Habitat Homecare is a trusted, award-winning provider of home care services across South Wales. From Swansea, Neath & Port Talbot to Llanelli, the care team are dedicated to delivering high-quality care and support with compassion and dignity.
Their mission is ‘Centred Around You’, whether that is your care or the well-being of staff, Habitat Homecare puts people first. Echoed by their vision to be the go-to care provider and employer...
Care Provided by Habitat Homecare
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £32.75
- 30 Minute Visiting Care Fees: from £19
Our care packages are based on your individual needs, which is why we offer 30mins, 45mins and hourly call durations. Our team will discuss your requirements in full and design your care & support around you. Call us today to discuss your needs and requirements.
Contact Habitat Homecare to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Owner
- Habitat Homecare
- Private Owned
Person in charge
- Roxy George (Care Manager)
Habitat Homecare Reviews (60)
Habitat Homecare has a Review Score of 9.9 (9.880) out of 10, based on 20 reviews in the last 2 years.
Over all time Habitat Homecare has 60 reviews.
I enjoy going and meeting people of similar ages and interests. It's a good laugh and generally a good day out. I hope the scheme will continue.
Lovely to hear you are enjoying attending the Habitat Hub. Thank you for your comments and feedback. Our aim is that this will be an ongoing support facility for our local residents.
On entering his room, they introduce themselves so he is aware who is calling for him and what procedures they are undertaking. They have a lovely rapport with him evident by the chatting and laughter.
I appreciate that they always enquire how I am.
Thank you for taking the time to complete a review and provide feedback on our Service. We are so pleased our carers have made such a positive impact on the well-being of your husband and carry out their duties in a professional and compassionate manner. We will ensure we share your feedback with the team. Thank you!
Excellent service provided. I have found from the outset that all staff (from managers to carers) most professional and accommodating of both my mother's needs and mine. Managers have without exception informed me of any changes that have to be implemented. Also without exception - every carer has been polite, personable and express their willingness to promote an excellent service and care. Highly recommended.
We are so pleased our carers and the service they provide has made such a positive impression on your mother and supported her to meet her needs and your own. We really appreciate you taking the time to complete this feedback and we will be sure to share this lovely feedback with the team.
My mother receives support with daily living tasks, medication, maintenance of her legs washing/dressing. All the carers are well-presented and professional in their care of Mam. We have had a few hiccups during the course of her care but nothing that hasn't been resolved quickly with a phone call to the office. They are a lovely bunch of women, kind and caring.
Thank you for taking the time to complete a review and share the experience you've had whilst we cared for Mum. We very much enjoy supporting her. Sometimes there are hiccups, however during these times making us aware and dealing with things together, ensures that we can take pleasure to providing...
We are very happy with the care we have. We only have a companion sitter and we are very grateful.
Thank you, Marie, for taking the time to share your experiences by completing the review. This feedback is integral to us and allows us to continue to deliver the service to those who so desperately need it. We aim to provide the best possible service to every client who comes to us looking for...
All the carers that attend my mother are courteous, patient, considerate and very approachable. They are always well presented and undertake all tasks with a refreshing disposition. Trust and confidence in their interaction is developed if carer calls on a regular basis and bonds formed. This enables my mother to engage in conversation with carer, laugh and smile which I feel is an important and positive bi-product of the call on a daily basis.
We are so pleased our carers have made such a positive impression on your mother and supported her to laugh and smile. One of their goals is to engage with clients and understand how they can be supported in the right, thank you for taking the time to send over this over & we will be sure to share this lovely feedback with the team.
The caregiver enables me to stay in my own home.
Thank you SW, this is one of our main aims here at Habitat Homecare to ensure that everyone can remain in their own home and receive the care and support they need. We appreciate you taking the time to share your experience with everyone and will ensure we constantly evolve our service to meet the needs of clients like yourself.
Very pleased with the level of care and ongoing reviews and updates and feedback. The staff are very caring and friendly and seem genuinely caring for my sister. I would highly recommend this firm to anyone thinking of using them.
Thank you Jeffrey, just wanted to let you know how much your review means to us here at Habitat Homecare. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make your future support just as positive.
Very pleased with care support. The limited dealings I have had with the staff have been very good.
Thank you David for taking the time to complete a review and share your experience. It helps to ensure we continue to deliver the service to those who so desperately need it. We aim to provide the best possible service to every client who comes to us looking for care and support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.
Absolutely wonderful.
Thank you for taking the time to complete a review and share your experience. We very much enjoy supporting you and are extremely grateful for your feedback. It’s our pleasure to provide the best possible service to our clients and we’re glad that this commitment was reflected in the care we provide.
Very happy with the service, everybody is excellent when they are caring for my Grandfather. I wouldn't hesitate to highly recommend Habitat Homecare to anyone looking for a care provider. They tend to his care needs with the utmost of compassion, dignity and friendliness and he looks forward to them coming.
