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- In Home Care - Haslemere, Grayshott, Liphook & Bordon






In Home Care Ltd - Haslemere & Grayshott specialises in companionship, home help and personal care, taking a holistic and person-centred approach that helps people to remain in their own homes.
Professional care workers are carefully chosen for their compassion and empathy and are fully trained. Care workers appreciate the needs and expectations of clients and their families in order to provide a responsive and reliable service targeted at improving quality...
Care Provided by In Home Care - Haslemere, Grayshott, Liphook & Bordon
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £33 - £39
- Weekly Live-in Care Fees: £1,500 - £1,990
Contact In Home Care - Haslemere, Grayshott, Liphook & Bordon to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- In Home Care Ltd
- Private Owned
Person in charge
- Emma Oakes (Registered Manager)
In Home Care - Haslemere, Grayshott, Liphook & Bordon Reviews (51)
In Home Care - Haslemere, Grayshott, Liphook & Bordon has a Review Score of 9.7 (9.727) out of 10, based on 15 reviews in the last 2 years.
Over all time In Home Care - Haslemere, Grayshott, Liphook & Bordon has 51 reviews.
Overall the service is 1st rate. For me the restrictions on interaction with the "caregivers" is frustrating but understandable. The one English caregiver is worth 15 marks out of 10. The others who have tended me are all Sri Lankan so their command of English is not up to that of the English Lass.
Thank you so much for taking the time to share your feedback - we're really pleased to hear that you feel the overall service is first rate.
As I only have a carer for half an hour, if there is time left over, they are always happy to do any other small job to complete the time. The carers when possible are always on time and do a good job.
Thank you so much for taking the time to review our services. Your feedback is appreciated. I will be sure to share this with the whole team.
The carers are courteous, kind and efficient. They respect my husband's dignity. They are always on time, leave everything tidy and clean, and my husband enjoys their company.
Thank you for your response and feedback we will make sure the team receive this
I have also been impressed that there has been empathy and understanding for the carer's role.
My requirement was probably different to your usual client. I am trying to strengthening the muscle so that I can walk without a walking stick. There is only so much your carers can do, but they have helped.
I give 5 stars to all the staff at In Home care Haslemere, the staff in the Office address all issues efficiently. The carers really care and go above and beyond to look after my elderly friend. The carers are so gently and attentive. Would highly recommend them to look after your loved ones.
Thank you so much for taking the time to review our services. Your feedback is appreciated. I will be sure to share this with the whole team.
A very caring and professional service for my elderly parents, provided by all members of the team. The carers were kind, considerate and diligent, and we have appreciated the careful and prompt communications via the office on those occasions when my parents were having issues. This is an organised and well-run operation, with staff who seem happy in their work - and I am happy to recommend them.
Thank you so much for taking the time to review our services. Your feedback is appreciated. I will be sure to share this with the whole team
In home care have been looking after my father since November 24. They liaise very closely with me and my wife, and we both feel my father is looking very healthy and seems happy in himself after receiving their care and friendship.
Thank you so much for taking the time to review our services. Your feedback is appreciated. I will be sure to share this with the whole team.
Simply brilliant support to my elderly mother. Nothing seems too much trouble to organise and plan and changes to care provided from help with personal cleaning to doctors appointments and more. The team are very friendly and professional and considerate. Highly recommended!
Thank you so much for taking the time to review our services. Your feedback is appreciated. I will be sure to share this with the whole team.
They provide an excellent, flexible service which is sensitive to the service user's needs.
The carers are efficient, compassionate folk who genuinely have the interests of the client at heart.
The office staff are friendly and helpful.
Communication is excellent, which is very important to me as I live 150 miles away from my mother and can only visit every so often.
I have no hesitation in recommending them.
Thank you so much for taking the time to review our services. Your feedback is appreciated. I will be sure to share this with the whole team.
Excellent carers and wonderful support from the local office when needed. It has allowed us to be able to sleep securely in the knowledge that our family member was being well cared for, with unlimited patience and kindness.
Thank you so much for taking the time to review our services. Your feedback is appreciated. I will be sure to share this with the whole team.
My husband's carer was always cheerful and tried very hard to keep him occupied and interested in activities although he has advanced dementia. A very caring person.
Thank you so much for taking the time to review our services. Your feedback is appreciated. I will be sure to share this with the whole team.
Great carers - they really care and have the client's needs at the forefront, in addition, the admin/support team at the office are quick to respond and super flexible if changes need to be made. Early days for us so we are "tweaking" the care that is needed and the hours we want, working with the home care team is very easy - thank you.
Thank you so much for taking the time to review our services. Your feedback is appreciated. I will be sure to share this with the whole team.
The team and carers have been extremely efficient, polite, helpful and cheerful. They met all my needs after an accident. The carers are well trained and caring. I would have no hesitation in using them again.
From the initial assessment to changing requirements and general settling into new routines, I can't fault anyone at In Home Care. These processes are never easy for any party involved but I have every confidence in the professionals around my mum and most importantly she enjoys their visits and assistance.
Thank you so much for taking the time to review our services. I will ensure to share your kind words with the team. It's a pleasure supporting your mum.
Very nice and helpful carers. Talk to my husband and help him shower and dress him and they have a laugh with him. Office staff are very helpful.
Thank you so much for taking the time to review our services. I will ensure to share your kind words with the team. It's a pleasure supporting your husband.
My dad enjoys the visits from his two carers and appreciates their willingness to do a wide variety of caring jobs. He does not need help getting to bed or up in the morning but does need help preparing food and getting to appointments, going for a short walk etc. Thank you.
