.

Contact Esteemed Life Care Coventry to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Esteemed Life Care Coventry to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Peter Beresford (Registered Manager)

Esteemed Life Care Coventry Reviews (209)

10

Esteemed Life Care Coventry has a Review Score of 10 (9.986) out of 10, based on 61 reviews in the last 2 years.
Over all time Esteemed Life Care Coventry has 209 reviews.

Overall Experience
  • 191
  • 17
  • 1
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Date Published
  • 209
  • 5
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  • 61
  • 148
Reviewer Connection to Esteemed Life Care Coventry
  • 65
  • 49
  • 28
  • 20
  • 10
  • 7
  • 5
  • 5
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 209, showing 61-80
Review from Christine R (Client) published on 21 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found service very kind, caring and considerate indeed. My carers have treated me with dignity and respect. They are as punctual as can be and help me with my memory problems, encouraging me with my medicines, eating and personal care. I find my day is off to a good start with their help.
Reply from Pete Beresford, Registered Manager at Esteemed Life Care CoventryHere at Esteemed Life Care, we are very proud to deliver the kind of service that you have kindly commented on in your review, to which we say thank you very much. Your comments use the words kind, caring, considerate, dignity and respect, these are so nice to hear in the delivery of our service to you.
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Review from K C (Mother of Client) published on 2 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I got a very lovely carer, she was very helpful to me and my son. The company also very nice. Always supportive.
Reply from Gemma Taylor, Senior Care Coordinator at Esteemed Life Care CoventryThank you for taking the time to review Esteemed Life Care. The carers when they read reviews such as yours are embedded with more enthusiasm to why they wake up early and work till late.
The carer loves to meet you on the drop-in calls and we hope if there is anything more we can add to make the care provision more enjoyable and welcoming, please let me know here in the care team.
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Review from Amos D (Son of Client) published on 15 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our carer has been coming for about four months and has been a massive help to both my father and also me and my brother, keeping us informed of day-to-day events and any possible problems. We particularly appreciated having been informed of our dad's mental state, as that has helped us respond to his
needs much better.
Reply from Piyush, Senior Care Coordinator at Esteemed Life Care CoventryThank you for taking the time to review Esteemed Life Care Coventry. Your feedback has brought great enjoyment to boost why we work around the clock 24/7 for our clients and families. Caring is not just about making tasks and fulfilling them but making what we do personal, which has allowed the family to be in the know of what is going on. Please let us know if there is anything more we can do.
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Review from H M (Wife of Client) published on 12 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A fantastic team of carers. Always engaging and considerate with my husband. They respect his dignity at all times and are trustworthy and polite. We now have a good relationship with all of them. Well done and thank you, Esteemed Life Care.
Reply from Piyush, Senior Care Coordinator at Esteemed Life Care CoventryDear Client/Family.
Firstly thank you for taking the time to review ELC-Esteemed Life Care. We will be informing your regular carers of their sheer hard work and passion for care. Please continue to communicate with the office team about anything you would like or to change last minute.
Thank you.
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Review from Natasha B (Client) published on 12 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers have been amazing with me, my son and my dogs. They are always so helpful, nothing is too much for them. I can't praise them enough, they are wonderful human beings, kind, patient, helpful and so funny. Thank you for giving me such amazing carers.
Reply from Piyush, Senior Care Coordinator at Esteemed Life Care CoventryDear Client/Family.
Thank you for taking the time to review ELC-Esteemed Life Care. Your words are soothing to the carers as all positive feedback is straight away highlighted with our carers. We love always visiting you and being part of your personal life. Please do let us know if there is anything more we can do.
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Review from S C (Mother of Client) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As this was our first experience of using an agency and having carers in our home 24/7, I was extremely nervous. I need not have been. We have a team of regular carers who were quick to learn and very efficient. His main daytime carer is here on time and is very flexible around my son's ever-changing
routine at home and university. He is kind, considerate and a pleasure to have in our home. He always listens attentively to my son's requests which helps him feel independent at all times. After 18 years of caring for my son myself it's a relief to be able to trust someone else to care for him. I can finally relax! We're grateful to have a reliable agency who take every step to ensure we are 100% happy with his care. Thank you.
Reply from Piyush Piyush, Senior Care Coordinator at Esteemed Life Care CoventryDear Client/Family.
Firstly thank you for your time to feedback such a lovely review. It is hard to understand what the client and family want according to their expectations. As we say no two people are the same. We are thrilled you are happy and content now you can rest and allow Esteemed Life Care to support his independence. Please continue to inform us on what you would like and how you wish for the carers to adapt to your son's care provision. Thank you.
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Review from D B (Partner of Client) published on 29 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been very happy with the kindness and consideration shown to my partner who have helped her to maintain and enjoy some quality of life at a very difficult time.
Reply from Piyush Piyush, Senior Care Coordinator at Esteemed Life Care CoventryDear Client/Family.
Firstly thank you for taking the time to review ELC-Esteemed Life Care.
We hope you can continue to call upon the office team for anything more to comfort your loved one.
Thank you
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Review from M H (Son of Client) published on 28 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum's carers do their best to help Mum, take care of her medication and food and drink etc.
They are very patient and have developed a good relationship with her.
They are excellent at communicating with me and keep me up to date regularly. I have always been able to contact the office too if needed.
Reply from Rafiq Chati, Business Manager at Esteemed Life Care CoventryThank you for your warm review.
It's been a pleasure as always to visit your mum.
It's important we continue to communicate with your mum to allow her to receive the best possible care.
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Review from N G (Client) published on 16 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My carer is very kind and considerate to me I love her. She is to me the daughter I never had. I only have her now as my family are deceased.
