Ashridge Home Care Ltd

We were so pleased with the care provided. Ashridge Home Care assured me that they would do their best to find the “right” carer for my mother and I feel that they really did. The person chosen was extremely attentive to the needs of my mother and was just a lovely, kind person. Thank you.

Excellent care both from live-in carers who in the main, were exceptional. Am now having daycare carers who again are very good. As I have had a fair number of replacements (4 so far, 2 still to be done!) I have used three local care agencies and Ashridge Care is, without doubt, the most caring and exceptional group of ladies ever. They even put up with my neurotic fads with a smile and most importantly we have so many laughs!

We have been with Ashridge Home Care Ltd since February 2021 when they were first recommended to us for live-in care for our father, a dementia sufferer who passed away in October 2021. We have continued with live-in care for Mother who is an Alzheimer's sufferer since Father's passing. Ashridge seamlessly changed our carers to suit our mother's needs. We have been blessed with the carers we have had in place. Mum's carer now is exceptional and the support, love, and care we receive is beyond remarkable.

Following our unsatisfactory experience with another agency, Ashridge took over my son's live-in care at short notice. Their provision has been exemplary, with both live-in and respite carers "giving (my son) his life back", in his words. All the carers and support team clearly have the client's interests at heart and go the extra mile to ensure this.

Just before Christmas my 88-year-old husband who has vascular dementia suffered a crisis. We were woefully unprepared and realised hands-on help was needed. Ashridge Home Care assessed the situation and found us a live-in carer at very short notice. He was wonderful, a perfect match for my husband. Our carer was calm, experienced with dementia, patient, and very kind. He showed us how to cope with physical limitations and established a daily routine as well as advising about what practical aids we needed long-term. Most of all, he was a joyful, positive presence in our household. He treated my husband with respect, encouraging him to focus on what he can do, not what he has lost. He stayed with us for 8 weeks; in that time, my husband recovered remarkably well. Ultimately, they were doing gardening together and going for short walks. He left us in an excellent state and phoned 2 days later to see how we were coping. I highly recommend Ashridge Home Care. You will be in safe hands.

Ashridge Home Care have been providing home care for my relative over the past two years. In the past month, they have exceeded my expectations by suggesting increased support to help in a difficult and sensitive situation. The live-in carer they suggested on a trial basis was excellent and provided the necessary care for my relative. A satisfactory solution was reached for all. Ashridge Home Care have the best interest of their clients and I am so pleased that I have used their services.

Ashridge have previously helped out with stand-in care for my Mum who suffers from Parkinson's with Dementia. At the beginning of this month, she suffered a setback and was admitted to hospital whereupon it became clear that live-in care would be more suited along with an additional pair of hands when required. Thankfully the stay in hospital was only short, however, it meant that the care element was urgent. I spoke with their Operations Manager and in the space of 24 hours, we had a plan in place with all bases covered! Absolutely amazing. Thank you to all the team, you are all such a pleasure to work with. 5-stars all round.

The care I receive from my carer and Ashridge is more than satisfactory in every way! I also always receive lovely flowers, cards and gifts for birthdays, Christmas and Easter from the office - very thoughtful.

Visited recently and met the carer for the first time in person, due to lockdown. I was greeted warmly at the door, the house was very clean, tidy and Dad's lunch was ready on the table, freshly prepared exactly as he likes it with home made bread. Dad is clearly being helped in an appropriate way for his needs which are getting more, due to his age. The carer gets up during the night, every night, to make sure he's safe going to the toilet. She manages dealing with the GP, taking samples, collecting prescriptions and doing extra bits of shopping. She seems completely not phased by anything that she has had to do. Accompanies by taxi when needed, takes her time off to suit Dad's needs and timings and is very unobtrusive in his daily life but there when needed. Dealing with the office has been very easy, mostly done by email but phone calls are also answered promptly and efficiently. Arrangement for changeover of carers after Christmas was handled well, despite lockdown uncertainties. Communications are good.

My wife and I have arranged PA/companionship visits by Ashridge for an elderly neighbour, working closely with her son who lives abroad. At every point in the process - assessment of care needs, advice on options, drawing up the care plan, selecting the appropriate PA/companion, reviewing the implementation of the plan - we have found Ashridge totally professional, caring and easy to work with. We find them totally reliable and we (and our friend's son) feel very reassured that we can rely on a care provider with such experience and expertise. In approaching her task, the Ashridge Companion has shown not only kindness and consideration but also considerable resilience and imagination in building a relationship with our friend and showing in what ways she can help her. Ashridge are very well networked into other support mechanisms and have been instrumental in getting our friend into a local Day Centre once a week and arranging a team of neighbours to provide transport. Highly recommended.

I have nothing but praise for them and hope they continue to be successful.

She is a very caring, sympathetic person, a really lovely person always there when needed. Very supportive in every way. Does her job with dignity and quietness to an excellent standard.

The support was set up almost straight away. There were very difficult times right from the beginning but these were managed. Due to my cousin and I, who have lasting power of attorney, living many miles away and Auntie having no family of her own, we were very dependent upon the Ashridge Home Care staff. The two main carers and particularly the one which did the most weeks were excellent in their support. Relief staff had difficulties especially because they were strangers to Auntie.

Eventually, a move into residential care became necessary, but I am so grateful that my aunt's regular carers wonderful care allowed her to stay in her own home for as long as possible. Many thanks to her and everyone at Ashridge Home Care.

She has been absolutely miraculous giving the excellent and vital care they so desperately needed. I can’t recommend Ashridge more highly.

My mother's most recent Ashridge carer was outstanding in all respects. She was an extremely kind, highly competent carer whose dedication to my mother was exceptional in all respects. I am very happy knowing that their time together was so positive.

Mum is 91-years-old, thank you Ashridge.

I felt fully supported and reassured by the agency and would highly recommend them.

The agency is run by super people who are caring, thoughtful about needs, courteous and respectful. The two carers we have worked with are themselves delightful people who have made a huge difference to our father's life. Both are calm, warm, helpful people who do not patronise and have provided our father with excellent care and company.

We have had an excellent experience with Ashridge Home Care so far. From initial contact right through to my father’s ongoing daily care, my brother and I are very impressed. We feel supported by the office and the carers are wonderful. My dad is looking so much better having spent three months in a care home, where we feel he did not flourish. Now he is able to live in his own surroundings and be really nurtured and cared for. It is such a weight off of our shoulders to know that my dad is as happy as he can be, after having lost his wife and our mum last year.