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Their mission is ‘Centred Around You’, whether that is your care or the well-being of staff, Habitat Homecare puts people first. Echoed by their vision to be the go-to care provider and employer...
Habitat Homecare is a trusted, award-winning provider of home care services across South Wales. From Swansea, Neath & Port Talbot to Llanelli, the care team are dedicated to delivering high-quality care and support with compassion and dignity.
Their mission is ‘Centred Around You’, whether that is your care or the well-being of staff, Habitat Homecare puts people first. Echoed by their vision to be the go-to care provider and employer of choice in South Wales.
Whether you need personal care, companionship support, household assistance, support with shopping, respite care, dementia care, or home-from-hospital support, Habitat Homecare is here to help.
The office team is available 9am to 5pm, Monday to Friday with the on-call service for emergencies around the clock. Call today to arrange your personalised package of care and support!
Care Provided by Habitat Homecare
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Our care packages are based on your individual needs, which is why we offer 30mins, 45mins and hourly call durations. Our team will discuss your requirements in full and design your care & support around you. Call us today to discuss your needs and requirements.
The price(s) shown are provided by the agency. Contact Habitat Homecare for full pricing details and T&Cs.
Contact Habitat Homecare to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- Habitat Homecare
- Private Owned
Person in charge
- Roxy George (Care Manager)
Habitat Homecare Reviews (61)
Habitat Homecare has a Review Score of 9.9 (9.886) out of 10, based on 21 reviews in the last 2 years.
Over all time Habitat Homecare has 61 reviews.
I have no concerns with Habitat Homecare relating to calls whether it be change of carer or whenever a carer was running late. If I had to cancel a call it was no problem the matter was being dealt with a very professional attitude. Furthermore if a carer was running late I was called and explained...
I have no concerns with Habitat Homecare relating to calls whether it be change of carer or whenever a carer was running late. If I had to cancel a call it was no problem the matter was being dealt with a very professional attitude. Furthermore if a carer was running late I was called and explained the reason for the delay- very happy.
All staff from Habitat are amazing some of them, as I cannot mention any names, go over and beyond their duty to ensure my mother who is bedbound past 2 years has an enjoyable visit for the 2 hours. They have become her friendly and really looks forward to their visits. Thank you all for your...
All staff from Habitat are amazing some of them, as I cannot mention any names, go over and beyond their duty to ensure my mother who is bedbound past 2 years has an enjoyable visit for the 2 hours. They have become her friendly and really looks forward to their visits. Thank you all for your kindness and respect.
Thank you for your lovely review and kind words about our team. We are delighted to hear that your mother enjoys her visits and has built such positive relationships with our carers. Providing compassionate, dignified care is at the heart of what we do, and it is wonderful to know our team is...
Thank you for your lovely review and kind words about our team. We are delighted to hear that your mother enjoys her visits and has built such positive relationships with our carers. Providing compassionate, dignified care is at the heart of what we do, and it is wonderful to know our team is making a difference to her daily life.We will be sure to share your feedback with the team, who will greatly appreciate your comments.
My mother is more than happy with her 'friend' who comes and sits with her for two hours a week.
IT is great for my dad and myself to know that we can go out for these hours and know my mother is in safe hands.
My mother is more than happy with her 'friend' who comes and sits with her for two hours a week.
IT is great for my dad and myself to know that we can go out for these hours and know my mother is in safe hands.
Building trusting relationships and providing...
Thank you Karen for taking the time to share such a lovely review. We're really pleased to hear that your mother is happy with the companionship she receives and that it gives you and your Dad peace of mind knowing she is in safe, caring hands.Building trusting relationships and providing reassurance to families is very important to us, so it's wonderful to know this is making a positive difference for you all.
Thank you again for your kind words and for choosing Habitat Homecare. We truly appreciate your support.
Thank you very much.
Thank you very much.
We're delighted to hear about your positive experience and the support Mel has provided. She is a very valued member of our team, and your comments truly reflect the care, dedication, and professionalism she brings to her role...
Thank you so much for taking the time to leave such a kind review.We're delighted to hear about your positive experience and the support Mel has provided. She is a very valued member of our team, and your comments truly reflect the care, dedication, and professionalism she brings to her role every day.
Your feedback means a great deal to us and will be shared with Mel. Thank you again for your recommendation and for trusting us with your support.
Very pleased with the service my mum receives from Habitat Home Care all staff are pleasant friendly, engage in conversation with my mum (who has Lewy Body Dementia) my mum is happy with staff to sit with her keeping her engaged and interested in topics she's interested in, both my sister and I...
Very pleased with the service my mum receives from Habitat Home Care all staff are pleasant friendly, engage in conversation with my mum (who has Lewy Body Dementia) my mum is happy with staff to sit with her keeping her engaged and interested in topics she's interested in, both my sister and I welcome the break for a short time.