Reply from Gazala Raj, Senior Carer at Esteemed Life Care CoventryHi.
I hope you are well. Thank you for taking the time out to write a review of my care when I come and visit you.
Your words have been very warming to me and hope our professional care delivery will continue as you see it right now.
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Review from C C (Wife of Client) published on 16 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service.
Reply from Ashiyana Diwan, Senior Carer at Esteemed Life Care CoventryHi. Thank you for reviewing my level of care deliver for you. The one word Excellent Service has really made my day and will ensure to continue the level of care you continues and more. Anything you would like me to do more, please don't hesitate to let me know.
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Review from S F (Client) published on 7 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carer is a nice person, I like the way she serves me anyway, I like the time punctual.
Reply from Ruksaar, Senior Carer at Esteemed Life Care CoventryThank you for taking the time to review the level of care I provide for you. I am thrilled you enjoy my company and time to support and help you around the home for the time limit permitted by the council. If there is anything more, please don't hesitate to let me know.
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Review from H J (Daughter of Client) published on 30 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following discharge from hospital, my father has been treated with all care, kindness and respect. His dignity has been respected throughout, and we have been made aware of potential problems so that action can be taken to alleviate them.
Reply from Nicola Oulds, Care Assistant at Esteemed Life Care CoventryDear client's family.
Thank you for taking the time to write about the level of care I have provided for your loved one. We will continue to deliver the best possible care where dignity and respect are kept to its utmost high for all my clients.
Thank you, and if there may be anything else you need me to do, please do not hesitate to inform me on my next visit.
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Review from Judith S (Daughter of Client) published on 31 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The young man assigned to care for my father is kind, caring, polite, professional and knowledgeable. He treats my father with dignity and respect, and has been instrumental in enabling my father to regain his mobility and independence. We are most grateful as a family to know the daily visits by the
carer are keeping my parents safe and happy. Nothing is too much trouble, and the kindness shown to them both has made a huge difference in their quality of life. Thank you.
Reply from Jenual Patel, Senior Carer at Esteemed Life Care CoventryThank you for your lovely response, we truly appreciate the review on how I have cared for your loved one. Your father has been a privilege to meet and look forward to continuing to see him on my round.
Thank you once again.
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Review from K D (Client) published on 31 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carer is very hard-working and helpful. A very pleasant young man and good to have around. Nothing is too much trouble.
Reply from Jenual Patel, Senior Carer at Esteemed Life Care CoventryI appreciate you have taken the time to write some comments on what I do and what you feel about the care I deliver.
I look forward to continuing to help you in what you need support with and until you wish.
Thank you.
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Review from P F (Wife of Client) published on 31 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The help my husband received was wonderful. Caring, understanding and generously given. My husband loved all the carers that we had.
Reply from Moin Secretary, Care Coordinator at Esteemed Life Care CoventryI hope your husband is well. It was great serving your loved one and if ever you need our services, don't hesitate to contact me.
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Review from A H (Father of Client) published on 31 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers in recent days have been turning up on time. Excellent improvement.
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Review from Doris C (Wife of Client) published on 24 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good care from caring staff.
Reply from Muhammad Azzruddin, Senior Carer at Esteemed Life Care CoventryThank you for writing about the level of care you have received for your loved one. I thoroughly enjoy the time permitted to come in and care for your loved one. If there is anything you need me to do more, please let me know.
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Review from A F (Client) published on 17 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carer was excellent and very caring and very reliable. I would definitely recommend him.
Reply from Jenul Patel, Senior Carer at Esteemed Life Care CoventryThank you for taking the time to review my level of care with you. It's been fun to see you each day. We try and always work hard in reaching on time or always keep you informed, love to stay around once all aspects of duties upon your instructions are complete. Thank you once again.
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Review from Kathleen K (Client) published on 17 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They are very helpful. They give me respect, very kind.
Reply from Ashiyana Diwan, Senior Carer at Esteemed Life Care CoventryThank you for taking the time to review EST-Esteeemed Life Care. If there is anything more I can continue to do for you or just to be there to listen. I look forward to seeing you again soon.
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Review from Edward L (Client) published on 12 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with the care I have received. The carers have been very helpful for me and respectful. All carers are very polite. Every time they come here, they ask me before they leave if I want anything, any more help or not. There is not any complaints about the carers.
Reply from Jenual Patel, Senior Carer at Esteemed Life Care CoventryHi, thank you so much for writing about the level of care you have received from us. We always work hard to make our clients feel great in their own home, where we can support you in the way you would like our support. I look forward to continuing the support as you would like. Thank you.
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Current Review Score: 10.0 (9.986)

Overview of Review Score

The Review Score of 10 (9.986) out of 10 for Esteemed Life Care Coventry is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 61 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 61 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.986 for Esteemed Life Care Coventry is calculated as follows: ( (361 Excellents x 5) + (5 Goods x 4) ) ÷ 366 Ratings = 4.986
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Esteemed Life Care Coventry is based on 61 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 May 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (7)

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Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Esteemed Life Care Coventry to verify any information. View our terms and conditions. Esteemed Life Care Coventry has an Enhanced Service - more info.