Eidyn Care Edinburgh

Unit 4, 3 Quality Street, Edinburgh EH4 5BP
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9.7 38 Reviews
  • Eidyn Care Edinburgh, Edinburgh
Eidyn Care provides awarding winning care at home in Edinburgh so that you or your loved ones can live safely at home with dignity and respect.

Eidyn Care is a family run company, allowing them to deliver more personal and tailored care services to clients. They have a broad range of services including companionship, assistance with housework and shopping right through to specialist and palliative care.

Their passion, drive and motivation comes from their desire to offer care at home that allows you to live with dignity. They can help you to live in your own home comfortably, safely and with the peace of mind that you are cared for.

When is care at home right for you?

For most people, their first choice is to continue to live in the comfort and familiarity of their own home. However, you may have reached a stage where you are finding certain household tasks such as cooking, cleaning and laundry more challenging to do yourself. You may also feel that you could do with help regarding your personal care.

For some of Eidyn Care's clients, it's the comfort and companionship of having someone visit regularly that gives them the peace of mind and company they really desire. One of the great benefits of care at home is that the team can create the best care package for you. Whether you need help with day-to-day household tasks, would enjoy a hot cooked meal every day, assistance with your medication or personal care, they can support you in whatever manner you need.

If you have greater care needs including dementia, motor neurone disease or multiple sclerosis (MS) they can also provide you with a care package delivered by experienced, trained carers, many of who have worked as nurses, to allow you to live at home in dignity and comfort.

Their care at home services give your family peace of mind and security knowing that you are well looked after, safe and have company and friendship.

Care Provided by Eidyn Care Edinburgh

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £37

The cost of care will be dependant on the clients need. A free care assessment will be performed that will recommend the needs to meet your desired outcomes. Help with these costs by contacting social care direct.

These prices are only a guideline, please contact Eidyn Care Edinburgh to find out the exact price for your requirements.

Contact Eidyn Care Edinburgh to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
Explain these funding types

Contact Eidyn Care Edinburgh to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Rebecca McLennan (Clinical Director)
9.7

Eidyn Care Edinburgh has a Review Score of 9.7 (9.697) out of 10, based on 10 reviews in the last 2 years.
Over all time Eidyn Care Edinburgh has 38 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Eidyn Care Edinburgh
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Total of 38, showing 1-20
Review from Graeme H (Son of Client) published on 11 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Eidyn Care have been my father's carers for the last 6 months and we are extremely pleased with the level of care and service provided. Every member of staff goes out their way to provide a top class professional service at all times and in most instances deliver "over and above" expectations.
As well
as providing the necessary care elements, every carer has taken the time to get to know my father and he looks forward to their visits and social interactions
From a family viewpoint I'd like to say a big thank you for helping us step back a little bit and regain some personal time with full confidence that my father is in good hands.
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Review from E R (Daughter of Client) published on 27 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carers for my mother are all very friendly, caring and extremely helpful. This has been the case since my mother's care started over a year ago, thanks. My mother enjoys seeing the carers every day and always tells us that she likes them all.
Reply from caroline simpson, Registered Manager at Eidyn Care EdinburghThank you so much for your lovely review.

It truly means a great deal to us to hear that your mother is happy with the care and that she enjoys seeing the team each day. Our carers work incredibly hard to provide not just practical support, but genuine companionship and kindness, so your feedback is very much appreciated.

