Habitat Homecare is a trusted, award-winning provider of home care services across South Wales. From Swansea, Neath & Port Talbot to Llanelli, the care team are dedicated to delivering high-quality care and support with compassion and dignity.
Their mission is ‘Centred Around You’, whether that is your care or the well-being of staff, Habitat Homecare puts people first. Echoed by their vision to be the go-to care provider and employer...
Care Provided by Habitat Homecare
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £32.75
- 30 Minute Visiting Care Fees: from £19
Our care packages are based on your individual needs, which is why we offer 30mins, 45mins and hourly call durations. Our team will discuss your requirements in full and design your care & support around you. Call us today to discuss your needs and requirements.
Contact Habitat Homecare to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Owner
- Habitat Homecare
- Private Owned
Person in charge
- Roxy George (Care Manager)
Habitat Homecare Reviews (60)
Habitat Homecare has a Review Score of 9.9 (9.88) out of 10, based on 20 reviews in the last 2 years.
Over all time Habitat Homecare has 60 reviews.
My mother is more than happy with her 'friend' who comes and sits with her for two hours a week.
IT is great for my dad and myself to know that we can go out for these hours and know my mother is in safe hands.
Building trusting relationships and providing...
Thank you very much.
We're delighted to hear about your positive experience and the support Mel has provided. She is a very valued member of our team, and your comments truly reflect the care, dedication, and professionalism she brings to her role...
Very pleased with the service my mum receives from Habitat Home Care all staff are pleasant friendly, engage in conversation with my mum (who has Lewy Body Dementia) my mum is happy with staff to sit with her keeping her engaged and interested in topics she's interested in, both my sister and I welcome the break for a short time.
Reliable, consistent, professional.
Turn up when expected and help in appropriate way. Over the time I have used this service there haven't been any negative issues. If I have to change time of appointment always try to meet my needs..
Thank you for taking the time to share your feedback. We're delighted to hear that you've found our service reliable, consistent, and professional. It means a great deal to our team to know that you feel supported and treated with dignity at every visit.
We always aim to be flexible and...
We have received a fabulous care service from Habitat Homecase. Such friendly, conscientious and hard-working team. We are so pleased to be a part of the Habitat family. Keep up the good work!
I think they are very professional in their duties, together with their instructions of work and may I add their all happy in the work, which reflects very good services.
Thank you for your wonderful feedback. We're delighted to hear that our team's punctuality, professionalism, and positive attitude have made such a strong impression. It's important to us that our carers not only provide efficient support but also bring warmth and happiness to their work, and your...
On the days that a sitter comes to the house it means I can pick my grandsons up from school and take them for food without being on edge. This service is an enormous help and I really appreciate it.
Thank you for sharing such lovely feedback. We're so pleased to hear that your husband enjoys the company of his sitter and that her cheerful nature makes a positive difference. It's wonderful to know that our service gives you the peace of mind to spend quality time with your grandsons without...
Thank you to all carers who visit my mother.
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that the support provided by our team has helped your mother continue living comfortably at home. Our carers take great pride in offering compassionate and patient care, and your feedback...
All the team are brilliant as always. Excellent with Mam and Dad.
Thank you for your excellent feedback. We are delighted to hear you rate our team as "brilliant". Many thanks for taking the time to complete a review.
Very pleasant person, always willing to help, very helpful in explaining things that I didn't understand.
We appreciate you taking the time to provide us valuable feedback. We're delighted to hear that you found our service pleasant and helpful. Your satisfaction is our top priority, and we're always here to assist you with any questions you may have. Thank you for your kind words.
Since November 2024 I have to rely on Habitat Homecare. Who has provided an excellent and reliable service. The carers have been on time and has done my shopping and other household chores that I have asked them to do. As a disabled person I rely on a service such as this.
Thank you for sharing your positive experience with Habitat Homecare. We are delighted to hear that our carers have provided you with excellent and reliable service since November 2024, meeting your needs with punctuality and attentiveness. Your kind words reaffirm our commitment to delivering...
I am very pleased and happy with my husbands care. The staff are very efficient and friendly. All the staff are very respectful of my husbands needs. I have no problems or complaints and find the girls and office staff helpful at all times.
Very friendly. Very pleased at leaving my husband in safe and capable hands.
Very happy with all the sit ins. Thanks very much for your support.
We have a sitting service which is excellent. The sitter arrives on time, is respectful and caring. We're really happy with the service and the company that provides the care.
Thank you for taking the time to review our companionship / sitting service. We are delighted to receive your feedback and will pass on your kind words to the care staff involved in the support provided. Kind regards from the Habitat Homecare Team.
I find the service for my mother very helpful with trusted people trained in how to support elderly clients. Each relates differently but the core standard of care is kind, reliable and tailored to her needs and personality, her interests and history. Whilst they are here, the sitters keep Mum safe while I am away from home, supporting us best with compassion and humour in difficult times. The service has really helped Mum and I through the challenges we face as her health deteriorates.
