Ashridge Home Care Ltd

3 Lacemaker Court, London Road, Amersham HP7 0HS
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9.7 63 Reviews
  • Ashridge Home Care Ltd, Amersham
With over 30 years of experience, Ashridge Home Care is an independent, family owned company dedicated to providing compassionate, personalised care in the comfort of your own home. The team understand that arranging support can feel overwhelming, which is why they focus on delivering attentive, tailored services that give you peace of mind and confidence in the care you receive.

At the heart of what they do is a commitment to excellence. Caregivers are carefully chosen not just for their skills, but for their genuine passion for making a positive difference in people’s lives. Ashridge Home Care provides them with extensive training and continuous support, ensuring the highest standard of care for every client.

The fully managed service means they take care of everything—from coordinating medical appointments to conducting regular care reviews—allowing you to focus on what matters most. They also recognise the importance of providing a nurturing environment for carers, as they know their wellbeing is essential to delivering outstanding care.

They understand that choosing care is a big decision, especially for those who have lived independently. The team is here to guide you every step of the way, offering thoughtful advice and support to help you make the best choice for your needs.

At Ashridge Home Care, they’re not just providing care—they’re building trusted relationships that enrich lives.

They believe in creating care solutions that fit your lifestyle, rather than expecting you to adapt to theirs. With a combination of empathy, expertise, and practical wisdom, they aim to make the process of securing care as simple and stress-free as possible.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £36.65 – £38
  • Weekly Live-in Care Fees: £1690 – £1910

Our fees cover the cost of a fully managed service, the cost of the dedicated carer, the management of your care and a care manager who will make sure you are happy every step of the way.


For couples, a live-in carer is a fantastic option as we only make a small additional charge for the extra person needing care. If your relative lives alone, having a live-in carer is a viable option, as the costs compare favourably to that of a care home.


For some, all that’s needed is a friendly face and someone to come in to their home for a few hours to keep track of things, provide support with household tasks and appointments, manage medication and provide some company.
We know how important it is that your relative builds a strong bond with their carer, and we will provide a dedicated carer that they can get to know well.


It can be hard to make that first phone call to us, but there really is no obligation, and we are more than happy to talk through the different options with you so you can make an informed decision.


More fee information can be found on our website.

These prices are only a guideline, please contact Ashridge Home Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Ashridge Home Care

Person in charge

  • Julie Skelley (Head of Operations & Registered Manager)
Total of 63, showing 41-60
9.7

Ashridge Home Care Ltd has a Review Score of 9.7 (9.671) out of 10, based on 27 reviews in the last 2 years. Over all time Ashridge Home Care Ltd has 63 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Visited recently and met the carer for the first time in person, due to lockdown. I was greeted warmly at the door, the house was very clean, tidy and Dad's lunch was ready on the table, freshly prepared exactly as he likes it with home made bread. Dad is clearly being helped in an appropriate way for
his needs which are getting more, due to his age. The carer gets up during the night, every night, to make sure he's safe going to the toilet. She manages dealing with the GP, taking samples, collecting prescriptions and doing extra bits of shopping. She seems completely not phased by anything that she has had to do. Accompanies by taxi when needed, takes her time off to suit Dad's needs and timings and is very unobtrusive in his daily life but there when needed. Dealing with the office has been very easy, mostly done by email but phone calls are also answered promptly and efficiently. Arrangement for changeover of carers after Christmas was handled well, despite lockdown uncertainties. Communications are good.

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Overall Experience  Overall Experience 5.0 out of 5

My wife and I have arranged PA/companionship visits by Ashridge for an elderly neighbour, working closely with her son who lives abroad. At every point in the process - assessment of care needs, advice on options, drawing up the care plan, selecting the appropriate PA/companion, reviewing the implementation
of the plan - we have found Ashridge totally professional, caring and easy to work with. We find them totally reliable and we (and our friend's son) feel very reassured that we can rely on a care provider with such experience and expertise. In approaching her task, the Ashridge Companion has shown not only kindness and consideration but also considerable resilience and imagination in building a relationship with our friend and showing in what ways she can help her. Ashridge are very well networked into other support mechanisms and have been instrumental in getting our friend into a local Day Centre once a week and arranging a team of neighbours to provide transport. Highly recommended.

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Overall Experience  Overall Experience 5.0 out of 5

I have used Ashridge Home Care for almost a year - October 2019 - September 2020. They are very efficient and professional both in the office and with all the carers. I have mostly used one career who has been my rock but also one other and they are very caring and helpful. I used a carer via another
agency prior to October but they were rated as 'needing improvement' so I swopped to Ashridge and, fortunately the carer was already working for them. They always follow up any problems and their grasp of my needs are very good. They obviously have a very good IT system as everything is electronic and the invoices are always correct.
I have nothing but praise for them and hope they continue to be successful.