We're grateful for the trust you've placed in us over the past year and look forward to continuing to support your mum.
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Review from I J (Client) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have had Eidyn Care coming for over 7 years.
Very kind people -all the carers are really friendly and respectful
Ultra reliable -have never not turned up
Must have good training - same standard whoever does caring
Reply from caroline simpson, Registered Manager at Eidyn Care EdinburghThank you so much for your lovely review and for trusting us with your care for over 7 years - that truly means a great deal to us. We're delighted to hear how happy you are with the team's kindness, reliability, and consistency. I'll be sure to share your kind words with all of our carers, as it will really make their day.
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Review from Lance J (Son of Client) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sadly, my mother is now no longer cared for by Eidyn and double sadly as she only had them for part of 2025. while being cared for by a plethora of unfit organizations that infect home care in Edinburgh. therefore, i clearly state that Eidyn care is not only the gold standard but the only standard in
my experience. use them !!!!
Reply from caroline simpson, Registered Manager at Eidyn Care EdinburghThanks Lance for your review - we really appreciate your kind words. It was a pleasure caring for your mum, and we're so glad you felt happy with the support our team provided. We wish you both all the very best as she settles into her new home. The girls are looking forward to visiting her for a wee cuppa!
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Review from Jim S (Son of Client) published on 14 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The most caring and considerate people I have met in terms of level of care . Patient , kind , humorous , and always willing to go the extra mile . We could not have asked for more and are truly grateful .
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Review from Elaine H (Client) published on 9 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very good service and my carers are lovely she is very good at her job you can see and feel she wants to help and be there for you.All the other staff I have met are very nice and help full. This us all I can comment on as I have only been with this company a few month so do not know much more.
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Review from Sally S (Daughter of Client) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Eidyn Care provide a high level of care to both my parents. The carers are professional, caring and always willing to help, and the admin staff are always quick to reply and sort any requirements, even if it's last minute. Communication is also excellent. I would highly recommend this fantastic care
provider, and I don't know what we'd do without them.
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Review from Michael S (Husband of Client) published on 27 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has received care from Eidyn Care for over seven years. In all this time the quality and standard of care has been excellent and the staff providing the care have always maintained a highly professional, cheerful and literally caring service. We regard visits by carers as part of an ongoing
friendship where mutual interest in families, holidays, music and so on can be enjoyed. If asked we would not hesitate to highly recommend Eidyn Care.
Reply from Rebecca McLennan, Director at Eidyn Care EdinburghThank you for your lovely review, we all love coming to visit with you and are so glad that you enjoy your care visits so much.
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Review from Kerry R (Daughter of Client) published on 11 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carers and administrative staff are all fantastic, caring, professional, kind and knowledgeable. Eidyn were recommended to me and I would recommend them also. They have been an invaluable support over the last few years to my dad but also to me.
Reply from Rebecca McLennan, Registered Manager at Eidyn Care EdinburghThank you for your lovely review, it's a pleasure looking after your Dad and I'm so glad to hear we have been such a great support to you also as that is always our aim.
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Review from Sheila S (Sister of Client) published on 11 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service for my sister who has MS and is wheelchair-bound. Carer takes her out once a week, she looks forward to it so much as some weeks that's her only outing. Every week she tells me how much she's enjoyed herself.
Reply from Rebecca McLennan, Registered Manager at Eidyn Care EdinburghThank you for your lovely review, I can see what a lovely bond and fun times your sister and our staff have together, I'm so glad it is having such a positive impact on her life.
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Review from David A (Husband of Client) published on 30 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
In these difficult times, our Care Provider has carried out their duties in an exemplary fashion, making sure that all my wife's needs have been met. The dedicated team of carers are all very friendly, efficient, and genuinely interested in looking after their client and our family. I can confidently
recommend Eidyn Care to anyone requiring their services.
Reply from Rebecca McLennan, Registered Manager at Eidyn Care EdinburghThank you for your lovely review, we are so delighted that you feel that your wife and family are all looked after as we do enjoy taking care of everyone as a whole.
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Review from Jennifer W (Daughter of Client) published on 30 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We discovered Eidyn Care in August 2019, and simply haven’t looked back! They are the best care company that I know of. All the girls are extremely kind, caring, honest, helpful, and reliable. With the onset of Covid recently, the management team have been excellent. It has been very useful to receive
updates and know of the constant changes that were needed.
My Mum is very happy with all the girls and knows that she is extremely fortunate to have their assistance. We, as a family also feel very blessed, as it is enabling Mum to remain in her own home. Thank you Eidyn Care.
Reply from Rebecca McLennan, Registered Manager at Eidyn Care EdinburghThank you for your lovely review, we are so happy that you came to us and all the girls enjoy their visits with your Mum.
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Review from Diana M (Client) published on 30 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’m very happy to say that the standards of Eidyn Care have remained consistently high. The year has been particularly difficult under the circumstances of the COVID virus for the carers and all credit must go to them. They never faulted with the care and compassion.
Reply from Rebecca McLennan, Registered Manager at Eidyn Care EdinburghThank you for your lovely review, I'm glad you are still enjoying the care you deserve.
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Review from Sue S (Sister-in-law of Client) published on 20 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Eidyn Care has provided exceptional care for my sister-in-law, who lives alone and needs 24-hour care. The carers work together as a team to ensure her needs are met and to provide a range of stimulating activities. They have been able to adapt very quickly to her changing care needs, and the family
feel very much supported. For example, they have arranged care at short notice where family illness has meant extra cover was needed. Communication is excellent, and we know that we can easily contact them if needed. Their management of the Covid situation has been excellent with cover continuing throughout. I would not hesitate to recommend them.
Reply from Rebecca McLennan, Registered Manager at Eidyn Care EdinburghThank you for your lovely words; it means so much to us all. We are so honoured to be able to be with you throughout this difficult journey and help even in a small way to make the situation better.
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Review from Linda B (Wife of Client) published on 13 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I know when I'm out and about, my husband is well cared for. He enjoys being taken out by the carers for his hot chocolate. So far, we have met five carers, all bringing the same level of care. I come home to find lots of wee jobs done, carpets vacuumed, washing machine on, dishwasher emptied, and a
content husband.
Reply from Rebecca McLennan, Registered Manager at Eidyn Care EdinburghThank you for your lovely review; I know all the staff are enjoying spending time with you both, and it's lovely to hear what a difference their care is making.
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Review from Marion O (Daughter of Client) published on 17 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Eidyn Care provides us with a bespoke service and my dad’s care is definitely tailored to his needs. The girls have taken time to get to know him and are always happy to go that bit extra when required.
Reply from Rebecca McLennan, Registered Manager at Eidyn Care EdinburghThank you for your lovely comments, the girls all love visiting your Dad and he always has a smile and a chat ready for them.
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Review from Kirsten A (Daughter of Client) published on 17 May 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
During the Pandemic, it has been a lifeline for my mother to have carers from Eidyn Care. We live around 90 minutes away and supporting mum daily would be challenging, particularly as my husband is going through cancer treatment. On the occasions when we have met with carers, usually when delivering
meals for mum, we've both been extremely impressed by their care and professionalism.
My mother very much enjoys the company of the carers and the support they provide. It gives her a focus and also a 'raison d'etre.' It's encouraging to hear that they are supporting mum leaving her flat for short walks.
Our thanks to all at Eidyn Care.
Reply from Rebecca McLennan, Registered Manager at Eidyn Care EdinburghThank you for your lovely feedback, the staff all enjoy their visits to your Mum and getting her out into the sunshine (when the rain isn't lashing down) always makes the staff smile as it cheers your Mum so much.
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Review from Marissa (Daughter of Client) published on 17 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care for my dad. Staff, both office and carers, are great and they are always thinking of what would be best for my dad to enable him to stay happily in his house. Very proactive and solution-focused. I cannot recommend them highly enough! Thank you Eidyn Care.
Reply from Rebecca McLennan, Registered Manager at Eidyn Care EdinburghThank you for your lovely feedback, we are delighted to be able to look after your Dad and keeping him safe and well in his home is our top priority. He is a true gentleman and a pleasure to look after. We also appreciate how supportive and flexible you are when we have any concerns, thank you.
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Review from Eleanor S (Client) published on 17 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Eidyn Care has assisted with my wellbeing for many years now and I have never had a better service. Nothing is too much of a problem and I am looked after with care and compassion. I would have no hesitation in recommending Eidyn Care to anyone needing genuine help and support.
Reply from Rebecca McLennan, Registered Manager at Eidyn Care EdinburghThank you for your lovely comments, we all enjoy our visits to see you and love the singing, dancing and general daftness we have with you.
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Review from Claire M (Great-Niece of Client) published on 17 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Eidyn Care has provided exceptional care for my Great Aunt under exceedingly difficult circumstances over the past 12 months. The care staff go above and beyond and clients are treated with the utmost care and respect.
Reply from Rebecca McLennan, Registered Manager at Eidyn Care EdinburghThank you for your lovely review, we are delighted that we were able to provide such a dedicated service for your Great Aunt and I agree the staff always going that extra mile for her which is so lovely to see.
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Current Review Score: 9.7 (9.697)

