Nash Homecare

Nash House, 15 Sovereign Park, Cleveland Way, Hemel Hempstead HP2 7DA
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9.9 76 Reviews
  • Nash Homecare, Hemel Hempstead
Nash Homecare has more than 20 years' experience in delivering personalised home care to clients in Hemel Hempstead, Berkhamsted and Tring.

The company has links with Nash chemists and build strong relationships with local GP's, district nurses, physiotherapists, occupational therapists, hospital discharge teams and social workers. Their holistic approach to home care is designed to reflect on the health, social and emotional preferences of all clients.

Keeping clients happy and supporting their independence is their ultimate aim. Care staff can provide hourly calls throughout the day and night and appreciate that each client is different, tailoring care plans to their individual needs.

Care workers take the time to get to know clients and their personal support network which helps care staff to deliver a personalised service.
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Care Provided by Nash Homecare

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £36.85

On Assessment

These prices are only a guideline, please contact Nash Homecare to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Nash Homecare Ltd

Person in Charge

  • Chike Nwangwu (Managing Director)

Nash Homecare Reviews (76)

9.9

Nash Homecare has a Review Score of 9.9 (9.933) out of 10, based on 13 reviews in the last 2 years.
Over all time Nash Homecare has 76 reviews.

Overall Experience
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Date Published
  • 76
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  • 13
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Reviewer Connection to Nash Homecare
  • 30
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Total of 76, showing 1-20
Review from Mark T (Son of Client) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nash homecare have been providing for my parents' care needs at home for over six years and allowed them to live independently for as long as possible.
When my father passed away towards the end of 2024 they helped my mother adjust to her new situation and live independently once again. The family
always found the carers to be be very friendly, caring and professional. Both the care professionals and management team communicated very well and were able to make timely changes to the care package, as my parents' needs changed.
Sadly, the time has come for my mother to move into residential care, but my family has been very happy with the care and support that Nash provided over a number of years and do not hesitate in recommending their service to others.
Reply from Menar Haque, Deputy General Manager at Nash Homecare
Thank you so much for taking the time to share your family's experience with us. It has been a true privilege to support your parents over the years and to help them live independently at home for as…read more
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Review from C P (Daughter of Client) published on 24 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nash homecare have been attending my Mother over the last two-three years. I have found the carers to be be very friendly, caring and professional. During the last few weeks of her life the carers went above and beyond to keep my Mother comfortable and happy. They all formed a bond with her which l
am truly thankful for.
Reply from Menar Haque, Deputy General Manager at Nash Homecare
Thank you so much for your kind and heartfelt words. We are truly honoured to have been entrusted with the care of your dear Mother over the past few years. She was a wonderful lady, and it was a…read more
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Review from HILARY S (Client) published on 24 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've been a client for 6 years. i have a progressive condition and the care i need changes. In addition to the super carers, the openness of the management to accommodate these changes has made my life so much easier and enabled me to keep working. i have been so happy with my experience that Nash will
be looking after my mum from next week !
Reply from Menar Haque, Deputy General Manager at Nash Homecare
Thank you so much for your kind words and for trusting us with your care over the past six years. It means a great deal to hear that our team and management's flexibility have made a positive…read more
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Review from William T (Son of Client) published on 17 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using Nash for several months. So far, it has worked out very well.
Our mother has a principal carer, who is a 'carer' in the truest sense of the word. She does everything she can to make sure she retains a degree of independence while supporting her with tasks she is unable to do, including
personal care.
When the carer takes a break from service, Nash have always been quick to let us know the details of the person who is available to provide cover. In fact, Nash has been responsive in every possible way over the time they have been working with us.
Reply from Menar Haque, Deputy General Manager at Nash Homecare
Thank you so much for your kind words and for taking the time to share your experience with Nash. We are delighted to hear that our service has been working well for your mother and that her main…read more
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Review from Doreen A (Client) published on 10 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very pleased with the standard of care that I am getting from Nash Homecare. The carers are polite, caring, cheerful and very helpful. They always ensure that I have everything that I need before they leave.
Reply from Menar Haque, Deputy General Manager at Nash Homecare
Thank you for your kind words! We're delighted to hear that you're happy with the care you receive from Nash Homecare. Our team is dedicated to providing compassionate and attentive support, and it's…read more
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Review from John W (Client) published on 10 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been using Nash Homecare for a number of years now. I must say the carers are very good and friendly they come in on average twice a day to support me, cleaning and shopping when needed. I couldn't be happier with the service I receive.