Reply from Sarah Harrison, Operations Manager at Ashridge Home Care Ltd

Thank you for taking the time to review us. It is an absolute pleasure to work with you.

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Overall Experience  Overall Experience 5.0 out of 5

She is a very caring, sympathetic person, a really lovely person always there when needed. Very supportive in every way. Does her job with dignity and quietness to an excellent standard.

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Overall Experience  Overall Experience 5.0 out of 5

My aunt had been diagnosed with dementia many months before Ashridge Home Care were involved. Her support had increased before she went into hospital for 3 weeks in January 2020. We were told that on discharge she would need 24-hour care. Over many months in conversation, Auntie often said 'if I am
very ill I want to stay in my own home'. Due to this, a conversation was had with the company that had provided weekly support for her, cleaning and shopping. Their recommendation was Ashridge Home Care which we went with and were very grateful to them for their quick response.
The support was set up almost straight away. There were very difficult times right from the beginning but these were managed. Due to my cousin and I, who have lasting power of attorney, living many miles away and Auntie having no family of her own, we were very dependent upon the Ashridge Home Care staff. The two main carers and particularly the one which did the most weeks were excellent in their support. Relief staff had difficulties especially because they were strangers to Auntie.

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Overall Experience  Overall Experience 5.0 out of 5

In the beginning the agency worked hard to find a carer who could form a good relationship with my aunt. After a couple of false starts, our current carer arrived and my aunt accepted her. She managed to survive and stay cheerful through some difficult times, lots of disturbed nights and the restrictions
of lockdown. She provided love and care and made my aunt's home, and my aunt, cleaner, safer and better organised. She and my aunt developed a very special bond.
When my aunt's carer had her well-earned breaks the agency made sure the relief carers had become familiar to my aunt before they took over, which eased the transition.
Eventually, a move into residential care became necessary, but I am so grateful that my aunt's regular carers wonderful care allowed her to stay in her own home for as long as possible. Many thanks to her and everyone at Ashridge Home Care.

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Overall Experience  Overall Experience 5.0 out of 5

I contacted Ashridge Home Care literally just before lockdown for COVID 19 as my very elderly parents had previously only had daily care for 3 hours a day. They were extremely professional and efficient and within 4 days we had a full-time carer move in.
She has been absolutely miraculous giving the
excellent and vital care they so desperately needed. I can’t recommend Ashridge more highly.

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Overall Experience  Overall Experience 5.0 out of 5

My mother's most recent Ashridge carer was outstanding in all respects. She was an extremely kind, highly competent carer whose dedication to my mother was exceptional in all respects. I am very happy knowing that their time together was so positive.

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Overall Experience  Overall Experience 5.0 out of 5

Ashridge has given my mum excellent care at all different stages of her illness from being bedridden to post-op; rehabilitating her so she was able to regain independence and confidence again in her own home.
Continuity, professionalism, compassion and empathy gave her a reason to get up in the morning.
Mum is 91-years-old, thank you Ashridge.

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Overall Experience  Overall Experience 5.0 out of 5

The agency listened carefully to my requirements and concerns. They acted in a timely and professional manner and were swift to source the required help.
They dealt with queries promptly and were always available when I made contact.
I felt fully supported and reassured by the agency and would highly
recommend them.

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Overall Experience  Overall Experience 5.0 out of 5

The agency is run by super people who are caring, thoughtful about needs, courteous and respectful. The two carers we have worked with are themselves delightful people who have made a huge difference to our father's life. Both are calm, warm, helpful people who do not patronise and have provided our
father with excellent care and company.

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Overall Experience  Overall Experience 5.0 out of 5

We have had an excellent experience with Ashridge Home Care so far. From initial contact right through to my father’s ongoing daily care, my brother and I are very impressed. We feel supported by the office and the carers are wonderful. My dad is looking so much better having spent three months in
a care home, where we feel he did not flourish. Now he is able to live in his own surroundings and be really nurtured and cared for. It is such a weight off of our shoulders to know that my dad is as happy as he can be, after having lost his wife and our mum last year.

Reply from Ashridge Home Care at Ashridge Home Care Ltd

Thank you for the feedback. It's a pleasure to be able to help your father remain at home with all the help he needs to do so.

