Fuchsia Homecare Ipswich

2 Wharfedale Road, Ipswich IP1 4JP
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9.8 44 Reviews
  • Fuchsia Homecare Ipswich, Ipswich
Fuchsia Homecare Ipswich is a home care company based in Suffolk that makes every care visit count.

Fuchsia Homecare believes everyone should have the opportunity to live a healthy, active and fulfilling life. This ethos is at the heart of everything they do.

They provide everyone they support with the opportunity to continue to live life to the full. They actively encourage customers to become more self-reliant, to make decisions for themselves, and ultimately, to move on to more independent living arrangements.

The team facilitates and supports customers to pursue meaningful and personalised lifestyles. They provide individually planned education & leisure opportunities to support each individual in their ongoing development.

Care Provided by Fuchsia Homecare Ipswich

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £30 – £32

Our prices vary depending on the location—feel free to contact us, and we’ll be happy to assist you!

These prices are only a guideline, please contact Fuchsia Homecare Ipswich to find out the exact price for your requirements.

Contact Fuchsia Homecare Ipswich to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Fuchsia Homecare Ipswich to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Alina Bianca Tirna (Registered Manager)
9.8

Fuchsia Homecare Ipswich has a Review Score of 9.8 (9.766) out of 10, based on 25 reviews in the last 2 years.
Over all time Fuchsia Homecare Ipswich has 44 reviews.