Reliable, consistent, professional.
Turn up when expected and help in appropriate way. Over the time I have used this service there haven't been any negative issues. If I have to change time of appointment always try to meet my needs..
Reliable, consistent, professional.
Turn up when expected and help in appropriate way. Over the time I have used this service there haven't been any negative issues. If I have to change time of appointment always try to meet my needs..
Thank you for taking the time to share your feedback. We're delighted to hear that you've found our service reliable, consistent, and professional. It means a great deal to our team to know that you feel supported and treated with dignity at every visit.
We always aim to be flexible and...
Thank you for taking the time to share your feedback. We're delighted to hear that you've found our service reliable, consistent, and professional. It means a great deal to our team to know that you feel supported and treated with dignity at every visit.
We always aim to be flexible and accommodate changes whenever possible, so we're really pleased that this has made a positive difference for you. Knowing that you've had a smooth, issue free experience over time is exactly what we strive for.
Thank you again for your kind words and for trusting us with your care, we truly appreciate it.
We have received a fabulous care service from Habitat Homecase. Such friendly, conscientious and hard-working team. We are so pleased to be a part of the Habitat family. Keep up the good work!
We have received a fabulous care service from Habitat Homecase. Such friendly, conscientious and hard-working team. We are so pleased to be a part of the Habitat family. Keep up the good work!
I think they are very professional in their duties, together with their instructions of work and may I add their all happy in the work, which reflects very good...
I think they are very professional in their duties, together with their instructions of work and may I add their all happy in the work, which reflects very good services.
Thank you for your wonderful feedback. We're delighted to hear that our team's punctuality, professionalism, and positive attitude have made such a strong impression. It's important to us that our carers not only provide efficient support but also bring warmth and happiness to their work, and your...
Thank you for your wonderful feedback. We're delighted to hear that our team's punctuality, professionalism, and positive attitude have made such a strong impression. It's important to us that our carers not only provide efficient support but also bring warmth and happiness to their work, and your comments reflect exactly what we strive for. We truly appreciate you taking the time to share this and for recognising the dedication of our staff.
On the days that a sitter comes to the house it means I can pick my grandsons up from school and take them for food without being...
On the days that a sitter comes to the house it means I can pick my grandsons up from school and take them for food without being on edge. This service is an enormous help and I really appreciate it.
Thank you for sharing such lovely feedback. We're so pleased to hear that your husband enjoys the company of his sitter and that her cheerful nature makes a positive difference. It's wonderful to know that our service gives you the peace of mind to spend quality time with your grandsons without...
Thank you for sharing such lovely feedback. We're so pleased to hear that your husband enjoys the company of his sitter and that her cheerful nature makes a positive difference. It's wonderful to know that our service gives you the peace of mind to spend quality time with your grandsons without worry. Supporting families in this way is exactly what we strive for, and your words mean so much to our team. Thank you for trusting us.
Thank you to all carers who visit my mother.
Thank you to all carers who visit my mother.
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that the support provided by our team has helped your mother continue living comfortably at home. Our carers take great pride in offering compassionate and patient care, and your feedback...
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that the support provided by our team has helped your mother continue living comfortably at home. Our carers take great pride in offering compassionate and patient care, and your feedback means a lot to them. We truly appreciate your trust in Habitat Homecare and will continue doing our best to support your mother and your family.
All the team are brilliant as always. Excellent with Mam and Dad.
All the team are brilliant as always. Excellent with Mam and Dad.
Thank you for your excellent feedback. We are delighted to hear you rate our team as "brilliant". Many thanks for taking the time to complete a review.
Very pleasant person, always willing to help, very helpful in explaining things that I didn't understand.
Very pleasant person, always willing to help, very helpful in explaining things that I didn't understand.
We appreciate you taking the time to provide us valuable feedback. We're delighted to hear that you found our service pleasant and helpful. Your satisfaction is our top priority, and we're always here to assist you with any questions you may have. Thank you for your kind words.
Since November 2024 I have to rely on Habitat Homecare. Who has provided an excellent and reliable service. The carers have been on time and has done my shopping and other household chores that I have asked them to do. As a disabled person I rely on a service such as this.
Since November 2024 I have to rely on Habitat Homecare. Who has provided an excellent and reliable service. The carers have been on time and has done my shopping and other household chores that I have asked them to do. As a disabled person I rely on a service such as this.