Reply from Menar Haque, Deputy General Manager at Nash Homecare
Thank you so much for your kind words and for being a valued part of the Nash Homecare family for so many years. We're delighted to hear that our carers provide you with the support you need and that…read more
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Review from H J (Client) published on 7 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been receiving home care for over a year from Nash Homecare which has included weekly home help where I can no longer easily manage and daily care after surgery until I was confident to cope on my own.
I have regular carers as well as many different ones during the daily care and every carer
has been so professional but kind and understanding too. They have provided actual physical care as well as emotional support during very difficult times.
They are also very helpful in the office too when I needed to re-arrange dates etc.
Nothing is too much trouble for them and they have been invaluable to me. I will continue to be relying on their care for the foreseeable future and I would highly recommend this company for any kind of care and support that is needed.
Reply from Menar Haque, Deputy General Manager at Nash Homecare
Thank you so much for your kind words and for taking the time to share your experience with Nash Homecare. It truly means a lot to us to know that our team has been able to support you through both…read more
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Review from Angela P (Client) published on 1 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been having great care and support in the short time I have been a service user at Nash Homecare. As someone who is visually impaired and recently lost my husband who was my main carer for many years. It took me a lot to ask for help and the understanding of all who work at Nash Homecare has
been second to none. They help with both practical and emotional help and I would recommend the service that they provide to anyone needing support. Well done to all of you.
Reply from Menar Haque, Deputy General Manager at Nash Homecare
Thank you very much for your 5-star review. We are thrilled to hear that you are happy with the support being provided. We understand the difficulties you are going through and feel honoured to be…read more
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Review from Roy H (Client) published on 11 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using Nash Homecare for the care of my wife for over a year now, and I can only say how efficient the company is and how caring all of the staff are. I have no hesitation in recommending them most highly to whoever asks.
Reply from Menar Haque, Deputy General Manager at Nash Homecare
Thank you; we are very grateful for your amazing review. We strive to provide the best person-centred care possible and am pleased to hear that you feel we are an efficient company. We will always…read more
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Review from S H (Son of Client) published on 7 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is partially sited and Nash Homecare has been able to provide daily reassurance and confidence to her. They provide the same carer who helps out with items around the home that are difficult to do herself. It is good to know that you can rely on someone to turn up every day and ensure that
things are alright. Nash are easy to speak to and discuss the current care requirements and any updates that may be needed.
Reply from Menar Haque, Deputy General Manager at Nash Homecare
Thank you for your glowing 5 star review. We are very pleased to hear that our presence is giving mum reassurance and confidence. We always try our hardest to keep continuity of care so that mum…read more
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Review from Michael B (Son of Client) published on 15 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nash Homecare's staff, both carers and office staff, have done a great job looking after my now 94 year old mum. The care and communication was really good, so much so they managed to keep her in her own home as long as possible. Mum has now moved onto a care home. And misses seeing all the carers.
I would not hesitate to recommend them.
Reply from Menar Haque, Deputy General Manager at Nash Homecare
Thank you very much for a great review. It was an absolute pleasure and great honour for us to have assisted your mum in staying in her own home for as long as she did. We pride ourselves in…read more
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Review from Paul J (Son of Client) published on 14 November 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Only a few months in, but very happy with the whole service. All staff have been great, caring and friendly. My dad loves the company too. Nice to have the same group of carers each week, which means a lot to my parents.
Reply from Menar Haque, Deputy General Manager at Nash Homecare
Thank you for your kind words. We are pleased that you are happy with the service being provided. The carers also enjoy going in to see your parents, not to only provide care but offer companionship…read more
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Review from Dave G (Son of Client) published on 14 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been immensely impressed with Nash Homecare right from the moment Mum was discharged. They are always knowledgeable, efficient, organised and, crucially, very friendly. They got to know Mum swiftly and adapted to changes as she recovered. All our queries are responded to rapidly and, whether
its coming from the office or the carers themselves, they are reassuringly proactive when issues arise. We've felt that Mum was always cared for as an individual, not just as 'another client'.
Reply from Menar Haque, Deputy General Manager at Nash Homecare
Thank you very much for your five star review, we are very grateful. It is always lovely to hear that service users and their families are happy with the way we work and support service users to get…read more
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Review from M H (Son of Client) published on 1 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has used the services of Nash for eighteen months, and the care and all interactions with the office have been outstanding. We have no hesitation in recommending Nash. If you have understandable worries or concerns before making this step, rest assured that Nash will make the whole experience a
