YOU-CAS Ltd

32 Talbot Avenue, Bournemouth BH3 7HZ
Review Us
Top 20 award
10 21 Reviews
  • YOU-CAS Ltd, Bournemouth
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Care Provided

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £19 – £33.50

We do not currently supply live in care

These prices are only a guideline, please contact YOU-CAS Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • YOU-CAS Limited

Person in charge

  • Debbie Emm (Registered Manager)
Are you the Owner/Manager of YOU-CAS Ltd? View your Advertising Options

YOU-CAS Ltd Reviews (21)

10

YOU-CAS Ltd has a Review Score of 10 (9.958) out of 10, based on 16 reviews in the last 2 years.
Over all time YOU-CAS Ltd has 21 reviews.

Overall Experience
  • 21
  • 0
  • 0
  • 0
  • 0
Date Published
  • 21
  • 3
  • 10
  • 16
  • 5
Reviewer Connection to YOU-CAS Ltd
  • 10
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from Tony and Caroline K (Client) published on 28 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband and I were finding it difficult to find weekend support to enable us to access the community and complete domestic tasks such as meal preparation and cleaning.
We were introduced to the Manager at You-Cas who has been extremely helpful. Although You-Cas is a new company she was able to
find us two support workers who are able to cover the hours that we require. We find the ladies are very willing and able to support us whatever we require. If we require more help, the Manager will do her best to accommodate us.
We would definitely recommend this care provider as a caring company.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 10.0 (9.958)

Overview of Review Score

The Review Score of 10 (9.958) out of 10 for YOU-CAS Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.958 for YOU-CAS Ltd is calculated as follows: ( (91 Excellents x 5) + (4 Goods x 4) ) ÷ 95 Ratings = 4.958
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for YOU-CAS Ltd is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Dec 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (3)

Meet the Team (0)

There are no team members posted.

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