Fuchsia Homecare Ipswich

The company is really good for me and my husband who is the client, the staff also do small jobs for me around the bungalow as I am not very mobile myself. So once again thank you all for a great service.

Carers are reliable and consistent. The main carer is good although using English as a foreign language can lead to misunderstanding or lack of comprehension. Some visit timings can be unhelpful, such as lunch at 11.45am or bed at 18:30. When the main carer is not working, replacement carers are sometimes new and demonstrate a lack of knowledge of the client's needs or routine. Generally, the positives outweigh the negatives and the service is good overall.

The experience we have had with Fuchsia Care since they started caring for my dad has been brilliant. The staff are very caring and helpful and always listen to him about his needs for the day. It is very reassuring to know that he has such lovely people visiting him and has certainly taken a weight off our shoulders especially in the mornings. We are now able to see dad everyday as we always did but as his children rather than his carer.

The carers are kind and trustworthy and nothing seems too much trouble.

My mum was recently very poorly and needed to go to hospital. During the day whilst waiting for the ambulance her carers were so kind and did all they could to keep her comfortable. When returning from the hospital the next day the carers waited over and above their time in the evening to see her home and put her to bed. The hospital transport was very late but they stayed to make sure Mum was sorted and comfortable. I am always recommending Fuschia Care to people as they are so kind and very caring. We have had a few companies but Fuschia is definitely the best we have had. Such lovely carers and a very well-run company.

Fuchsia Homecare really are 'Always Caring and Always there'. Our experiences with you were exceptional and I could not imagine my mum's continued success, without all of you as a team and your fantastic support.

My mother has been receiving home support for over a year now, at 91 she is mainly housebound I have found the care she has had from the company to be good. Mum has carers four times a day, to help her shower/wash, tend to her personal needs during the day, and help her into bed in the evening. My sister and I have a good relationship with mum's carers, as well as mum, the carers treat her with respect and many of the carers are like friends now. It would be nice if the carers were able to come earlier in the morning, and a bit later in the evening, to allow mum to stay up a bit longer, as it is a long night for her.

My sisters and I have had nothing but the greatest care for our mother. The carers are friendly helpful and very caring and do their utmost for my mother's comfort. They go beyond their remit and are very considerate and conscientious in relaying all that has happened to our mother when we are not there.

The carers are all very kind, caring patient and professional. They always treat my father with respect and provide excellent care. Our family would have found everything impossible to cope with without the carers.

Carers could not have done more for my wife in both care and interaction while she was still able. As a family, we would have found our situation even more difficult to handle without the carers.

Thank you and keep up your amazing standards. The company is a shining light to other Care providers. Well done.

We are pleased we stayed with you after the post-hospital visits.

The caring staff are excellent, they're always cheerful, competent and professional, they take time to listen to my wife and help wherever they can and she always looks forward to their visit.

I am very pleased with the excellent care provided by Fuchsia Homecare and all of the carers. My dad likes to be as independent as possible which his current care gives. The care he receives gives me peace of mind as I know that he is well cared for despite his poor eyesight. The Xmas party was a lovely surprise as we were not expecting it and we both had a good time.

Fuchsia Homecare has been providing care four times a day since 1 May 2023. This has been our first experience of the 'homecare world'. I can honestly say that the experience has been very positive. On the first day care should have started, no one turned up at 1200 as arranged. We later found out that the outside team had not sent the ok to Fuchsia Homecare to start on 1 May as was agreed. I rang Fuchsia Homecare at 1500 and they couldn't have been more responsive. They had a team with us, and one of the line managers by 1700, absolutely brilliant. Since then the regular team, and the relief teams when they are off have been fantastic. My wife really looks forward to seeing them every day.

Thank you from her family.

My home care provider is very patient with me and is helpful at all times. Nothing is ever to much trouble and this means that I am able to stay in my own home rather than having to move into a care home.

We are more than happy with the care provided for my father. Having the same carer 90% of the time means he can build a relationship with them and they get to know him which has definitely contributed to his well-being. The app is really useful so even if we can not get to see him we can get daily feedback.

I can only agree with other reviews that have been left. Having this level of care and attention is no less than a joy. They've been with me for approximately 12 months, and I've had nothing but positive things to say about them. Whether it's been my main carer or someone coming 'round to cover, you get to know them very quickly and they you. Top marks all 'round.

My overall experience of my care is very positive. I am pleased with my general care, they leave me clean and comfortable, and they will do anything they're able to of what I ask of them. I look forward to their visits to have a chat and interaction with them. They all seem to be cheery and bright and treat me with respect.