caring one. There are many good providers out there, but our experience is that there surely cannot be better. Thanks to all at Nash for your hard work and dedication.
Reply from Menar Haque, Deputy General Manager at Nash Homecare
We appreciate your kind words very much. Looking for care with the right company can be a daunting experience, especially if you are doing it for the first time. From our first conversation on the…read more
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Review from Yvonne A (Client) published on 24 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not fault any aspect. The quality of care is always carried out in a compassionate, friendly and professional manner by all members of staff whether in the office or as carers.
Reply from Menar Haque, Deputy General Manager at Nash Homecare
Thank you very much for your 5 star review. We have a commitment to excellence and we are pleased to hear that you feel this is what we have provided. We appreciate you choosing Nash as a care…read more
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Review from Rachel C (Daughter of Client) published on 23 December 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Nash Homecare provided care for my late father. He always spoke highly of the care and assistance he was given by the carers who visited him and they provided a high standard of domestic cleaning. His flat would always look clean and tidy after their visit and his bedding would be changed. Dad usually
had the same carer who would make a weekly visit and over time they built up a good rapport and got to know each other well. It seemed nothing was too much trouble in the care and help that was given to Dad.
Reply from Menar Haque, Deputy General Manager at Nash Homecare
Thank you for your very kind review. We would like to again offer our sincerest condolences for the loss of your father. He was a very lovely man and will be missed very much. It is very lovely to…read more
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Review from Deborah C (Daughter of Client) published on 14 December 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Having a carer for my father, even though for only two mornings a week, it helps him get ready for his lunch at 12 noon!
I am available to help him some days more than others and he seems relieved that he has assistance with helping him shower!
This gives him a sense of relief and freshens him up
when he mixes with the other residents for meals!
Although there are different members of staff who care for him, he comments on how well they assist him!
In the future, I think it will be necessary to have carers visit him on a more regular basis!
Meanwhile many thanks for your help so far!
Reply from Menar Haque, Deputy General Manager at Nash Homecare
Thank you very much for your lovely review. It is great to hear that Dad enjoys the company of the carers and that we are able to assist him with his personal care and well-being. It is our pleasure…read more
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Review from Marie W (Daughter of Client) published on 22 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents, who both have Dementia have been receiving care from Nash Homecare for a couple of months now. The whole process was very smooth from the assessment to the care being put in place via Adult Care Services. The team explained in detail how the care plan works and we are kept up to date if
they feel if anything needs changing. My parents say that all the carers are so lovely and nothing is too much trouble for them. This care has changed our lives, we now know that they are taking the correct medication each day, which has been a real worry for us in the past. We can't thank the Nash team enough and would highly recommend them.
Reply from Rachel Gardner, Care Manager at Nash Homecare
Thank you so much for your very kind words. We are very pleased that we have been able to offer your mum and dad the care package they needed to stay living independently at home together and that our…read more
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Review from Jan W (Daughter of Client) published on 22 November 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
I've been happy with the level of care given to my mum over the past year.
The carers and team are always very helpful and respectful towards mum and the family and we feel we are in very good hands.
Reply from Rachel Gardner, Care Manager at Nash Homecare
It's very uplifting to read that mum, you and your family feel you're in very good hands as this is something we endeavour. We embed in all our team from induction our values and to treat every client…read more
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Review from C R (Daughter of Client) published on 22 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy with the care that my mother receives. All the carers have been lovely, and my mum looks forward to them coming. I called the office to increase the hours of care and as usual, the staff were friendly and helpful in arranging this. I would not hesitate in recommending Nash Care services.
Reply from Rachel Gardner, Care Manager at Nash Homecare
We thank you for taking the time to leave us this review. It is so pleasing to read that you are happy with the care that mum receives, and that mum looks forward to seeing her carers. Here at Nash…read more
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Current Review Score: 9.9 (9.933)

Overview of Review Score

The Review Score of 9.9 (9.933) out of 10 for Nash Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.933 for Nash Homecare is calculated as follows: ( (70 Excellents x 5) + (5 Goods x 4) ) ÷ 75 Ratings = 4.933
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Nash Homecare is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Aug 2021

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (3)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Nash Homecare

What Type of Services does Nash Homecare offer?

Nash Homecare offers Home Care.

How many Carers does Nash Homecare employ?

Nash Homecare employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Nash Homecare to verify any information. View our terms and conditions. Nash Homecare has an Enhanced Service - more info.