Bridgewater Home Care (Bolton)

Peel House, 2 Chorley Old Road, Bolton BL1 3AA
Review Us
9.4 21 Reviews
  • Bridgewater Home Care (Bolton), Bolton
Bridgewater Home Care understands that finding trustworthy and reliable domiciliary care in Bolton can be extremely overwhelming. It can be extremely difficult to find credible, reliable, and trustworthy care where you can feel relaxed and confident with the service.

However, at Bridgewater Home Care their ethos is built on achieving the highest standards at all times, starting with the individual. They get to know each client and their family on a one-to-one basis to understand their personality, hobbies and preferences which enables them to provide care and support that is completely suited to the client’s needs and requirements.

They are a part of Bridgewater Home Care a leading provider of non-medical, relationship focussed, care at home for vulnerable adults and pride themselves in the exceptional quality of their care and their highly skilled team.

Their services include:   

• Companionship   
• Home help & housekeeping
• Personal care
• Medication assistance
• Specialist care
• Alzheimer’s and dementia care
• Respite care
• Live-in care
• …and much more!

At Bridgewater Home Care in Bolton they have a dedicated team of professionals to support and guide you through your journey who are highly trained, experienced and available 24 hours a day. They ‘go above and beyond’ so you can feel confident that your loved one is in excellent hands.

The goal of Bridgewater Home Care is to provide an exceptional service built on brand values of quality, reliability, trust and exceeding expectations. The team in Bolton provides a service that gives families the peace of mind that their loved ones are in safe hands and receive the care they so rightly deserve.

Care Provided by Bridgewater Home Care (Bolton)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £27.50 – £36
  • Weekly Live-in Care Fees: £800 – £1000

Price is dependant on service provided

These prices are only a guideline, please contact Bridgewater Home Care (Bolton) to find out the exact price for your requirements.

Contact Bridgewater Home Care (Bolton) to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Bridgewater Home Care (Bolton) to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Diane Elebert-Morgan (Managing Director)

Bridgewater Home Care (Bolton) Reviews (21)

9.4

Bridgewater Home Care (Bolton) has a Review Score of 9.4 (9.392) out of 10, based on 8 reviews in the last 2 years.
Over all time Bridgewater Home Care (Bolton) has 21 reviews.

Overall Experience
  • 20
  • 0
  • 1
  • 0
  • 0
Date Published
  • 21
  • 3
  • 8
  • 8
  • 13
Reviewer Connection to Bridgewater Home Care (Bolton)
  • 8
  • 6
  • 3
  • 1
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from A G (Client) published on 7 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would have no hesitation in recommending this company. All the ladies who visit me are very professional, whilst being friendly and caring at the same time. I feel so safe in their hands.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.4 (9.392)

Overview of Review Score

The Review Score of 9.4 (9.392) out of 10 for Bridgewater Home Care (Bolton) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.792 for Bridgewater Home Care (Bolton) is calculated as follows: ( (40 Excellents x 5) + (6 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 48 Ratings = 4.792
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Bridgewater Home Care (Bolton) is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 = 4.6
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (16)

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Meet the Team (5)

Diane

Diane Elebert-Morgan

Job Title: Managing Director Joined: 2010

As passionate people, we started our journey to establish a homecare business driven by our shared dedication to provide outstanding care to people in their own homes.


Witnessing first hand (with our Mum, Dad/Grandma, and Grandad) the challenges faced by families in finding reliable, personalised care for their loved ones, we agreed to create a solution that prioritises quality, reliability and trust.


Our care specialists are the heart and soul of our operation. Handpicked for their exceptional skills, unwavering dedication, and compassionate nature, our team is committed to providing the highest standard of care to every individual we serve. Trained extensively in best practices and equipped with a wealth of experience, our care specialists approach their work with empathy, professionalism, and a genuine desire to make a difference in the lives of others.


Whether it's assisting with daily tasks, providing emotional support, companionship or offering specialised care for basic medical needs, our specialists go above and beyond to ensure the comfort, safety, and well-being of our clients. With their expertise and commitment, they are the cornerstone of our mission to be the best in homecare.


Together, we will all strive to care for your loved one as we did for our own.


With love,
Diane, Andy & Liam

Kirsty

Kirsty Austin

Job Title: Registered Care Manager Joined: 2019

As registered manager I am responsible for the day-to-day running of a homecare or domiciliary care service. Also for ensuring that our service meets all legal and regulatory requirements, and that it provides quality care for our care recipients.


As a registered manager I am registered with the Care Quality Commission (CQC) in order to work in this role, and I have relevant qualifications, experience and training to do the job properly. I am also responsible for supervising staff and ensuring that they receive adequate training and ongoing support.


I have seen the difference that outstanding care can make to peoples lives and I am passionate to ensure that our carers go above and beyond.

Olivia

Olivia Crawford

Job Title: Marketing Manager Joined: 2020

I joined Bridgewater Home Care (and the care industry) in 2020 after a career in the accountancy world. It was a big change of direction for me, but I love working alongside the Bridgewater Family and helping to deliver a service that means so much to those in our local communities.

Sally

Sally Kelly

Job Title: Brand Compliance Manager Joined: 2012

Sally is our Brand Compliance Manager for the whole Bridgewater Home Care network.

Summer

Summer Mitchell

Job Title: Senior Care Specialist Joined: 2024

Summer is a dedicated and compassionate Senior Care Specialist at Bridgewater Home Care in Bolton. With a natural warmth and deep understanding of the needs of older adults, she brings comfort, companionship, and expert support to every client she works with. Known for her cheerful nature and unwavering commitment, Summer goes above and beyond to ensure each individual feels valued, respected, and cared for. Her positive energy and genuine love for her role make her a truly treasured member of the team.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bridgewater Home Care (Bolton) to verify any information. View our terms and conditions. Bridgewater Home Care (Bolton) has an Enhanced Service - more info.