Nash Homecare

The assessment was thorough before the care started so the team could find out exactly what was needed.

Staff were always friendly and positive and we will miss their input.

I cannot praise and thank you enough for the care you provide for my mother, especially in these difficult times.

My mother sadly died in January but she had received many years of excellent care from the carers at Nash. She became very fond of her carers who always treated her with respect and maintained her dignity.

Once it was established what was needed, fine. However, some staff inexperienced and not helpful - no idea what's needed. They used the job as a filling in job while waiting for their next experience eg travelling or further education. One member of staff was exceptionally good.

I am happy with all the aspects of my care.

Very good service, always understanding and compassionate. Always punctual and very helpful, friendly and trustworthy.

From the beginning, I have found Nash Home Care to be organised and supportive. The care provided is good and the carers are able to provide the care I need whilst respecting my independence. I look forward to their visits.

Magic support keeping Dad happy at home. Each and every helper has been excellent.

Nash have provided excellent care and support to my mum following an osteoporotic fracture to her spine in April. Previously, she was completely independent and they have treated her with dignity and respect and encouraged her to do as much for herself as possible. Staff are always friendly and Mum looks forward to their visits. My sister and I are reassured that Mum is in safe hands.

I have been very impressed with the care and support given to my mother. The dedicated team always ensured the safeguarding of my mother and ensured that her care plan was adhered to.

I cannot recommend them highly enough and am exceedingly grateful.

Unfortunately, my father was unable to use your services for long due to his admission to hospital for a prolonged stay. However, I would like to thank you very much for the superb care shown during the time you helped him. The carers were helpful, kind and friendly and took time to talk to my father about things that mattered to him which is so important. The office team were also so helpful, kind and understanding. I have no hesitation in recommending Nash Homecare and hope that we will be able to use your services again in the future.

Always responsive, I think they are just brilliant and as a daughter, it’s taken a huge amount of worry away from me. I’d give them 6 stars if I could.

Wonderful service, friendly, caring, very pleased.

Nash Homecare have looked after my Mum for almost a year now on a daily basis and I can highly recommend them. She has dementia and the care provided has always been very understanding, kind and efficient. The backup and organisation in the office is excellent; any changes, queries or requests are always handled promptly and efficiently. No visits have ever failed to happen. As I live quite far away, it has been very reassuring to know that the care is reliable and that Mum is being so well looked after. The fact that the carers are not constantly changing is also very helpful, as she sees the same 2 or 3 people, which in her condition helps avoid unnecessary confusion.

The carers, most OK, not all. I found that the time I was given for AM visits was not kept to that time. Improvement has been made since I commented about it to the team. The person who did the rotas were at fault, not the carers. Perhaps poor managers.

Thank you all for helping me through a difficult time. It's been a long time and your lovely ladies have helped me to keep positive and cheerful, quite a gift at 7 am on a winters morning. No doubt I will be needing you again in the future.

I am extremely pleased with the service you provide. The carers are professional and helpful.

I love having someone to chat to every day, makes my day worth getting up for, she helps me to wash and dress, she makes sure I keep my dignity and then makes sure I have my meds and makes lovely food for me. I am so glad that Nash has sent me my little angel. I was so lonely and felt useless but now my world has changed greatly. My new carer has only just started but she is wonderful and I hope she stays as my carer. Well done. Thank you.