Habitat Homecare is a trusted, award-winning provider of home care services across South Wales. From Swansea, Neath & Port Talbot to Llanelli, the care team are dedicated to delivering high-quality care and support with compassion and dignity.
Their mission is ‘Centred Around You’, whether that is your care or the well-being of staff, Habitat Homecare puts people first. Echoed by their vision to be the go-to care provider and employer...
Care Provided by Habitat Homecare
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £32.75
- 30 Minute Visiting Care Fees: from £19
Our care packages are based on your individual needs, which is why we offer 30mins, 45mins and hourly call durations. Our team will discuss your requirements in full and design your care & support around you. Call us today to discuss your needs and requirements.
Contact Habitat Homecare to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Owner
- Habitat Homecare
- Private Owned
Person in charge
- Roxy George (Care Manager)
Habitat Homecare Reviews (60)
Habitat Homecare has a Review Score of 9.9 (9.880) out of 10, based on 20 reviews in the last 2 years.
Over all time Habitat Homecare has 60 reviews.
To see my Grandad smile and laugh when telling us his stories from his day is just so heartwarming as a family.
Habitat means so much to us putting a smile back on my Grandads face. Living on his own for many years he's struggled with us working full time.
Attending Habitat Homecare Hub, he's met new friends and enjoyed listening to everyone else's life stories, had chats over a cup of tea, played board games and generally felt valued.
Thank you to all the carers you are amazing.
Friendly but professional and skilled staff.
Thank you for your kind comments on the professionalism of our staff at Habitat Homecare. We endeavour to delivery our care services with dignity, compassionate and respect to all those we support. We will ensure your feedback is passed on to the Team!
An excellent service. Nothing is ever too much trouble and the carers will go above and beyond to assist my father, also helping my mother with things practical and emotional. They are a credit to the company.
Since my husband has had a sitter for 3 hours for 2 days, he has improved mentally and physically, due to an extra someone to talk to. (He is aged 91 and has limited mobility with Parkinsonism).
Thank you for sharing your experience and feedback on our services. We are thrilled to hear our caregiver's companionship has improved your husband's mental and physical well-being. We strive to create personalised care that caters to the unique needs of each client, and it is incredibly rewarding to see such positive outcomes. Thank you for entrusting us with your husband's care.
We, as a family, are very pleased with the service provided by yourselves. We cannot fault it. Top score in all ratings.
Thank you for taking the time to share your feedback regarding the homecare service provided to your family. We are thrilled to hear that you are all pleased with the level of care and support received. Your satisfaction is our top priority and we are honoured to have met your expectations in every aspect.
I am so happy with my sitter who comes to sit with my dad. He tells me that they have lovely conversations and that gives me peace of mind when I go out for 3 hours once a fortnight.
We are delighted our companionship service is offering you peace of mind and interactive support for your dad. We appreciate you taking the time to provide your valuable feedback.
Sitter service is good when we have the same regular sitters but when different ones (sitters) are sent my husband gets agitated, just wish it could be same sitter all the time.
Thank you for your valuable feedback on our companionship service we provide to your husband. We strive to maintain continuity with our pool of staff and understand the importance this brings. Our care coordinators will work with you to ensure this continues.
The company provides an excellent source of cleaning and I am more than satisfied with the employee who does the work and is always cheerful and willing to go the extra mile. I would be happy to recommend the company and this employee to anybody.
Thank you for your excellent feedback on both our services and that of the individual who assists you. We will be delighted to pass on your comments to the person concerned. We value you taking the time to write your review and recommendations.
Good caring staff, well mannered and useful. Admin lacking at times.
Thank you for your positive feedback on our staff at Habitat Homecare. We pride ourselves in an all-around service therefore we value the opportunity to address any dissatisfaction you have. Many thanks for completing your review and allowing us to continually improve our working practices.
I found Habitat very reliable and easy to communicate with. The care provided is wonderful and provides all required for her in a very friendly way.
Delighted to hear you rate our care service as wonderful, reliable and easy to communicate with. We pride ourselves in providing an all round service of quality and management. Thank you for taking the time to offer your feedback.
The sitters I have for my husband are absolutely wonderful. They are so kind to him and he loves them.
Many thanks for taking the time to compose your review and feedback on our companionship service. We are delighted to hear your husband holds the carers in such high regard. We will ensure your positive words are passed on to those concerned. Thank you for your review.
My husband seems to be ok with it, they keep him topped up with tea/coffee and biscuits or he just walks about all the time, you can't leave him. You don't know what he will do.
Your staff are all lovely, you don't know how much it means to me. Big thanks.
Carer is always on time and professional.
Thank you for taking the time to complete a review. We are delighted you have scored us 5 stars across all categories as we work tirelessly to ensure our care and support is gold standard. We will pass on your comments to the team. Many thanks.
Since attending Habitat Homecare I have felt much better, as before this I didn't go out at all being recently widowed after being married for seventy years. It has really uplifted me. everyone is so friendly there is plenty to do and talk about and I have made many new friends. The main thing is of course the company.
