SureCare North Leeds is an exceptional provider of home care with a CQC rating of 'good'.
SureCare are the experts when it comes to providing person-centred, high-quality care in the clients own home.
A range of services are available, including home services, respite and holiday care, and dementia and Alzheimer’s care.
Clients are encouraged to actively participate in the planning of care to ensure positive outcomes where the client is satisfied...
Care Provided by SureCare (North Leeds)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £32
We offer a bespoke and tailored approach to all care packages. Please call us to discuss your care requirements.
Contact SureCare (North Leeds) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- SureCare
- Private Owned
Person in charge
- Simina Rus (Branch Manager)
SureCare (North Leeds) Reviews (46)
SureCare (North Leeds) has a Review Score of 9.8 (9.764) out of 10, based on 14 reviews in the last 2 years.
Over all time SureCare (North Leeds) has 46 reviews.
Sure care is a very friendly approachable team .They respond efficiently when service users needs change and can adapt effectively.I find the team both friendly and polite. All the best to the team and I wish them well for the future on taking on new refferels.
Thank you for taking the time our to review our care service. Thank you for choosing SureCare North Leeds.
I am very happy with the excellent service received from SureCare (North Leeds). I have found the carers to be kind, patient and respectful which provides me with peace of mind as I know they will not hesitate to contact me if they have any concerns. They provide excellent support and always go above and beyond to ensure comfort and dignity for my brother and I am very thankful for all their help. I would not hesitate to recommend their services.
Dear Lisa, thank you for taking the time out to review our care service. We are delighted to know you have found our team kind, patient and respectful. We always strive to provide excellent support to our clients and we are glad this is reflected in your experience. Thank you for choosing SureCare North Leeds.
Thank you for everything.
Thank you for leaving us a review. We are delighted to know you find the carers patience as impressive. We strive to provide a quality driven care service at all times and we are happy to know this is being reflected in your experience. Thank you for choosing SureCare North Leeds.
I found Surecare to be a very good professional service provider with the staff being emphatic, helpful and friendly. I am happy with the care I receive. I would be happy to recommend them to family and friends.
Dear Consita, thank you for leaving us a review. We are delighted to know you would recommend us to friends and family. We always strive to provide a professional care service and I am delighted to know this has been reflected in your experience. Thank you for choosing SureCare North Leeds.
Excellent support and compassionate care provided at all times
Carers are always on time, dressed appropriately and respectfully, and always listen carefully to what the patients want and need. Their care, kindness, and professionalism are truly appreciated.
Highly recommended. Thank you for everything
Thank you so much for leaving us a review. We are delighted to hear about the kindness, patience and dedication you have experienced from our professional care team. We are also delighted to know our service has made a real positive difference to your life. We strive to provide quality driven care that reaches positive outcomes for our clients. Thank you for choosing SureCare North Leeds.
The care the girls have given my mother is amazing, she had trouble with other companies because of her Dementia. The girls that visit her have sympathy and understanding of her condition. They are also really polite to anyone that calls on her.
Hi Denise, thank you for taking the time out to review our care service. I am delighted to know the care your mother has received by our team is amazing. We deliver in house training to ensure our carers are equipped with the knowledge of skills to deal with a wide range of conditions including...
The people who come are really friendly and helpful and do a good job. They helped me dye my hair which helped me feel happy.
Dear Anisa, thank you for taking the time out to review our care service. We are delighted to know you find our service good and that it is delivered by helpful and friendly staff. We are passionate about delivering quality driven care to our customers. Thank you for choosing SureCare North Leeds.
They come on time and follow my routine and dont do things that make my health worse (im very vulnerable and it's easy to make me worse)
Also I have regular carers at regular times, when new carers come in they are trained and the admin staff are very kind to me
Dear Ruth, thank you for taking the time out to review our care service provided to you. I am delighted to know you have found our team kind, respectful and hard working. We strive to deliver a person centered care service to you and I thank you for choosing SureCare North Leeds.
during the last few years of my father's life. From the very beginning, their team treated him with such kindness, dignity, and genuine compassion that it brought enormous comfort to our whole family.
Every member of staff who came into our home was professional, patient, and truly caring. They took the time to get to know my father as a person, not just as someone receiving care, and that made all the difference. They were always attentive to his needs, making sure he was comfortable, safe, and-most importantly-treated with respect at all times.
Their attention to detail was exceptional, especially when it came to managing his medication and daily routines. We always felt reassured knowing that everything was being handled properly and that he was in safe, capable hands. That peace of mind is something that is impossible to put a price on.
I would wholeheartedly recommend SureCare to anyone looking for home care.
Dear Debbie, thank you for taking the time out to review our care service. I am delighted to hear how our team treated your father with such kindness, dignity and genuine compassion. Our team is made up of skilled professionals and I am glad this was reflected in your experience especially when it...
We engaged Surecare North Leeds around three months ago to help with the everyday needs of our elderly mother. They visit twice a day to help with dressing, washing, preparing breakfast and a drink and also administering medications. So far we've found the on site and office staff excellent to deal with. They are incredibly conscientious and kind to Mum and every changing need has been understood and implemented quickly. Would recommend.
Thank you for taking the time out to review our care service. I am delighted to hear you have found our office staff excellent to deal with and our carers incredibly conscientious and kind. We are passionate about delivering quality driven home care. Thank you for choosing SureCare North Leeds.
