SureCare (Coventry & South Warwickshire)

3 The Quadrant, Warwick Road, Coventry CV1 2DY
Review Us
37 Reviews
  • SureCare (Coventry & South Warwickshire), Coventry
Other Home Care Providers you may be interested in:
Member Logo
Home Care Providers belonging to High-End Health Care UK Ltd
High-End Health Care UK Ltd
8.0
Member Logo
Home Care Providers belonging to PBL Care Ltd
PBL Care Ltd
10
Missing logo
Empowering U Care (Walsall & Wolverhampton)
Show SureCare (Coventry & South Warwickshire) on the Map

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Good to Know

Group/Owner

Person in charge

  • Tervinder Bhangal (Director)
Are you the Owner/Manager of SureCare (Coventry & South Warwickshire)? View your Advertising Options

SureCare (Coventry & South Warwickshire) Reviews (37)

Over all time SureCare (Coventry & South Warwickshire) has 37 reviews.

Overall Experience
  • 31
  • 5
  • 1
  • 0
  • 0
Date Published
  • 37
  • 0
  • 0
  • 0
  • 37
Reviewer Connection to SureCare (Coventry & South Warwickshire)
  • 13
  • 12
  • 7
  • 4
  • 1
Total of 37, showing 21-37
Review from D C (Mother of Client) published on 23 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good and adaptable to our changing needs.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Elizabeth L (Daughter of Client) published on 19 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service is efficient and helpful. They were able to adapt the package of care to suit my parents. The carer was kind and understanding of emotional needs as well as the practical physical needs required.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Maureen C (Client) published on 2 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted with the care I am receiving and look forward to the carers coming each day.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Antoinette B (Client) published on 16 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the assistants very comforting at a low point in my life.
They were helpful and efficient, willing to take the trouble.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S H (Daughter of Client) published on 14 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been extremely happy with the care that the carer has given to Mum.
She is so caring and thoughtful.
Mum really enjoys her visits.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from E K (Father of Client) published on 14 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service is very good.
We are very happy.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J K (Daughter of Client) published on 7 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Reliable carers. My mum built up an excellent bond with her carer who was very compassionate and treated my mother with dignity, fun and humanity. When we found the carer who got on best with her, every effort was made to send her every day.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from H S (Client) published on 26 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My carer is very good and helpful.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J B (Daughter of Client) published on 19 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am confident that my mother is being very well looked after. All her carers are delightful and caring. Mum smiles broadly at them when they arrive. SureCare (Coventry & South Warwickshire) is well managed. They are flexible and highly organised.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Julie C (Mother of Client) published on 21 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have only been using the service for a couple of weeks so far. The support workers that we have met have been kind, caring and considerate to my daughter's needs.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Bernadette H (Mother of Client) published on 15 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good, reliable, good company, dependable.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from F H (Client) published on 28 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall service is good. Care workers are coming on time. If someone is not available, new workers cover those sessions so that the kids don't miss those hours. There is only one thing I would recommend for my child - if SureCare can provide more experienced workers for more severe needs, then they
can manage it well without bringing them back home before time ends. SureCare should apply for funding for kids so that they could explore more activities so kids don't get bored.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Joey M (Client) published on 13 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The team work hard to keep carers the same.
The team take time to match carers to the right people.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Katrina B (Mother of Client) published on 16 November 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
When I started with SureCare (Coventry & South Warwickshire), I had new carers and my son had to get used to the new carers. At first, it was not a very nice experience for me and my family welcoming them into my home, but I am used to them now. One of the carers is the best, she is really good for
my son and we are really pleased.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Patricia R (Mother of Client) published on 13 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very polite and friendly service. My child is very happy and feels comfortable with his carer. Carer is very confident with him and a good match. Would recommend service to everyone.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from C S (Mother of Client) published on 13 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy with the service I am receiving and found it very helpful to our family.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S B (Daughter of Client) published on 10 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very prompt response and flexible approach. We do like the consistency of the same carer, who is reliable, patient and friendly.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Oct 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SureCare (Coventry & South Warwickshire) to verify any information. View our terms and conditions. SureCare (Coventry & South Warwickshire) has an Basic Service - more info.