Apex Prime Care Hastings

35-37 Blackman Avenue, St Leonards-on-Sea TN38 9EA
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2 Reviews
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Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Medication Assistance (Oral)

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Hospital Discharge

Good to Know

Person in charge

  • Karen Faulkner (Manager)
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Apex Prime Care Hastings Reviews (2)

Over all time Apex Prime Care Hastings has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 0

Date Published

2
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2

Review from Anne H (Client) published on 28 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with everything.

Reply from Ben Patrick, Chief Operating Officer at Apex Prime Care Hastings

Dear Anne, Thank you for the great review we are very happy you are pleased with everything. I'll pass your comments on to the team. Have a lovely day. Apex.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Henry G (Son of Client) published on 13 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Apex initially cared for my elderly mother - now in a care home - and, latterly, my father and that care is ongoing. The care offered has been of the highest standard and there have been many times when the carers have gone the extra mile and much more when they have found either my father or mother
in difficulties and needing more help than usual. Mostly, the staff have been able to deal with those situations themselves but, where there was clearly a significant medical problem, they contacted the relevant support agency. The staff are professional, courteous, eminently competent and versatile in what they are prepared to do. That approach has been tested of late given the huge pressures placed on caring staff by Covid-19 but there has been no diminution of the service at all: it remains first class. My father not only relies on the service but positively looks forward to the twice-daily visits and regards the carers as ( very professional) friends. All very, very good.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Nov 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Apex Prime Care Hastings

What Type of Services does Apex Prime Care Hastings offer?

Apex Prime Care Hastings offers Home Care.

How many Carers does Apex Prime Care Hastings employ?

Apex Prime Care Hastings employs 60 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Apex Prime Care Hastings to verify any information. View our terms and conditions. Apex Prime Care Hastings has an Basic Service - more info.