Thank you for sharing your positive experience with Habitat Homecare. We are delighted to hear that our carers have provided you with excellent and reliable service since November 2024, meeting your needs with punctuality and attentiveness. Your kind words reaffirm our commitment to delivering...
Thank you for sharing your positive experience with Habitat Homecare. We are delighted to hear that our carers have provided you with excellent and reliable service since November 2024, meeting your needs with punctuality and attentiveness. Your kind words reaffirm our commitment to delivering high-quality home care services, especially to those who rely on us. As a disabled person, your trust in our service means a great deal to us, and we are dedicated to continuing to support you in every way possible.
I am very pleased and happy with my husbands care. The staff are very efficient and friendly. All the staff are very respectful of my husbands needs. I have no problems or complaints and find the girls and office staff helpful at all times.
I am very pleased and happy with my husbands care. The staff are very efficient and friendly. All the staff are very respectful of my husbands needs. I have no problems or complaints and find the girls and office staff helpful at all times.
Very friendly. Very pleased at leaving my husband in safe and capable hands.
Very friendly. Very pleased at leaving my husband in safe and capable hands.
Very happy with all the sit ins. Thanks very much for your support.
Very happy with all the sit ins. Thanks very much for your support.
We have a sitting service which is excellent. The sitter arrives on time, is respectful and caring. We're really happy with the service and the company that provides the care.
We have a sitting service which is excellent. The sitter arrives on time, is respectful and caring. We're really happy with the service and the company that provides the care.
Thank you for taking the time to review our companionship / sitting service. We are delighted to receive your feedback and will pass on your kind words to the care staff involved in the support provided. Kind regards from the Habitat Homecare Team.
I find the service for my mother very helpful with trusted people trained in how to support elderly clients. Each relates differently but the core standard of care is kind, reliable and tailored to her needs and personality, her interests and history. Whilst they are here, the sitters keep Mum safe...
I find the service for my mother very helpful with trusted people trained in how to support elderly clients. Each relates differently but the core standard of care is kind, reliable and tailored to her needs and personality, her interests and history. Whilst they are here, the sitters keep Mum safe while I am away from home, supporting us best with compassion and humour in difficult times. The service has really helped Mum and I through the challenges we face as her health deteriorates.
Thank you so much for your heartfelt review. We are truly grateful for your kind words and are delighted to hear that our service has been helpful for your mother. Our team is dedicated to providing compassionate, reliable and personalised care and it is wonderful to know that this has made a...
Thank you so much for your heartfelt review. We are truly grateful for your kind words and are delighted to hear that our service has been helpful for your mother. Our team is dedicated to providing compassionate, reliable and personalised care and it is wonderful to know that this has made a positive impact on both you and your mother. We understand the challenges that come with caring for a loved one as their health deteriorates and we are honoured to be able to support you during these times. Our caregivers strive to create a safe and nurturing environment and it is rewarding to hear that their efforts have brought comfort and peace of mind to your family. Your feedback is invaluable to us and it motivates us to continue delivering the highest standard of care. Thank you for trusting us with your mother's care and for sharing your experience.
Myself and my wife are very happy with all the girls that came here and sit with my wife. They're all very friendly, polite and very helpful. Never had any problems whatsoever. My wife enjoys their company very much, especially as she's unable to go out at all at the moment. She loves chatting to...
Myself and my wife are very happy with all the girls that came here and sit with my wife. They're all very friendly, polite and very helpful. Never had any problems whatsoever. My wife enjoys their company very much, especially as she's unable to go out at all at the moment. She loves chatting to the girls. Keep u the good work. Many thanks.
Really appreciate your feedback and taking the time to submit a postal review on the quality of the service at Habitat Homecare. I will be delighted to share your comments with the carers involved who support your wife. It is heartwarming to hear the care team make such a difference. Many thanks.
Very satisfied with the sitting service I get for my husband.
Very satisfied with the sitting service I get for my husband.
Thank you for taking the time to rate our sitting service. We are delighted to hear you are very satisfied with the support provided to your husband from the Habitat Homecare team.
News (140)
- 02 Sep 2026
We’d love to share some of the fantastic artwork created by Tim, one of our talented clients at Habitat Homecare. Tim has always had a love of painting, and after...
- 02 Sep 2026
Another successful Press Printing Class at the library! It was wonderful to see our fab client enjoying the session alongside her amazing companion carer, Denise. A fantastic opportunity to get...
- 02 Sep 2026
Another successful Press Printing Class at the library! It was wonderful to see our fab client enjoying the session alongside her amazing companion carer, Denise. A fantastic opportunity to get...
Awards / Recognitions (5)
- 29 May 2026Recipient: Habitat Homecare
- 30 May 2025Recipient: Habitat Homecare
- 31 May 2024Recipient: Habitat Homecare
Accreditations
There are no accreditations posted yet for Habitat Homecare.
Meet the Team (8)

