Caremark Worcester & Malvern Hills

I cannot praise Caremark highly enough for the care provided to Mom. When she was discharged from hospital and became bedbound I was concerned about everything would work. From the initial assessment I was made aware of how Caremark would address Moms needs (including delirium and dementia). The level of care had been first class as has the level of communication. All the carers have demonstrated compassion and respect to Mom and I'm kept informed on not just her day to day welfare but also medication food and washing requirements. All of which is vital in enabling me to provide support for the team as they care for Mom. There are too many of the team to mention them all but Sharon has been amazing in developing a relationship whereby Mom has faith in the team and what needs to happen in keeping her safe and well. Also the staff in the office are helpful and informative at all times. Based on my experience I would always recommend Caremark. Thank you for everything you do for my Mom.

In the past, I have used the services of several care providers and without any hesitation I can say that Caremark Malvern and Worcester are by far the best providers. My carers are very kind and considerate which I appreciate very much. My needs are taken care of and I always feel comfortable and we'll cared for. One other important aspect for me is that I am always able to have a laugh with my carers which after all as they say is the best medicine! Thank you Caremark Team for all you do for me.

They also try to support other family members.

Mum was originally very unsure about having carers. She thought she'd feel that her home wasn't hers. Through the kindness of her care team, she now looks forward to their visits. The care is inconsistently excellent. They are kind and respectful and always looking to improve Mum's quality of life. Thank you!

Overall we are happy with the level of care provided.

I can't speak highly enough of Caremark. The level of professionalism and dedication they show is second to none. Not only do they show a very high level of care to my mum, both on a physical and emotional level, but they also provide a lot of support to me. When dealing with a sometimes stressful situation, I value this very highly. I would be lost without Caremark. Thank you team!

Caremark have been an incredible care company, truly a cut above the rest. Trust me, I have worked for dozens of care providers and I know quality when I see it. At one point we had another care company providing care for my nan and to put it politely they were terrible. Caremark always put my nan's needs first and whenever they might be slightly concerned about her health or she needs some shopping done, they will contact me immediately. The manager also keeps me up to date with any changes with regards to my nan. The communication, care, kindness and compassion showed to my nan has alleviated any worries I may have had about her being cared for. To have a philosophy of care written down on paper is one thing but to apply it practically every day is in my opinion quite amazing. I cannot praise them highly enough and believe that they deserve all of the recognition they deserve and more so. Thank you.

Thank you for supporting my mum at home. Without your care and kindness, Mum would not have stayed at home for as long as she did. It allowed us to celebrate Xmas with her before she had to enter residential care. The carers showed kindness and compassion reducing family concerns regarding daily care. Once again many thanks to you all.

I have found that the nurses from Caremark (Worcester & Malvern Hills) without exception have shown me such respect and kindness. They are understanding, pleasant and extremely patient.

We have been using this company for a few months now. We found them on the internet and phoned them about some help for mum when she needed a shower. They were happy to help and come in twice a week to help. They have built up a good relationship with mum and dad also likes it when the girls come.

We have recommended them to others before, and they have also started using Caremark recently.

We were looking for live in care for our mum who had fallen and had a hip operation. Caremark was brilliant and got us a carer who has been lovely with my mum. Mum has thoroughly enjoyed having her there. I felt thoroughly comforted knowing she was being taken care of so well.

I can really recommend this company after trying a few.

The girls in the office were fantastic setting up my mothers care, right from the initial call. They were reassuring and really helpful. They came out to see us the next day and got up and running really quickly.

My mother's health has deteriorated a little over the last few months and having Caremark visit my Mum helps me and puts peace in my mind when I am not around.

Thank you to the carers that visit, they do a great job.

Sometimes a traumatic event can change your life completely. My husband's death did just that, following a fall, which left me very dependent as he had been my carer. It made me realise that there are many kind, caring and helpful people about. I needed help with showering and was afraid of falling. Social Services recommended Caremark whose ladies have been so very helpful and let my daughter help which I much appreciated. I was apprehensive but need not have been. I am truly grateful.

She has been delighted with every helper - all friendly, competent, cheerful and reliable. This is so important for the dignity of someone, who until recently has been so independent.

You looked after my Mum so that my Dad could keep her with him at home. At first, it was just once a day in the morning. Then twice a day getting her ready for bed. It took two people as Mum couldn't stand and walk very well. Despite this, your staff assisted her walking as much as possible, also making sure she had her hair brushed and some makeup applied. This personal touch made it so much easier for my Dad to accept help. Unfortunately, Dad suffered a stroke and Mum had to go into a home for respite. If Dad improves we might once again ask you to come in and assist. Thank you.