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Overall Experience  Overall Experience 5.0 out of 5

After 20 years of struggling to find support and understanding for our son’s mental health situation and ours as parents, we have found it at Ashridge Home Care. I write as the mother of the service user of 48.
We have all had support in seeking NHS long term help sadly lacking despite 4 Section 3
detainments. There is a true understanding of the limited treatment offered by medication and a concerted effort to enrich the life of a sufferer.
The Live-in Carer proved valuable for our son and gave us respite for a year but sadly financially it was not possible to continue.
But our son now has a midday daily visit of 2 hrs from a Carer of his age with a similar sense of humour and intellectual competence.
It gives him stimulation and companionship in a safe environment and we appreciate the practical help given to our son in clearing debris from his room! He first met this man introduced by Ashridge when he went to the Psychiatric Unit and took our son out and we are all so grateful.

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Overall Experience  Overall Experience 5.0 out of 5

Ashridge responded to an emergency situation and were able to sort out a live-in carer within less than 24 hours. This really saved what was an extremely difficult and stressful situation.
Once the immediate emergency need was addressed, Ashridge were then able to do a full assessment and provided
a carer who is fully able to meet the needs of my mother who is a challenging Alzheimer’s sufferer. The carer is also looking after both my parents with amazing meals and general home help. I have also been impressed with the management in terms of organisation and support of the carer in situ.

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Overall Experience  Overall Experience 4.0 out of 5

Ashridge Home Care - Care is their biggest asset, they provided continuous support to the client and clients husband.


Help was needed straight away as the client's 80-year-old husband couldn’t cope, circumstances changed in a day.


Ashridge's experienced admin staff came to the rescue themselves

until a suitable carer was free, when there was they were constantly in touch to make sure that the care was as expected.

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Overall Experience  Overall Experience 5.0 out of 5

Delighted in every way. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Very efficient service. Any that assist me is first class.

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Overall Experience  Overall Experience 5.0 out of 5

We couldn't be more pleased with the overall care and service offered by Ashridge. The entire team are extremely efficient and caring and fully understand the requirements of my father and have the necessary skills to provide them.
All the carers have been very sympathetic and patient and formed a
real bond with my father.
I couldn't recommend them highly enough!

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Overall Experience  Overall Experience 5.0 out of 5

From initially speaking to this company about the possibility of them supplying a carer for my elderly partner I had total confidence that all would be well due to the professional approach and the way they listened to our requirements and acted on them. The carer they provided was incredibly good -
caring, professional and full of empathy - I could not recommend them highly enough.

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Overall Experience  Overall Experience 5.0 out of 5

I would like to thank you and the caregivers at Ashridge Home Care for the care and compassion you provided to my father. Ashridge Home Care caregivers were professional, knowledgeable and caring.
Just as important, they were kind and compassionate human beings that significantly helped his mental
outlook and provided friendship and companionship during a difficult period.
Thank you is not enough. I will recommend you and your staff to any and all that want or need to have someone take care of their loved ones.

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Current Review Score: 9.7 (9.671)

Overview of Review Score

The Review Score of 9.7 (9.671) out of 10 for Ashridge Home Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.671 for Ashridge Home Care Ltd is calculated as follows: ( (143 Excellents x 5) + (6 Goods x 4) + (1 Poors x 2) + (11 Very Poors x 1) ) ÷ 161 Ratings = 4.671

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Ashridge Home Care Ltd is based on 25 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Jul 2019

Overall
Good

  • Caring

    Outstanding
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

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Awards / Recognitions (25)

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Meet the Team (9)

Trudi

Trudi Scrivener

Job Title: Founder

Trudi has more than 30 years of experience in the care sector and set up Ashridge Home Care in 2017. She is a passionate believer that there is an alternative to going into a residential home and wants to enable everyone to remain in their own homes for as long as possible. Trudi has an energy commitment and a ‘never say no’ attitude reflected in several roles outside of AHC – she’s a board member of two Buckinghamshire-based charities – The Princes Centre in Princes Risborough and The Heart of Bucks charity.


Trudi has several industry awards to her name and was most recently named Outstanding Individual by the renowned Home Care Awards judges.

Agata

Agata Stepien

Job Title: Client Services Manager

Joined: 2020

Agata joined the Ashridge Home Care Team in February 2020 as Care Manager and has recently been promoted to Care Services Manager in 2023. She is responsible for making sure that our new clients have the best possible customer journey and that their care is tailored to suit their individual need. Her attention to details makes sure that we deliver the best possible standard of care.


Having studied clinical psychology at University in Poland Agata started her career as a carer and then worked in a nursing home before becoming assistant manager at a care home. She has a caring background through and through.