Overall Experience
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  • 14
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Date Published
  • 44
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  • 25
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Reviewer Connection to Fuchsia Homecare Ipswich
  • 17
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  • 5
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Total of 44, showing 21-40
Review from Julia H (Daughter of Client) published on 9 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sisters and I have had nothing but the greatest care for our mother. The carers are friendly helpful and very caring and do their utmost for my mother's comfort. They go beyond their remit and are very considerate and conscientious in relaying all that has happened to our mother when we are not there.
Reply from Gabriella Sneider, admin at Fuchsia Homecare IpswichThank you so much for your lovely feedback. We're so happy to hear that you and your sisters are happy with the care your mother is receiving. Our carers always strive to provide the best support and ensure your mother's comfort. It means a lot to us to know their efforts are appreciated. We will certainly share your kind words with the team.
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Review from V C (Daughter of Client) published on 20 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers are all very kind, caring patient and professional. They always treat my father with respect and provide excellent care. Our family would have found everything impossible to cope with without the carers.
Reply from Gabriella Sneider, Admin at Fuchsia Homecare IpswichThank you so much for your kind words. We're truly pleased to hear that our carers have been able to provide the level of care and support your father deserves. It's wonderful to know that their professionalism and compassion have made a positive difference for your family. We're here to help in any way we can, and we're glad to be able to assist during what we know can be a challenging time. Your feedback means a great deal to us and will be shared with the entire team. Thank you again for taking the time to share your experience.
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Review from N S (Husband of Client) published on 7 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carers could not have done more for my wife in both care and interaction while she was still able. As a family, we would have found our situation even more difficult to handle without the carers.
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Review from Julia R (Daughter of Client) published on 17 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been provided with care in his home by Fuchsia Homecare for many years. The Company and the personnel employed have always provided exemplary care.
His carers are professional, kind, caring, observant and treat him with respect. Qualities which are essential when working in the care profession.
The
administration team at the Ipswich office also provide exceptional support to him and me as I don’t live in the UK. They always go the extra mile and for that, I and my father are truly appreciative.
A wonderful team which makes me feel he is safe in their capable hands.
Thank you and keep up your amazing standards. The company is a shining light to other Care providers. Well done.
Reply from Gabriella Sneider, admin at Fuchsia Homecare IpswichThank you so much for your kind words and for entrusting Fuchsia Homecare with your father's care over the years. It warms our hearts to know that our dedicated team has consistently provided exemplary care and support to both you and your father.
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Review from Brian S (Husband of Client) published on 9 February 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
We are very satisfied with the standard and care from our carers. They are mostly clean, tidy and sociable. We are pleased to have them in our home.
Our main concern is the times of some visits, but we do appreciate satisfying everyone's preferred time is difficult.
The other point is we get no prior
notice (phone call) if you change times and the person visiting especially if the carer/carers have never been here before.
We are pleased we stayed with you after the post-hospital visits.
Reply from Gabriella Sneider, admin at Fuchsia Homecare IpswichThank you so much for taking time out of your day to write a review. With regards to the issue regarding the time of the visits, we will pass this feedback on to our manager and he will be happy to support you with this.
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Review from A B (Husband of Client) published on 16 January 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My wife suffers from dementia and has problems with change, she requires a regular carer and a set routine (this has been mentioned to the office on several occasions) I understand that staff have to have days off but sometimes the received rota sent bears no reflection to the carer sent. My wife`s
one daily care visit is usually between 9 and 9.30 am, with different carers we accept the time might change but on 7th December I phoned and cancelled the visit as the carer hadn't arrived by 11 am and my wife was anxious and needed to get up, as on other occasions we hadn't received a call to let us know they were running late.
The caring staff are excellent, they're always cheerful, competent and professional, they take time to listen to my wife and help wherever they can and she always looks forward to their visit.
Reply from Gabriella Sneider, admin at Fuchsia Homecare IpswichThank you for taking the time to write a review. We are glad to hear that you think our carers are excellent, cheerful, competent and professional. With regards to the issue regarding your wife, we will pass this feedback on to our manager and he will be more than happy to support you with this.
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Review from Helen W (Daughter of Client) published on 15 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very pleased with the excellent care provided by Fuchsia Homecare and all of the carers. My dad likes to be as independent as possible which his current care gives. The care he receives gives me peace of mind as I know that he is well cared for despite his poor eyesight. The Xmas party was a lovely
surprise as we were not expecting it and we both had a good time.
Reply from Gabriella Sneider, admin at Fuchsia Homecare IpswichThank you for taking the time to write us a review. We are very happy to hear that you both enjoyed the Christmas Party!
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Review from Dylan C (Husband of Client) published on 20 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fuchsia Homecare has been providing care four times a day since 1 May 2023. This has been our first experience of the 'homecare world'. I can honestly say that the experience has been very positive. On the first day care should have started, no one turned up at 1200 as arranged. We later found out that
the outside team had not sent the ok to Fuchsia Homecare to start on 1 May as was agreed. I rang Fuchsia Homecare at 1500 and they couldn't have been more responsive. They had a team with us, and one of the line managers by 1700, absolutely brilliant. Since then the regular team, and the relief teams when they are off have been fantastic. My wife really looks forward to seeing them every day.
Reply from Gabriella Sneider, admin at Fuchsia Homecare IpswichThank you so much for taking the time to leave a positive review about our care service. It is our priority to provide exceptional care and support.
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Review from S M (Daughter of Client) published on 20 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
To the team at Fuchsia Homecare.
My elderly mum has received wonderful care.
Nothing is too much trouble and the regularity of the usual team is marvellous.
They try to keep to our requests for regular timings especially in the mornings.
Mum’s personal hygiene is maintained to good standards.
The
regular team are cheerful, happy, and chat with Mum even though she is not too vocal and they encourage her.
They transfer her to her recliner and the wheelchair from her bed easily.
Please continue with the good care.
Thank you from her family.
Reply from Gabriella Sneider, admin at Fuchsia Homecare IpswichThank you so much for this wonderful review, we are very grateful!
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Review from Ivan H (Client) published on 4 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My home care provider is very patient with me and is helpful at all times. Nothing is ever to much trouble and this means that I am able to stay in my own home rather than having to move into a care home.
Reply from Gabriella Sneider, admin at Fuchsia Homecare IpswichThank you for taking the time to write a review, we really appreciate it!
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Review from Gail M (Daughter of Client) published on 21 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are more than happy with the care provided for my father. Having the same carer 90% of the time means he can build a relationship with them and they get to know him which has definitely contributed to his well-being. The app is really useful so even if we can not get to see him we can get daily feedback.
Reply from Gabriella Sneider, admin at Fuchsia Homecare IpswichThank you for your wonderful review Gail. We will continue to go above and beyond to make our customers happy.
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Review from Steven P (Client) published on 18 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can only agree with other reviews that have been left. Having this level of care and attention is no less than a joy. They've been with me for approximately 12 months, and I've had nothing but positive things to say about them. Whether it's been my main carer or someone coming 'round to cover, you
get to know them very quickly and they you. Top marks all 'round.
Reply from Gabriella Sneider, admin at Fuchsia Homecare IpswichThank you so much for your kind words and for taking the time to write a review.
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Review from P H (Client) published on 29 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My overall experience of my care is very positive. I am pleased with my general care, they leave me clean and comfortable, and they will do anything they're able to of what I ask of them. I look forward to their visits to have a chat and interaction with them. They all seem to be cheery and bright and
treat me with respect.
Reply from Gabriella Sneider, admin at Fuchsia Homecare IpswichThank you so much for taking time out of your day to write a review!
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Review from D S (Son of Client) published on 29 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff members are polite and respectful and take very good care, treating client with dignity and are gentleness.
Reply from Gabriella Sneider, admin at Fuchsia Homecare IpswichThank you so much for sharing your positive experience with Fuchsia Homecare!
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Review from A F (Client) published on 24 December 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good.
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Review from O M (Client) published on 30 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am grateful to receive care in my own home. The carers vary but I get on with them well and look forward to their visits.
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Review from Carole D (Client) published on 30 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would recommend this care provider to friends as it is very satisfactory and meets all my needs.
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Review from Jane C (Daughter of Client) published on 13 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care is exceptional, nothing is too much trouble for all the carers who have looked after my mother. They are so kind and helpful, and my mother enjoys their company. All the carers have made this difficult time so much more pleasant for her. Thank you. The carers have made my mother feel safe and
secure, clean and respected.
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Review from Kevin T (Wife of Client) assisted by family/friend published on 11 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The client has complex needs. The carers are well trained and supportive. The office staff are helpful and polite.
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Review from T L (Client) assisted by family/friend published on 8 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have received personal care from Fuchia Homecare - morning and evening for three and a half years. Regular and experienced carers have shown compassion and understanding of my needs and requirements, as well as supervising newer staff. I am kept up to date on times of arrival and who to expect.
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Current Review Score: 9.8 (9.766)

