Share The Care

They were absolutely useless, having zero common sense. The first time they came they moved my mum's walker to the other side of the room which she needed to steady herself to get to the commode. She then fell on the floor cutting herself on the commode. If it wasn't for my dad's carers alerting us to the fact that she was on the floor she would have lain there until morning, with a bad cut on her face. They also kept putting the heavy lid onto her commode which she could not lift, we ended up having to put a note up as they kept putting the phone and her tv controls on the other side of the room where she could not reach them, the control to the bed out of reach, they left the front door open. It was incredibly exasperating, we ended up doing most of the work ourselves in the end. We didn't even get a condolence off the carers or the agency when she died. I would not recommend them ever.