Home Care Team were very professional in their care of my mother, but above all, despite the difficulties, they were very caring and compassionate. We, as a family, could not have wished for better support as they cared for us as well. All the carers arrived on time and were extremely courteous. They all had the necessary PPE.
I am receiving excellent care from your staff. Thank you very much.
Excellent very reliable service provider. Any adjustments that have had to be implemented have been done so in a timely and professional manner. All staff have been extremely accommodating, friendly, patient and kind with my mum who has late stage Alzheimer's and at times can be difficult. All covid guidelines adhered to. I would recommend Habitat Homecare to anyone looking for a caring and efficient service provider.
I live abroad and other members of my Mums family also live far from her home. During this difficult time with the coronavirus, it has been very reassuring for our family to know that our Mum is receiving excellent home care. She finds all your carers helpful and friendly and looks forward to their visits as highlights in her day. Thank you so much for providing such invaluable health care and mental health support too.
There was a lot of work on each visit, which was handled well, but also my dad was treated like a person, not a number.
All the staff went above and beyond - it often took longer to settle Dad, and he was never left until happy.
One carer came early especially, to help me with Dad for hospital transport - I could not have coped that day on my own - the staff even talked to me and helped me during a difficult time.
My dad is no longer at home, but I can still ring the office for invaluable advice regarding dad.
Highly recommended!
Thank you for your kind comments on the service we provide, our aim is always to provide the best quality service and support we can, not only to our clients but to their families. We are always here for advice so should you need anything in the future please do not hesitate to contact us.
We receive companionship and personal care service for my uncle. The carers are lovely and have become extended family. They are caring and very thoughtful. Office staff deal with schedule changes quickly. Thank you for the support we receive as without Kare Plus we wouldn't have family time.
Really appreciate your feedback on our staff and service. Many thanks for your kind words.
Well organised care package. Staff excellent 0 nearly all dedicated to the job, building up a relationship and confidence in the patient. It was a preferred option when the package of care was needed. It feels as if they are a part of the family. Well done!
Many thanks for your kind words regarding our staff and service.
Very good service, carers polite and carry out tasks well. Don't know which carer is due to arrive but they identify themselves. At the moment I have only one call per week, but would be happy to use the service more if needed.
My dad has become less mobile and unable to care for himself. The carers I have had looking after dad have been, on the whole, great.
They are a hard working bunch of individuals, some are more thorough than others, but without them, I could not manage.
My main issues are not knowing when they are going to be attending.
I would like more of a schedule and to be notified if they are going to be early or late.
Regulatory Rating
Care Inspectorate Wales (CIW) Rating
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest ReportNews (138)
- Posted: Monday 08 Jun 2026Denise has been out and about with her client, enjoying a lovely trip to her favourite coffee spot, The Foundry. It's the little moments that make a big difference –...
- Posted: Monday 08 Jun 2026Our companion carer, Huw, enjoyed a wonderful day out with his client at St Elli's Bay. They stopped for a coffee, took in the beautiful surroundings, and enjoyed a relaxing...
- Posted: Tuesday 12 May 2026Our client and carer Huw were fully focused during a table tennis session — game faces on and competition levels high! Safe to say neither of them was willing to...
Awards / Recognitions (4)
- Recipient: Habitat HomecareDate: Friday 30 May 2025
- Recipient: Habitat HomecareDate: Friday 31 May 2024
- Recipient: Habitat HomecareDate: Wednesday 31 May 2023
Meet the Team (7)
Lisa lives with their husband Rich and their two children in Swansea. A graduate of Swansea University with a degree in Genetics, Lisa worked in the Science & Research sector for over 17 years before setting up the business in 2015. She is also a Business Wales Mentor and a passionate member of the Gowerton Cricket Club.
Lisa is hugely driven to really make a difference in her local community and puts outcome-focused care and quality customer service at the front of the Habitat Homecare culture.
Roxy has worked in the care sector for many years in a range of settings from challenging behaviour, and mental health to most recently in domiciliary care. Roxy joined the Habitat Homecare Team as a Care Coordinator working her way up with increased responsibilities to her role as Care Manager.
Roxy has the Habitat Homecare motto 'Centred Around You' at her heart and works tirelessly to ensure both staff and clients' needs are cared for.
We are here to help support your needs and tailor your care accordingly.
Treating you with respect and dignity we put you at the centre of all that we do.
Gayle's journey with Habitat Homecare began in 2017 when she joined the care team as a community-based carer.
Now part of the senior team, Gayle's role is now client-focused dealing with reviews and ensuring our service is delivered to the highest standards.
Trish joined the Habitat Homecare team in 2021 as a care coordinator.
Within the senior team, Trish is responsible for our companionship service, staff supervision and spot check to ensure the service delivered is of the highest quality and staff are supported in their roles.
Nigel has been with the care team since 2020, originally as a community carer and now as our care coordinator ensuring all calls are covered.
Nigel is a fluent Welsh speaker and has a great rapture with both clients and staff.
Nicola heads our recruitment team, screening candidates and ensuring our staff have a great onboarding welcome to the Habitat Homecare team.
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