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Petals Care Agency

Radiant House, 28-30 Fowler Road, Hainault, Ilford IG6 3UT
Petals Care Agency Logo
Petals Care Agency logo
Petals Care Agency, Ilford
Petals Care Agency, Ilford
Petals Care Agency, Ilford

Petals Care Agency provides quality care to support people in their own homes, promoting independence and helping them to remain in a familiar setting for longer. The compassionate team members are highly trained and experienced in providing home care. Staff, including those who are office-based, are carefully selected and receive ongoing training to ensure high standards are maintained throughout the service.

A range of care services are available, including short break...  

Care Provided by Petals Care Agency

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Prices

Please get in touch with our expert team, for an individualised price based on your care requirements

Contact Petals Care Agency to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Petals Care Agency
  • Private Owned

Person in charge

  • Minta Patel (Manager)

Petals Care Agency Reviews (49)

9.7

Petals Care Agency has a Review Score of 9.7 (9.730) out of 10, based on 11 reviews in the last 2 years. Over all time Petals Care Agency has 49 reviews.

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Showing 49 reviews matching selected criteria
Review from Angela P (Client / Service User) published on 24 July 2018 Submitted via Website
Overall Experience

I used the services of Petals Care Agency following a total hip replacement operation. The carers were very kind and helpful and were more than willing to assist me in any way possible. There is no doubt that Petals Care Agency was a vital component in aiding my recovery.

I would have no hesitation in recommending Petals Care Agency.

Reply from Minta Patel, at Petals Care Agency

Thank you very much, glad to be of help.

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Management
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Review from Kevin B (Son of Client) published on 6 March 2018 Submitted via Website
Overall Experience
Mum was in need of additional support after I returned to work.
The Petals Care Agency stepped in and it works brilliantly.

Instead of visiting mum every day, I am able to have a carer come in and make sure all is ok Many thanks.

Reply from Minta Patel, Manager at Petals Care Agency

Much appreciated, thank you.

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Review from Jane H (Daughter of Client) published on 6 March 2018 Submitted via Website
Overall Experience
Sadly my 91-year-old mother has deteriorated rapidly in the last 6 months but thanks to Petals, she has managed to at least retain some dignity in her old age.

She has had a few different carers since the New Year but she has found them all to be really supportive, friendly and attentive to her needs.

Reply from Minta Patel, Manager at Petals Care Agency

Thank you for your kind words.

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Review from Louise B (Daughter of Client) published on 7 February 2018 Submitted via Website
Overall Experience

The agency was very helpful supplying a swift response to my initial enquiry and detailed information of the services on offer and prices.

The carers were punctual, professional, caring and supportive.

I would have no hesitation in recommending Petals.

Reply from Minta Patel, Manager at Petals Care Agency

Thank you very much. It was our pleasure to provide care for your mother.

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Review from Danny H (Son of Client) published on 26 January 2018 Submitted via Website
Overall Experience

Very happy with the service and comfortable with the lady who cares for my dad. Having the same person come means you create trust and you feel comfortable with that person. The management are very supportive of this.

Reply from Minta Patel, Manager at Petals Care Agency

Thank you and we will ensure we continue to provide the same service.

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Review from Janet H (Client / Service User) published on 9 October 2017 Submitted via Website
Overall Experience

Very good care and attention to detail provided at short notice. The staff treated everyone with respect and dignity.

Reply from Minta Patel, Manager at Petals Care Agency

Thank you Janet, much appreciated.

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Review from Jacqueline F (Daughter of Client) published on 6 September 2017 Submitted via Website
Overall Experience

I used Petals Care Agency run by the manager who is very professional and treated both myself and my Mother with respect. She took on board all that was required for the care of my mother and tried to accommodate us with the correct carers which in total over a period of 3 months were 5. They were all lovely and helpful.

Reply from Minta Patel, Manager at Petals Care Agency

Thank you very much. I am glad we could provide care for your mother as and when you contacted us for various shifts each week. Our carers are very experienced and found it very easy to provide care for your mother who was very thankful.

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Review from Trupti P (Client / Service User) published on 5 September 2017 Submitted via Website
Overall Experience

Really happy with the professionalism of this agency. Matched a suitable carer to meet the needs of my cared for person. Efficient and approachable on all aspects of delivery.

Friendly and dedicated staff.

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Review from Linda M (Daughter of Client) published on 21 August 2017 Submitted via Website
Overall Experience
I have been very fortunate to find a very caring and compassionate care agency who provide care 4 times a day.

I am always kept informed of concerns or changes to my mother's health and care, so I am assured she is being well looked after.

Staff
Care / Support
Management
Treated with Dignity
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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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