Thank you so much for your heartfelt review. We are truly grateful for your kind words and are delighted to hear that our service has been helpful for your mother. Our team is dedicated to providing compassionate, reliable and personalised care and it is wonderful to know that this has made a...
Much appreciated and makes such a big difference to my mother who suffered a stroke in 2017.
Carers are always on time polite and courteous.
Special special thank you to two particular members of staff!
Most wonderful caring ladies.
Thank you from the bottom of my heart.
Thank you so much for your heartfelt review. We are truly grateful for your kind words and are delighted to hear that our care services have made a positive difference for your mother. Our team strives to provide the best possible care, and it is wonderful to know that our carers have been...
Myself and my wife are very happy with all the girls that came here and sit with my wife. They're all very friendly, polite and very helpful. Never had any problems whatsoever. My wife enjoys their company very much, especially as she's unable to go out at all at the moment. She loves chatting to the girls. Keep u the good work. Many thanks.
Really appreciate your feedback and taking the time to submit a postal review on the quality of the service at Habitat Homecare. I will be delighted to share your comments with the carers involved who support your wife. It is heartwarming to hear the care team make such a difference. Many thanks.
Very satisfied with the sitting service I get for my husband.
Thank you for taking the time to rate our sitting service. We are delighted to hear you are very satisfied with the support provided to your husband from the Habitat Homecare team.
The ladies who sat with Mum were all very friendly, helpful and caring. They enabled me to get a few hours of respite, much needed. Their understanding of dementia and Mum's needs were always met and I felt confident leaving her in their care. Sadly Mum is now in permanent care but I will always be grateful to Habitat Home Care for their services. Thank you everyone.
Thank you for providing such kind words regarding our companionship care staff. I am delighted to hear our team were able to provide much needed respite to you and your mum, with kindness and understanding. We wish your mum well and hope she has settled into her new surroundings.
Regulatory Rating
Care Inspectorate Wales (CIW) Rating
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest ReportNews (150)
- Posted: Wednesday 29 Apr 2026Shopping trips are always better with a little company! At Habitat Homecare, our companionship carers love supporting clients to get out and about—whether it’s browsing the shops, picking up essentials,...
- Posted: Wednesday 29 Apr 2026Sometimes it’s the little things that make the biggest difference! Our lovely client was all smiles after receiving her favourite treat – Smarties – from Vickie, her companionship carer. Moments...
- Posted: Wednesday 29 Apr 2026Sometimes it’s the little things that make the biggest difference! Our lovely client was all smiles after receiving her favourite treat – Smarties – from Vickie, her companionship carer. Moments...
Awards / Recognitions (4)
- Recipient: Habitat HomecareDate: Friday 30 May 2025
- Recipient: Habitat HomecareDate: Friday 31 May 2024
- Recipient: Habitat HomecareDate: Wednesday 31 May 2023
Meet the Team (7)
Lisa lives with their husband Rich and their two children in Swansea. A graduate of Swansea University with a degree in Genetics, Lisa worked in the Science & Research sector for over 17 years before setting up the business in 2015. She is also a Business Wales Mentor and a passionate member of the Gowerton Cricket Club.
Lisa is hugely driven to really make a difference in her local community and puts outcome-focused care and quality customer service at the front of the Habitat Homecare culture.
Roxy has worked in the care sector for many years in a range of settings from challenging behaviour, and mental health to most recently in domiciliary care. Roxy joined the Habitat Homecare Team as a Care Coordinator working her way up with increased responsibilities to her role as Care Manager.
Roxy has the Habitat Homecare motto 'Centred Around You' at her heart and works tirelessly to ensure both staff and clients' needs are cared for.
We are here to help support your needs and tailor your care accordingly.
Treating you with respect and dignity we put you at the centre of all that we do.
Gayle's journey with Habitat Homecare began in 2017 when she joined the care team as a community-based carer.
Now part of the senior team, Gayle's role is now client-focused dealing with reviews and ensuring our service is delivered to the highest standards.
Trish joined the Habitat Homecare team in 2021 as a care coordinator.
Within the senior team, Trish is responsible for our companionship service, staff supervision and spot check to ensure the service delivered is of the highest quality and staff are supported in their roles.
Nigel has been with the care team since 2020, originally as a community carer and now as our care coordinator ensuring all calls are covered.
Nigel is a fluent Welsh speaker and has a great rapture with both clients and staff.
Nicola heads our recruitment team, screening candidates and ensuring our staff have a great onboarding welcome to the Habitat Homecare team.
Frequently Asked Questions about Habitat Homecare
How many Carers does Habitat Homecare employ?
Habitat Homecare employs 70 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Habitat Homecare to verify any information. View our terms and conditions. Habitat Homecare has an Enhanced Service - more info.