Delighted to hear our service has had such a positive impact on your well-being. Your kind words have been shared amongst the team. We really appreciate your feedback and you for taking the time to complete a review. Many thanks, we look forward to welcoming you back to the Habitat Hub.
I have thoroughly enjoyed the experience.
Glad to hear you have enjoyed your support from the Habitat Homecare Team. Thank you for taking the time to provide your feedback.
The assistance we get for my husband is extremely helpful and courteous. They have brought my husband through two really nasty patches in the last few years with great care and attention, they will do any task which is helping me as well. They are very friendly and knowledgeable. They tend with great care and the staff in the office are very helpful in getting things put in place for us.
Thank you for taking the time to write your review. All here at Habitat Homecare appreciate your kind words and feedback on our service. Your comments have been shared with all involved with the care of your husband. It is our absolute pleasure to assist and support you both.
I have nothing but praise and heartfelt gratitude for the superb care and consideration all the Habitat Homecare staff show to my husband (the client) and also myself and I also feel so much happier every time a carer is here with my husband. I sing your praises to my family and friends regularly. All of you are so professional and caring and I would recommend you to everyone from the lovely office staff to each and every carer we were lucky enough to have.
Thank you for...
My Mum is an 84-year-old lady living alone and has been attending the Habitat Hub weekly. The difference in her is incredible being able to socialise with other people her age. Playing games to keep her mind occupied, laughing and having a meal in company has made her happy and given her a new lease of life. Can't thank the Habitat Homecare staff enough.
Thank you for rating our service and providing such positive feedback on the Habitat Hub. So lovely to hear the Habitat Hub is having such an impact to your mum’s overall wellbeing. One of the main aims of the Hub is to address isolation and loneliness in our local residents. Great to hear we are achieving this with our supportive staff.
Having only recently taken advantage of your services (I am 97 by the way) I have found your carers to be polite, punctual and attentive to any problems I may have and never leave before they know that all is well with me.
Delighted to hear our staff provide you with a quality service and are attentive to your needs. We appreciate you providing this valuable feedback on the service by Habitat Homecare.
The staff are so good and are nice people, such a wonderful place to be. I look forward to Tuesdays and Wednesdays.
Thank you for taking the time to rate our Habitat Hub. Great to hear we are making a difference and you look forward to your time with us each week. We are proud of the support our team provide.
Regulatory Rating
Care Inspectorate Wales (CIW) Rating
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest ReportNews (138)
- Posted: Monday 08 Jun 2026Denise has been out and about with her client, enjoying a lovely trip to her favourite coffee spot, The Foundry. It's the little moments that make a big difference –...
- Posted: Monday 08 Jun 2026Our companion carer, Huw, enjoyed a wonderful day out with his client at St Elli's Bay. They stopped for a coffee, took in the beautiful surroundings, and enjoyed a relaxing...
- Posted: Tuesday 12 May 2026Our client and carer Huw were fully focused during a table tennis session — game faces on and competition levels high! Safe to say neither of them was willing to...
Awards / Recognitions (4)
- Recipient: Habitat HomecareDate: Friday 30 May 2025
- Recipient: Habitat HomecareDate: Friday 31 May 2024
- Recipient: Habitat HomecareDate: Wednesday 31 May 2023
Meet the Team (7)
Lisa lives with their husband Rich and their two children in Swansea. A graduate of Swansea University with a degree in Genetics, Lisa worked in the Science & Research sector for over 17 years before setting up the business in 2015. She is also a Business Wales Mentor and a passionate member of the Gowerton Cricket Club.
Lisa is hugely driven to really make a difference in her local community and puts outcome-focused care and quality customer service at the front of the Habitat Homecare culture.
Roxy has worked in the care sector for many years in a range of settings from challenging behaviour, and mental health to most recently in domiciliary care. Roxy joined the Habitat Homecare Team as a Care Coordinator working her way up with increased responsibilities to her role as Care Manager.
Roxy has the Habitat Homecare motto 'Centred Around You' at her heart and works tirelessly to ensure both staff and clients' needs are cared for.
We are here to help support your needs and tailor your care accordingly.
Treating you with respect and dignity we put you at the centre of all that we do.
Gayle's journey with Habitat Homecare began in 2017 when she joined the care team as a community-based carer.
Now part of the senior team, Gayle's role is now client-focused dealing with reviews and ensuring our service is delivered to the highest standards.
Trish joined the Habitat Homecare team in 2021 as a care coordinator.
Within the senior team, Trish is responsible for our companionship service, staff supervision and spot check to ensure the service delivered is of the highest quality and staff are supported in their roles.
Nigel has been with the care team since 2020, originally as a community carer and now as our care coordinator ensuring all calls are covered.
Nigel is a fluent Welsh speaker and has a great rapture with both clients and staff.
Nicola heads our recruitment team, screening candidates and ensuring our staff have a great onboarding welcome to the Habitat Homecare team.
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