Habitat Homecare
Canolfan Gorseinon Centre, Millers Drive, Gorseinon,
Swansea
SA4 4QN
Our care packages are based on your individual needs, which is why we offer 30mins, 45mins and hourly call durations. Our team will discuss your requirements in full and design your care & support around you. Call us today to discuss your needs and requirements.
These prices are only a guideline, please contact Habitat Homecare to find out the exact price for your requirements.
Habitat Homecare has a Review Score of 9.8 (9.821) out of 10, based on 19 reviews in the last 2 years.
Over all time Habitat Homecare has 51 reviews.
5.0 out of 5
We appreciate you taking the time to provide us valuable feedback. We're delighted to hear that you found our service pleasant and helpful. Your satisfaction is our top priority, and we're always here to assist you with any questions you may have. Thank you for your kind words.
5.0 out of 5
Thank you for sharing your positive experience with Habitat Homecare. We are delighted to hear that our carers have provided you with excellent and reliable service since November 2024, meeting your needs with punctuality and attentiveness. Your kind words reaffirm our commitment to delivering high-quality home care services, especially to those who rely on us. As a disabled person, your trust in our service means a great deal to us, and we are dedicated to continuing to support you in every way possible.
5.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
Thank you for taking the time to review our companionship / sitting service. We are delighted to receive your feedback and will pass on your kind words to the care staff involved in the support provided. Kind regards from the Habitat Homecare Team.
5.0 out of 5
Thank you so much for your heartfelt review. We are truly grateful for your kind words and are delighted to hear that our service has been helpful for your mother. Our team is dedicated to providing compassionate, reliable and personalised care and it is wonderful to know that this has made a positive impact on both you and your mother. We understand the challenges that come with caring for a loved one as their health deteriorates and we are honoured to be able to support you during these times. Our caregivers strive to create a safe and nurturing environment and it is rewarding to hear that their efforts have brought comfort and peace of mind to your family. Your feedback is invaluable to us and it motivates us to continue delivering the highest standard of care. Thank you for trusting us with your mother's care and for sharing your experience.
5.0 out of 5
Thank you so much for your heartfelt review. We are truly grateful for your kind words and are delighted to hear that our care services have made a positive difference for your mother. Our team strives to provide the best possible care, and it is wonderful to know that our carers have been punctual, polite, and courteous. We will make sure to pass on your special thanks to the two members of staff you mentioned. They will be thrilled to hear your appreciation. Your feedback means a lot to us and motivates us to continue delivering excellent care. Thank you!
5.0 out of 5
Really appreciate your feedback and taking the time to submit a postal review on the quality of the service at Habitat Homecare. I will be delighted to share your comments with the carers involved who support your wife. It is heartwarming to hear the care team make such a difference. Many thanks.
5.0 out of 5
Thank you for taking the time to rate our sitting service. We are delighted to hear you are very satisfied with the support provided to your husband from the Habitat Homecare team.
5.0 out of 5
Thank you for providing such kind words regarding our companionship care staff. I am delighted to hear our team were able to provide much needed respite to you and your mum, with kindness and understanding. We wish your mum well and hope she has settled into her new surroundings.
5.0 out of 5
5.0 out of 5
Thank you for your kind comments on the professionalism of our staff at Habitat Homecare. We endeavour to delivery our care services with dignity, compassionate and respect to all those we support. We will ensure your feedback is passed on to the Team!
5.0 out of 5
5.0 out of 5
Thank you for sharing your experience and feedback on our services. We are thrilled to hear our caregiver's companionship has improved your husband's mental and physical well-being. We strive to create personalised care that caters to the unique needs of each client, and it is incredibly rewarding to see such positive outcomes. Thank you for entrusting us with your husband's care.
5.0 out of 5
Thank you for taking the time to share your feedback regarding the homecare service provided to your family. We are thrilled to hear that you are all pleased with the level of care and support received. Your satisfaction is our top priority and we are honoured to have met your expectations in every aspect.
5.0 out of 5
We are delighted our companionship service is offering you peace of mind and interactive support for your dad. We appreciate you taking the time to provide your valuable feedback.
3.0 out of 5
Thank you for your valuable feedback on our companionship service we provide to your husband. We strive to maintain continuity with our pool of staff and understand the importance this brings. Our care coordinators will work with you to ensure this continues.
5.0 out of 5
Thank you for your excellent feedback on both our services and that of the individual who assists you. We will be delighted to pass on your comments to the person concerned. We value you taking the time to write your review and recommendations.
4.0 out of 5
Thank you for your positive feedback on our staff at Habitat Homecare. We pride ourselves in an all-around service therefore we value the opportunity to address any dissatisfaction you have. Many thanks for completing your review and allowing us to continually improve our working practices.
The Review Score of 9.8 (9.821) out of 10 for Habitat Homecare is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Habitat Homecare is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Lisa lives with their husband Rich and their two children in Swansea. A graduate of Swansea University with a degree in Genetics, Lisa worked in the Science & Research sector for over 17 years before setting up the business in 2015. She is also a Business Wales Mentor and a passionate member of the Gowerton Cricket Club.
Lisa is hugely driven to really make a difference in her local community and puts outcome-focused care and quality customer service at the front of the Habitat Homecare culture.
Roxy has worked in the care sector for many years in a range of settings from challenging behaviour, and mental health to most recently in domiciliary care. Roxy joined the Habitat Homecare Team as a Care Coordinator working her way up with increased responsibilities to her role as Care Manager.
Roxy has the Habitat Homecare motto 'Centred Around You' at her heart and works tirelessly to ensure both staff and clients' needs are cared for.
Welcome to the Habitat Homecare team!
We are here to help support your needs and tailor your care accordingly.
Treating you with respect and dignity we put you at the centre of all that we do.
Gayle's journey with Habitat Homecare began in 2017 when she joined the care team as a community-based carer.
Now part of the senior team, Gayle's role is now client-focused dealing with reviews and ensuring our service is delivered to the highest standards.
Trish joined the Habitat Homecare team in 2021 as a care coordinator.
Within the senior team, Trish is responsible for our companionship service, staff supervision and spot check to ensure the service delivered is of the highest quality and staff are supported in their roles.
Nigel has been with the care team since 2020, originally as a community carer and now as our care coordinator ensuring all calls are covered.
Nigel is a fluent Welsh speaker and has a great rapture with both clients and staff.
Nicola heads our recruitment team, screening candidates and ensuring our staff have a great onboarding welcome to the Habitat Homecare team.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Habitat Homecare to verify any information. View our terms and conditions. Habitat Homecare has an Enhanced Service - more info.
