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SureCare (North Leeds)

Suite 4, Dunbar Business Centre, Sheepscar Court, Leeds, West Yorkshire LS7 2BB
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SureCare (North Leeds), Leeds
SureCare (North Leeds), Leeds
SureCare (North Leeds), Leeds

SureCare North Leeds is an exceptional provider of home care with a CQC rating of 'good'.

SureCare are the experts when it comes to providing person-centred, high-quality care in the clients own home.

A range of services are available, including home services, respite and holiday care, and dementia and Alzheimer’s care.

Clients are encouraged to actively participate in the planning of care to ensure positive outcomes where the client is satisfied...  

Care Provided by SureCare (North Leeds)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £32

We offer a bespoke and tailored approach to all care packages. Please call us to discuss your care requirements.

The price(s) shown are provided by the agency. Contact SureCare (North Leeds) for full pricing details and T&Cs.

Contact SureCare (North Leeds) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Simina Rus (Branch Manager)

SureCare (North Leeds) Reviews (46)

9.8

SureCare (North Leeds) has a Review Score of 9.8 (9.764) out of 10, based on 14 reviews in the last 2 years. Over all time SureCare (North Leeds) has 46 reviews.

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Showing 46 reviews matching selected criteria
Review from Michelle N (Client / Service User) published on 8 May 2018 Submitted via Website
Overall Experience

I have been treated like gold, I would highly recommend this service to anybody needing care. I get the same carer all the time and they go above and beyond to meet my care needs and make me happy. They are so flexible with times and I can change at very short notice. I have had another company before and they really let me down but with SureCare North Leeds nothing is too much trouble. The manager is always available to talk to me if I need him, he just drops everything and comes over to see me.

Reply from Karun Heer, at SureCare (North Leeds)

Dear Michelle, On behalf of our whole team at SureCare North Leeds we are delighted to hear you are happy with your care service provided by us. We will remain committed to delivering our bespoke service to you. Thank you for your kind words.

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Review from John G (Son of Client) published on 12 March 2018 Submitted via Postal Card
Overall Experience

My sister, who is my mother's carer was taken ill and stayed three days in hospital. Encouraging admission to A & E. I had just had a knee replacement two days earlier and was unable to go to my 92-year-old mother. No carers were available after spending 7 hours ringing around. I was given SureCare North Leeds phone number. I phoned about 5pm they inspected the premises and had someone for a sleepover by 7 pm. My mother was pleased with the carers provided. Received a good and relaxed service from the manager at SureCare.

Reply from Karun Heer, Manager at SureCare (North Leeds)

Dear John. Thank you for taking the time out to leave a review on our profile. We are delighted to hear our service helped you and your family in a time of need. We wish you and your family the very best for the future. Thank You for choosing SureCare North Leeds.

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Review from Richard N (Son of Client) published on 12 March 2018 Submitted via Postal Card
Overall Experience
SureCare provided overnight support and some daytime support to my 100-year-old mother who is physically frail.

I found the management at SureCare extremely impressive; efficient, thoughtful and responsive. The carers all dealt well with dealing with my mother, who has been independent until very recently, found having someone in the house for long periods quite stressful. SureCare took a great weight off my mind.

Reply from Karun Heer, Manager at SureCare (North Leeds)

Dear Richard. Thank you for your kind words. I am delighted to hear that our service was able to take a great weight off your mind, and most importantly our bespoke service helped to keep your Mother safe and well whilst living in her own home. On behalf of our whole team, we wish you and your family the very best for the future. Thank you for choosing SureCare North Leeds.

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Review from Arthur W (Wife of Client) published on 19 February 2018 Submitted via Postal Card
Overall Experience

Everything is superb, I have recommended the service to the people in my community. Communication is very important and it is excellent form the manager to the care staff. I feel very safe with the service. Overall, it has been superb. Our quality of life has improved dramatically as a result of using the service.

Reply from Karun, Manager at SureCare (North Leeds)

Thank You for your kind words. We are delighted to hear how much our service is helping you and we're so happy to hear that it has improved your quality of life. We are committed to delivering our bespoke service consistently at all times. Thank You for choosing SureCare North Leeds.

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Review from Roy J (Client / Service User) published on 7 February 2018 Submitted via Postal Card
Overall Experience

The carers are very good. I appreciate what they do for me as I can't do much for myself. Everybody is very helpful.

Reply from Karun, Manager at SureCare (North Leeds)

On behalf of the whole team at SureCare North Leeds thank you for your review. We are delighted to hear you are happy with our care service and we are committed to ensuring this continues. Thank You for choosing SureCare North Leeds

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Review from Lynn D (Daughter of Client) published on 7 February 2018 Submitted via Website
Overall Experience
I will be forever grateful to SureCare North Leeds for the excellent care they provided & the quick response when we needed them.
From the first night of care, I felt a great sense of relief that my parents were in safe hands.
The carers were very kind & highly experienced & my Dad was put at ease immediately. I wish I had known about Surecare a year ago as the care they provided far exceeded the previous agency.
The SureCare carers really do care about their clients.
I must also commend the manager who assessed what my parents needed & was very sensitive to their needs at all times. There was always feedback & daily communication between us which was very reassuring & a new experience for myself at a very stressful time. It allowed me to sleep at night & I felt supported.

Both my parents are in a care home now permanently but I will never forget what a godsend SureCare was at a time of need. I would highly recommend them.

Reply from Karun, Manager at SureCare (North Leeds)

Dear Lynn. It was our pleasure to provide our bespoke care service to you and your parents. We thank you for your kind words and we are delighted to have been able to help you. We wish you and your parents the very best. On Behalf of our whole team, Thank You for choosing SureCare North Leeds.

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Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 April 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for SureCare (North Leeds).

Awards / Recognitions (5)

  • Recipient: SureCare (North Leeds)Date: Thursday 31 Mar 2022
  • Recipient: SureCare (North Leeds)Date: Friday 30 Apr 2021
  • Recipient: SureCare (North Leeds)Date: Saturday 29 Jun 2019

Meet the Team (0)

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Frequently Asked Questions about SureCare (North Leeds)

How many Carers does SureCare (North Leeds) employ?

SureCare (North Leeds) employs 60 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SureCare (North Leeds) to verify any information. View our terms and conditions. SureCare (North Leeds) has an Enhanced Service - more info.