In Home Care - Chichester & Bognor

Your carers came just for a few days to cover end of life. The thing that impressed me most was that they were all kind and gentle in their care but also in their manner.

I cannot fault the professionalism, love and care all the ladies at In-Home provide for my mums daily care visits. Even the person in accounts is a pleasure to speak with! Friendly and supportive and only too happy to go the extra mile when needed. I know how much mum looks forward to your visits to assist her and is always singing your praises and I too am so reassured to know you are all there to help mum. Thank you.

Good continuity of carers. The office staff are very helpful and respond quickly to emails and calls. They are also very good at keeping me informed of any changes or concerns about mum's health and wellbeing.

I have had very good care and understanding of my problems from all the carers, who are all kind and ready to listen and help me work through any problems I have. I would highly recommend them for their care and support.

So far, during the months of June and July, In Home Care has looked after my partner with a very caring attitude; they are patient, treat him with great care and look after him to a very high standard. Obviously, he has favourites, which he won't name.

Well done.

We really appreciate the help and support we receive.

Very satisfied with the care of my father. Morning support is not always the same. Sometimes a shower sometimes not. Also, I do not have family access to your system to know if the visit is confirmed which would be helpful.

I feel that the on-call service would work better if there were staff assigned to each area, i.e. a team for Chichester and separate teams for the other areas. The staff covering the Chichester on-call, for example, would then know the Chichester clients, which would save me having to explain who I am, which branch I am associated with and which carers I am referring to each time I phone up.

We are very grateful for your help with looking after my mother, carers show great compassion and understanding of her needs. Thanks to your help I can spend some time with mum as a daughter rather than just her carer.

All your carers are most considerate and helpful. It would be very difficult for us to manage without them.

They just need to offer direct debit for invoice payment, but as the invoices are monthly, not too bad.

The ladies are always kind, helpful and punctual.

Kept very well informed. Friendly and helpful. A noticeably more attentive service than previous service providers.

We can't thank you all enough for the care, support, kindness, laughs and smiles that you all brought to our family when our Mum was receiving care from you, being a close family we thought we could do everything ourselves but once your company started helping us every visit that you made to our mum was a happy one, she looks forward to seeing you all, and you gave us as a family the help and support we needed. Your staff are helpful and friendly, professional, kind and caring, every member of your staff treated our Mum with the utmost care and professionalism and took the time to really get to know her and her needs as well as ours. You help us all right till the very end and we will always be forever grateful for that. Thank you all for everything.

When my husband was diagnosed with terminal cancer, the shock was immense. At first, he was able to care for his personal needs and was mobile, but there came a time when he was no longer able to do so, and we then had to ask for help. We contacted a hospice, who opened many doors and were able to help with his care. They were amazing and stabilised by him giving so much support. The next stage was to have the In Home Care Team continue my husband's care, this they are doing brilliantly. Each carer brings a smile and cheerful start to his day, they are exemplary, and nothing is too much trouble for them. Knowing he is in safe, caring hands relieves the pressure on me greatly. Thank you all so much.

The Registered Manager is particularly proud of the service she runs. Her staff want to be more than just carers. They always come in with a smile because they want their patients to have a really bright start to their day and last thing, a really comforting end to the evening. Unsurprisingly, when it comes to a loved one, it is a very difficult decision to make to have someone other than a family member care for our dear mum but we make no bones about it that we would have struggled without the care and compassion the In Home Care nurses were most able and willing to provide. It would be difficult to single out an individual for praise as all the In Home staff were wonderful; we could not have had better. Additionally, all of the staff we have interacted with have been incredibly kind, compassionate and professional. Importantly, mum loved them all. I would not hesitate for a second to recommend In Home Care to anyone. They have been a blessing. Thank you.

In Home Care - Chichester & Bognor have a great team of carers working for them. They have a fantastic manager. The carers that attend are always very professional and are always punctual with a smile on their faces. No request is never to small and In Home Care - Chichester & Bognor will always try their best to action any requests. As a client of In Home Care - Chichester & Bognor, I would highly recommend them.

I couldn't have wished for more caring, welcoming carers, so proficient. Good to get on with and buoyantly, such lovely carers.

Dad was put under palliative care through the hospice last year. He was living well independently, but in October, his condition declined and it was clear he needed care. The hospice handed us a booklet of care agencies and my sister made contact with some. In Home Care was the first to respond and after conversations with the manager, we felt this agency was right for the job. Our dad was reluctant to have just one visit per day at the start, but he soon came to rely on the In Home Care team for all his personal care and eventually had four visits per day. The team are professional but friendly and would have a laugh with Dad which he loved. They helped celebrate his birthday and gave him a Christmas gift. More importantly, they took control of medical matters, contacting the GP, pharmacy etc when needed and always communicated well with my sister and me, addressing concerns quickly if we had any. They have remained in contact since Dad died and have been so kind.