Habitat Homecare has been recognised once again as one of the Top 20 Care Providers in Wales, marking our fifth consecutive year receiving this...
Habitat Homecare has been recognised once again as one of the Top 20 Care Providers in Wales, marking our fifth consecutive year receiving this award. Being named a Top 20 Care Provider in Wales for a fifth consecutive year is more than an award; it reflects the trust families place in Habitat Homecare and the consistent quality of care our team provides across local communities.
For families choosing care at home, recognition like this offers reassurance that the support they arrange is delivered by a team committed to compassion, professionalism and consistency.
To every one of our dedicated care staff, office team, coordinators and managers, we thank you! Your compassion, professionalism, commitment and hard work make a real difference to the lives of the people we support every single day. This award belongs to each and every one of you.

We are here to help support your needs and tailor your care accordingly.
Treating you with respect and dignity we put you at the centre of all that we do.

Lisa lives with their husband Rich and their two children in Swansea. A graduate of Swansea University with a degree in Genetics, Lisa worked in the...
Lisa lives with their husband Rich and their two children in Swansea. A graduate of Swansea University with a degree in Genetics, Lisa worked in the Science & Research sector for over 17 years before setting up the business in 2015. She is also a Business Wales Mentor and a passionate member of the Gowerton Cricket Club.
Lisa is hugely driven to really make a difference in her local community and puts outcome-focused care and quality customer service at the front of the Habitat Homecare culture.

Roxy has worked in the care sector for many years in a range of settings from challenging behaviour, and mental health to most recently in...
Roxy has worked in the care sector for many years in a range of settings from challenging behaviour, and mental health to most recently in domiciliary care. Roxy joined the Habitat Homecare Team as a Care Coordinator working her way up with increased responsibilities to her role as Care Manager.
Roxy has the Habitat Homecare motto 'Centred Around You' at her heart and works tirelessly to ensure both staff and clients' needs are cared for.

Gayle's journey with Habitat Homecare began in 2017 when she joined the care team as a community-based carer.
Now part of the senior team, Gayle's...
Gayle's journey with Habitat Homecare began in 2017 when she joined the care team as a community-based carer.
Now part of the senior team, Gayle's role is now client-focused dealing with reviews and ensuring our service is delivered to the highest standards.

Trish joined the Habitat Homecare team in 2021 as a care coordinator.
Within the senior team, Trish is responsible for our companionship service,...
Trish joined the Habitat Homecare team in 2021 as a care coordinator.
Within the senior team, Trish is responsible for our companionship service, staff supervision and spot check to ensure the service delivered is of the highest quality and staff are supported in their roles.

Nigel has been with the care team since 2020, originally as a community carer and now as our care coordinator ensuring all calls are covered.
Nigel is a fluent Welsh speaker and has a great rapture with both clients and staff.

Nicola heads our recruitment team, screening candidates and ensuring our staff have a great onboarding welcome to the Habitat Homecare team.
Frequently Asked Questions about Habitat Homecare
How many Carers does Habitat Homecare employ?
Habitat Homecare employs 70 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Habitat Homecare to verify any information. View our terms and conditions. Habitat Homecare has an Enhanced Service -what an Enhanced Service includes.
