Bluebird Care Andover & Stockbridge

It went well and I am satisfied that we covered things that I needed to discuss. The care is very good and the carers that come with service are very professional and provide good support.

The carers from Bluebird Care are absolutely excellent. They are great with Mum (who has Alzheimer's), kind and professional throughout. We initially had a few teething problems with the admin, communication and organisation of timings, hence the four-star rather than five-star review. However, Bluebird has always responded/resolved any questions/queries or changes/amendments quickly. I would highly recommend them to look after your family.

Excellent service of companionship making mum feel special with an extra visitor, Continuity which helps with mums needs, thank you.

Overall our experience with Bluebird has been very positive. It wasn't easy to convince my mother that she needed some help, but your service really made it possible for her to stay at home a little longer. From our perspective, Bluebird has always been very communicative and easy to contact, and flexible with care scheduling. Your carers have provided a reliable and kind service to my mother, who wasn't always an easy customer.

All very good.

With a special thank you to all the staff members for helping me so much and going above and beyond. All my other carers are also awesome I just didn't have them on my Rota for this period. Finally, a huge thank you to all the office staff for their professionalism and support. Thank you so much.

I will always be grateful for the efficient way that Bluebird got me through those two difficult weeks.

We were a little surprised to discover that for all of the four weeks she has been with us, we were charged the emergency respite rate, despite the carer only working at a respite level for three days; the remainder of the time she has been pottering about the house preparing light meals - no serious cooking - washing, tidying and washing up for my father.

I can highly recommend them.

Huge credit to the rest of the team too, the carers who visit less frequently but have to fit into a dynamic they are less regular or familiar with, and the support teams who are always attentive and professional when delivering their services too. Thank you all!

We are delighted with your service and professional care. The carer has been exceptional and we are very grateful to have her looking after my mother so well.

The care team were all friendly and kind. They were clean, respectful and supportive and I have no hesitation in recommending Bluebird. Thank you all.

Bluebird took the time to understand the specific needs of a client who was fiercely independent, quite challenging and who did not particularly see the value or importance of the care that she needed. Through the patience of the management team and the wonderful engagement and interpersonal skills of the care team, this client is now living a much more fulfilled and independent life without making challenging demands of her friends and neighbours. Without being patronising or officious, the Bluebird team was able to demonstrate that they were there to support independent living, not to take the right to decide away from the client or to prevent her from doing the things that she wanted to do when she wanted to do them. A difficult balance with someone requiring significant physical support, but Bluebird achieved it with gentle and caring efficiency. Highly recommended - thank you!

I am very pleased with Bluebird's Care. They have enabled me to stay in my own home and to enjoy family and village life. My live-in carer is wonderful, so caring and kind and she is also a good cook!

After a bit of a sticky start with my first two short-term carers, I have been wholly satisfied with my next three carers. They have shown professionalism and willingness to help at all times. The HQ and office staff have also been very good and helpful and have sorted out problems and difficulties quickly and efficiently.

Grateful thanks to all the Bluebird team.

So thank you all. You do an amazing job and I would highly recommend your service.

Bluebird provided great care to my husband during his last days. The care assistants were amazing, the office staff were very efficient and I was impressed with their service. Before we had Bluebird, I was my husband’s main carer, so when they came in, it really took the pressure off me. Their support was not just for my husband, but for me too. Thank you Bluebird Care.

Bluebird Care has served both my husband and me very well indeed. The carers give help with thoughtful kindness, courtesy and respect. Excellent sleep-in team with chats on many topics.

The office was always quick to let us know what was going on and we felt as though we were working in partnership, with my father's best interests at heart. A great feeling. Thank you to all of the team, and to one staff member who he still talks about (positively!) now.