Overview of Review Score

The Review Score of 9.8 (9.766) out of 10 for Fuchsia Homecare Ipswich is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.766 for Fuchsia Homecare Ipswich is calculated as follows: ( (109 Excellents x 5) + (31 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 141 Ratings = 4.766
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Fuchsia Homecare Ipswich is based on 25 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Nov 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (5)

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Meet the Team (8)

Mihaela

Mihaela Rosca

Job Title: Senior Director Joined: 2015

I founded Fuchsia Homecare in 2015 because I wanted to make a real difference in people’s lives - helping improve their quality of life and building meaningful connections along the way. With over 18 years of experience in the care industry, I’ve always been drawn to this sector because it’s constantly evolving, pushing me to learn and adapt to provide the best care possible.


I’m deeply passionate about supporting people and believe that everyone deserves the chance to live a healthy, active, and fulfilling life.


I’m incredibly proud of the dedicated team of compassionate care professionals we have here. They go above and beyond for our customers every day. My focus is always on creating a safe, supportive environment for our team and promoting a positive, uplifting workplace culture.


Outside of work, I enjoy spending time with my family and playing squash!

Clare

Clare Hanney

Job Title: Operations Manager Joined: 2023

I have over 26 years of experience working in health and social care services with children and adults, working in several different services including residential, supported living, day centres, outreach and domiciliary home care, supporting people with learning disabilities, autism, mental health and complex needs in various roles including the registered manager, area manager and operations manager.


For the latter part of my career, I have worked within leadership and management after working my way up and gaining health and social care qualifications along the way. I consider myself to be passionate about the care sector and have been inspired by the people that I have supported over the years, and working alongside resilient staff teams too.


I have a passion for making a difference and implementing person-centred care approaches. I have a strong work ethic, and my values ensure that everyone feels empowered, respected, has choice and inclusion and is at the centre of their care and support needs.


In my spare time, I enjoy spending time with my family, going to the theatre to watch musicals, and attending concerts.

Alina

Alina Tirna

Job Title: Registered Manager Joined: 2017

I have over 9 years of experience in the care industry. I enjoy my job because no two days are the same. The excitement of not knowing what could come my way is a thrill of the job. What draws me to working in health care is the opportunity to make a positive difference in people’s lives daily. This job allows me to use my skills and knowledge to help others navigate complex health challenges and improve their overall well-being.


Fuchsia Homecare provides a challenging and dynamic work environment that requires me to learn and grow, which I find deeply fulfilling.


I absolutely love working for Fuchsia Homecare, they genuinely care about the people who use their services and the staff who work hard to achieve great care and want the best experience for both.


Outside of work, I like to spend time with my friends, travelling and reading.

Elli

Elli Morton

Job Title: Office Manager Joined: 2023

I have been working in care for over 5 years. I am very passionate about helping others and trying to brighten their day. I want to make a positive difference whilst I can, and that’s what is important to me and why I work in care. In my spare time, I like to be around my family and my two cats. I like to watch football, and I also love animals and like to try to help them in any way I can.

Gabriela

Gabriela Gorga

Job Title: Care Coordinator Joined: 2020

I have over 7 years of experience in the care industry. Working in the care sector is an incredibly rewarding job, making a difference in someone’s quality of life, supporting them to remain living in their own home and being able to provide extra peace of mind for their family are the main reasons I work in care.


My priority is to provide the best customer service to our customers. Understanding their needs and treating them as unique individuals is extremely important to me personally and professionally.


Outside of work, I enjoy spending time with my family and friends. I have a passion for make-up, travelling and watching movies!

Joscelyn

Joscelyn Heath-Collins

Job Title: Care Supervisor Joined: 2024

I have over 5 years of experience in care. I chose to work in care because I enjoy engaging with customers, nurturing relationships, and being an integral part of a team committed to delivering the exceptional care that everyone deserves!


Outside of work, I enjoy writing, spending time with my animals and doing field ministry for the Jehovah's Witnesses.

Donna Deborah

Donna Deborah Rose

Job Title: Care Joined: 2025

I have around 11 years of experience in the care industry and love being part of such a supportive and friendly team here at Fuchsia Homecare.


I really enjoy creating person-centred care plans and visiting our customers to make sure they receive the best possible care.


Outside of work, I love looking after and riding my horses, walking my dogs, and spending time with my two children.

Alexandra

Alexandra Ionescu

Job Title: Finance Clerk Joined: 2019

I have been working for Fuchsia Homecare for over 5 years and have over 23 years of experience in finance. I enjoy working in finance because I like the challenging nature of the industry and how fast-paced it is. I find the process of analysing numbers and working with clients to be exciting, particularly the problem-solving aspect of the job. I enjoy rising to new challenges and resolving any queries that might arise.


Outside of work, I love listening to rock music and practising martial arts.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Fuchsia Homecare Ipswich to verify any information. View our terms and conditions. Fuchsia Homecare Ipswich has an Enhanced Service - more info.