Thank you so much for taking the time to review our services. I will ensure to share your kind words with the team. It's a pleasure supporting your father.
An excellent service. The carers are kind and considerate of the needs of my 93-year-old mother and support her in being able to live in her own home which has always been her wish. She looks forward to the daily visits and is always very complimentary of the service she receives.
Thank you so much for taking the time to review our services. I will ensure to share your kind words with the team. It's a pleasure supporting you your mum.
We are delighted to have a regular carer who has established an excellent relationship with my wife. She is proactive with activities and sensitive to the challenges she is faced with. In Home Care has been responsive to my requests to vary timings and easy to communicate with.
Thank you so much for taking the time to review our services. I will ensure to share your kind words with the team. It's a pleasure supporting you and your wife.
In Home Care has provided outstanding support to my mother over the last five and a half years. The carers are punctual and professional as well as warm and thoughtful. They get a lot done without making her feel rushed and always manage to find a few minutes to chat with her. On the occasions when they have had concerns they have always communicated them to me without her feeling disempowered. Finally, the office team are always friendly, responsive and engaged. Overall, I cannot praise them highly enough.
Thank you so much for taking the time to review our services. I will ensure to share your kind words with the team. It's a pleasure supporting your mum.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 January 2023- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for In Home Care - Haslemere, Grayshott, Liphook & Bordon.
Awards / Recognitions (8)
- Recipient: In Home Care LtdDate: Friday 30 May 2025
- Recipient: In Home Care LtdDate: Friday 31 May 2024
- Recipient: In Home Care LtdDate: Wednesday 31 May 2023
Meet the Team (4)
Emma's extensive knowledge and experience in the care industry are invaluable assets that significantly enhance our services. With over ten years in the sector, she has developed a profound understanding of the various aspects of care, having held multiple roles at her local hospice, including care worker, senior carer, and registered manager. This diverse background has equipped her with the skills necessary to effectively support and deliver a wide array of care services to individuals in their own homes.
Emma's roles have not only enriched her expertise but have also allowed her to cultivate a deep understanding of the regulatory framework governing the care industry. This insight enables her to ensure that our services comply with the highest standards, ultimately benefiting both our clients and team members.
The skills and training Emma has acquired are highly transferable, allowing her to share her knowledge and enhance the capabilities of her team. Her commitment to upskilling her colleagues fosters a culture of continuous improvement and professional growth within the organisation. As a dedicated leader, Emma exemplifies the qualities of a role model, demonstrating unwavering dedication and commitment to her team. Her time investment and support empower them to excel in their roles, reinforcing the overall quality of care we provide.
Cilla has been working in the care sector for nearly ten years, during which time I have gained a wealth of experience across a variety of settings and built a strong foundation of knowledge and practical skills in adult health and social care.
My career began in a nursing home, where I provided care for individuals with late-stage dementia and those receiving end-of-life support. During my two years in this role, I completed my NVQ Level 2 in Health and Social Care, which gave me both the theoretical understanding and hands-on experience to support individuals with compassion and professionalism.
Following this, I spent four years working at Queen Alexandra Hospital on the elderly care ward. My responsibilities included supporting patients with a wide range of medical and personal care needs in a fast-paced environment. While at QA, I completed my Care Certificate, which further strengthened my understanding of best practices in care delivery and patient safety.
In October 2021, I joined In Home Care as a carer, a role I embraced with enthusiasm. I quickly built strong relationships with both clients and colleagues and was promoted to Senior Carer in 2022. In this role, I took on increased responsibilities, including mentoring new staff, supporting care plan development, and ensuring high-quality service delivery.
My dedication and leadership were recognised in December 2024 when I was promoted to Deputy Manager and again in August 2025 to Branch Manager. In this role, I support the Registered Manager in overseeing day-to-day operations, ensuring compliance, mentoring staff, and driving continuous improvement in care standards.
I am currently working towards my Level 5 Diploma in Leadership and Management for Health and Social Care. I also serve as the Infection Control Lead for my branch, taking responsibility for ensuring our practices meet the highest hygiene and safety standards. In addition, I have successfully completed the “Lead to Succeed” leadership development programme, further enhancing my managerial skills.
My commitment to high-quality, person-centred care, combined with my ongoing professional development and leadership experience, underpins my dedication to delivering safe, effective, and compassionate care in all aspects of my work.
Paul did not originate from a care background, being a carpenter by trade. He first experienced 'care' when he was a teenager, his grandmother moved into the family home, and his mother cared for her until her death. In later life his own mother developed Dementia, she was moved into various nursing homes by social services. Knowing what he knows now, his mother could of stayed in her own home. Paul enjoys cooking, music and visiting new countries. He describes himself as laid back with a good sense of humour.
Claire founded the company with Paul Reynolds in 2011. Paul and Claire were business partners prior to starting In Home Care. After experiencing inadequate care within her own family, Claire felt compelled to take a leap of faith and start a care company providing good quality care to people in their homes. Claire has two dogs, she loves spending time with her two grandsons and family; watching a good movie or going out for something special to eat. She describes herself as conscientious, committed and hardworking.
Frequently Asked Questions about In Home Care - Haslemere, Grayshott, Liphook & Bordon
How many Carers does In Home Care - Haslemere, Grayshott, Liphook & Bordon employ?
In Home Care - Haslemere, Grayshott, Liphook & Bordon employs 35 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact In Home Care - Haslemere, Grayshott, Liphook & Bordon to verify any information. View our terms and conditions. In Home Care - Haslemere, Grayshott, Liphook & Bordon has an Enhanced Service - more info.