Catherine

Catherine Sadler

Job Title: Head of Operations & Registered Manager

Joined: 2022

Catherine is a highly experienced care professional having worked in the care sector since 2008. Her background as a Care Manager and more recently Regional Manager for a national care company gives her a solid foundation to lead the team at Ashridge Home Care. Catherine gains great job satisfaction from knowing that her work is making a huge difference to someone’s quality of life.


Working with a group of like-minded individuals is a real driver for her and she is committed to achieving high-quality standards. Her role as Head of Operations will give her oversight of both clients and carers, she enjoys the variety this brings to her day. Catherine will be taking over as the registered manager for the Care Quality Commission so she is responsible for ensuring all systems and procedures are compliant with the CQC.


Catherine is a keen runner, training for marathons and other races.

Emma

Emma Townsend

Job Title: Care Manager

Joined: 2021

Emma holds a key role at Head Office, as our Visiting Care Manager Emma manages the schedules of the visiting carers and makes sure our clients receive the best possible care.


Emma does a brilliant job at making sure the right person visits each client. Emma ensures there is consistency of care provided to our clients and works closely with the team to ensure all training courses are compliant and are on hand to support the carers in any queries and concerns they may have.

Chloe

Chloe Timberlake

Job Title: Care Coordinator & End of Life Champion

Joined: 2020

Chloe joined the Ashridge team full-time as our Care Administrator in the summer of 2020.


She studied health and social care and has always had an ambition to work in the care sector. Chloe’s role focuses on recruiting live-in and visiting carers. She is also responsible for ensuring that all new carers’ paperwork is compliant and their training is up to date.


But that’s not all, Chloe also has hands-on care experience working as a visiting carer for a few additional hours each week. She visits clients regularly in Amersham and Prestwood helping with dinner time and helping them with the bedtime routine. She is helping to rehabilitate one client after she’d had a stroke and as well as doing physio, they go on walks in the countryside together.


Chloe spends her spare time walking her Golden Retriever Dudley and loves a good book.

Susie

Susie Long

Job Title: Trainer

Joined: 2024

We are delighted to welcome Susie Long, who joined Ashridge as our new trainer. Susie brings extensive experience from the care sector, having worked for many years in various care settings both as a registered manager and as a trainer. She delivers high-quality training to all our staff, making sure that they meet our high standards.


We’re thrilled to have her on board and are confident that she will continue to deliver exceptional training to our staff.


Susie lives in Chesham with her husband and two children. We’re excited to have her as part of our team!

Debbie

Debbie Linstead

Job Title: Care Manager

Joined: 2022

Debbie joined Ashridge Home Care as a Care Manager to support Agata in her busy role. Debbie has over 6 years of experience as a live-in carer so has the perfect first-hand knowledge of what it means to be a carer. She has recently achieved a Level 3 Apprenticeship in Lead Adult Care and also completed a Level 2 Diploma in End of Life Care, both of which are an excellent foundation for her role as Care Manager.


Debbie lived in Greece for over 30 years where she taught English as a foreign language to school children. When she moved back to the UK, she retrained as a care worker. She mainly supported individuals living with dementia, which raised her own interest in the need for promoting dementia awareness. She is a Dementia Friend and shares the Ashridge vision that it is the little things that make the biggest difference. Debbie is always ready to go above and beyond to support our clients and their families.


Debbie was brought up in Beaconsfield and now lives in Amersham and knows the area well. She loves to spend her free time with her two children or visiting friends and enjoys walking, visiting places of interest and intends to do more travelling in the future.

Jane

Jane Bedson

Job Title: Live-in Carer

Jane is a kind-hearted live in carer at Ashridge Home Care , she lives with a lovely lady in Buckinghamshire who is in the later stages of dementia, making sure she is well cared for and happy. Each day is different, “every morning we get up and I have to see where we are for the day either on holiday or maybe back in hospital. But I start every day by working out where we are and go along with her story to ensure she stays calm and happy.” So life is varied but her overriding priority is that her client has an enjoyable time, be that doing her nails or hair, whilst also maintaining the important routines like regular medication and personal hygiene.

Abbi

Abbi Langan

Job Title: Community Partnership Manager

Joined: 2022

Abbi's role is all about community! She helps us to build stronger connections within the community where we work. She has over 20 years of experience in relationship management and is a great representative for Ashridge, fostering partnerships, enhancing community outreach, and driving impactful initiatives that benefit our local community.

Abbi is an animal fanatic with a home filled with dogs cats and horses. She looks after her vast family including three teenagers and relaxes with cooking and baking or a good book.

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