Overview of Review Score

The Review Score of 9.7 (9.697) out of 10 for Eidyn Care Edinburgh is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.947 for Eidyn Care Edinburgh is calculated as follows: ( (54 Excellents x 5) + (3 Goods x 4) ) ÷ 57 Ratings = 4.947
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Eidyn Care Edinburgh is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 = 4.75
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 22 Nov 2023
How well do we support people's wellbeing?
Excellent (6)
How good is our leadership?
Very good (5)
How good is our staff team?
Excellent (6)
How good is our setting?
Not Assessed (0)
How well is care and support planned?
Excellent (6)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

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Awards / Recognitions (15)

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Meet the Team (2)

Rebecca

Rebecca McLennan

Job Title: Clinical Director Joined: 2016

Rebecca, our Clinical Director, started her career in the Financial Services sector, and following the birth of her first son, realised that her vocation was helping people and retrained as a Nurse in 2009. Rebecca specialised in Oncology during the last year of her training at the Western General Hospital, Edinburgh, and after qualifying with her degree in Nursing, she remained there. Working on a busy oncology ward has provided Rebecca with many years of practical experience in delivering care to people who are at their most vulnerable, giving her the skills and insight to realise that helping people to live with dignity and respect at the end of their life was something Rebecca was passionate about pursuing.


In 2011, following the birth of her second son, Rebecca changed direction and moved to work at St Columba’s Hospice, Edinburgh, enhancing her skills and experience. It was this experience that prompted Rebecca to form Eidyn Care, along with her husband Andrew, to enhance services already provided in the community, allowing more people to stay in their own homes when faced with life-limiting difficulties. Rebecca recognises the need for people to feel comfortable within their own home environment, reducing the pain, stress and anxiety for clients and their loved ones.

Andrew

Andrew McLennan

Job Title: Operations Manager Joined: 2016

Andrew has run his own successful business consultancy for many years, specialising in Information Technology (IT), managing large teams across the world and multi-million-pound budgets.


Andrew brings to Eidyn Care a vast amount of business knowledge ensuring we have the right systems and processes in place to support the delivery of quality care, allowing caregivers to have access to real-time information about their clients which means they can focus on their client and provide the best care for them.


As Operations Manager Andrew looks after the administration of the business, using technology to streamline the scheduling of the carers and manage payroll and invoices.

Frequently Asked Questions about Eidyn Care Edinburgh

How many Carers does Eidyn Care Edinburgh employ?

Eidyn Care Edinburgh employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Eidyn Care Edinburgh to verify any information. View our terms and conditions. Eidyn Care Edinburgh has an Enhanced Service - more info.