The employees of Surecare are professional and caring individuals , I have been a client of this company since September 2024 and nothing is too much , and everyone of the staff show compassion , I can only give them my thanks.
Thank you for reviewing our care service. We are passionate about delivering quality driven home care and we are delighted to know you are happy with your care team. Thank you for choosing SureCare North Leeds.
The care staff were really supportive when she took poorly and we had to have GP/ ambulance support they stayed and supported well over their required time to make sure my friend wasn't alone.
I would recommend the team to others.
Thank you for taking the time out to review our care service. I am delighted to know you would recommend us. We are passionate about delivering quality driven care to all of our clients. Thank you for choosing SureCare North Leeds.
They help with my breakfast , Lunch and my teatime meal. They remind me to take my medication.
They also help me do my shopping, cooking and cleaning etc. I am very very happy with their service. They give me day to day support so I will give 100 % 5star. The carers are good with their work. Their work is excellent and they show me care compassion and commitment. I recommend
SureCare.
Thank you for taking the time to review our care service. We are delighted to hear that you are receiving a quality driven service, something we are very passionate about delivering. Thank you for choosing SureCare Norrh Leeds.
Both Mum and I couldn't recommend SureCare more highly, they really do care, in every sense of the word.
Thank you for reviewing our care service. We are delighted to hear you have and continue to receive a quality-driven care service. Thank you for choosing SureCare North Leeds.
I have used the services of Sure Care (North Leeds) for 9 months. I was initially apprehensive about having someone assist me in showering and dressing afterwards. A 5 week stay in hospital had however removed any modesty that I may have had. I now look forward to my weekly visits which also include the removal, washing and replacement with another pair of compression stockings. This was the primary reason I needed help as I could not shower with the stockings on, and also the application of cream to my feet and lower legs is necessary. I had an interview at home to start with in which I was introduced to my principal carer and my needs were discussed. Since then their service in my opinion has been immaculate. I cannot praise them enough and would most happily recommend them.
Dear Steven, thank you for taking the time out to review our care service. We are delighted to know our care service is meeting your needs well and that you would most happily recommend us. Thank you for choosing SureCare North Leeds.
My father's care from the team was wonderful and highly professional. They took care of my father's drugs, recognising when there had been an error and sorted it. My father really enjoyed the company of all the carers for the 6 weeks he agreed to them. They beautifully filled the stopgap in supportive care after discharge. They also supported me. I highly recommend this company.
Thank you for taking the time out to review our care service. We are delighted to know our service met the needs of your father and it provided the support and help you needed at the time. It was our pleasure to provide you with our service and thank you for choosing SureCare North Leeds.
So polite and very thorough and detailed in their work with passion and care.
My mother's life has changed for the better, and massive improvement because of this team and what they do.
Thank you so much.
Dear Amrit, thank you for taking the time to leave us a review regarding our home care service. It is a pleasure to be able to deliver our bespoke care service to your mother. Thank you for choosing SureCare North Leeds.
The staff at SureCare are very understanding of my mother's needs and of her anxieties when they arise. The carers are compassionate and caring and demonstrate encouragement at times when there can be challenges. This has been achieved because the team have taken the time to listen to concerns, and together we have been able to overcome obstacles, all the while respecting Mum's feelings. They constantly reassure Mum that her dignity is respected. Communication is excellent and prompt. I would have no hesitation in recommending SureCare. Professional with a capital 'P'.
Dear Anna, thank you for taking the time out to leave us a review and for your kind words. I am delighted to hear that our care service is meeting your mother's care needs and that you have no hesitation in recommending SureCare North Leeds. Thank you for choosing SureCare North Leeds.
SureCare stepped in at very short notice to assist with post-operative care.
The manager went out of her way to accommodate my needs. She also spent time assessing my home situation and arranging my care with her most suitable care assistants. She introduced her staff personally.
One staff member attended to me for most of the time and continuity was established. Another carer assisted when my main carer was unavailable.
Both ladies were delightful and helpful. They were happy to undertake any and all tasks that I requested, and they performed them with vigour and thoroughness.
I would certainly recommend their services.
Dear Steve, thank you for taking the time out to review our care service. We are delighted to know you are happy with your care service, and we hope our service helped you in your recovery process. Our full team are so passionate about delivering person-centred care to our clients. Thank you for choosing SureCare North Leeds.
We strongly recommend SureCare to anyone requiring care for their loved ones.
Dear Malcolm, thank you for taking the time out to review our service. We are delighted to read how our service has helped to improve your mothers well being. We are extremely passionate about the care service we deliver and always strive to provide a person-centred service. Thank you for choosing SureCare (North Leeds).
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 April 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for SureCare (North Leeds).
Awards / Recognitions (5)
- Recipient: SureCare (North Leeds)Date: Thursday 31 Mar 2022
- Recipient: SureCare (North Leeds)Date: Friday 30 Apr 2021
- Recipient: SureCare (North Leeds)Date: Saturday 29 Jun 2019
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about SureCare (North Leeds)
How many Carers does SureCare (North Leeds) employ?
SureCare (North Leeds) employs 60 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SureCare (North Leeds) to verify any information. View our terms and conditions. SureCare (North Leeds) has an Enhanced Service - more info.