Bluebird Care Walsall

Bluebird Care Walsall have looked after my mother-in-law for the last 4 years. From the start, Bluebird have been brilliant. They are lead by a great manager, who has an outstanding management team to support her, and any queries and concerns are dealt with immediately. Visit times have been accommodated as requested and the carers always turn up on time and stay for the full allotted slot. The team of carers, are all so understanding and have passion for their job, completely fulfilling the needs of M-I-L. They have built up a rapport with M-I-L, and being housebound she enjoys the conversations. They treat her as a family member. We don't live close by and Bluebird have taken a lot of the worry from us, by organising doctors etc visits and picking up emergency medication from the pharmacy. They also use an app which allows me to keep track of how M-I-L is feeling and eating each visit. I highly recommend Bluebird Walsall to care for your loved ones.

I cannot express enough how brilliant Bluebird have been. The most professional of organisations I have dealt with. They listened carefully and put in place everything we, as a family, needed and more. One of the most important things was the communication, I was constantly kept up to date and that is so helpful. I felt incredibly supported at a very difficult and unknown time. I'll never be afraid to ask for help again. In a world of change... please don't, you have perfected a very difficult service.

It is hard asking for help but Bluebird helps to make that easier. We have a working together experience and this approach is much appreciated.

What is most impressive is that everyone I speak to in the office knows and understands my mother and her needs; many of the office staff have previously cared for my mother.

Lastly, the manager and another staff member are always available, respond quickly and nothing is ever a problem. We couldn't be happier with the service. Thank you

As they moved to end of life care at home this year, the service was responsive and very supportive to my parents and myself. Bluebird Care Walsall made it possible for my parents to be well cared for at home and to remain together right until the end of their lives. If we had not found Bluebird, I don't think this would have been possible.

Bluebird Care provided my reablement, excellent care and A1 care. Staff were brilliant, so friendly and caring. I would definitely recommend.

Fantastic teamwork.

Brilliant care company. Excellent services. Very reliable.

Highly recommend their services.

It is nice to meet a team of carers who genuinely care. As a family, the regular communication we have with the management team is fantastic, and the online care software that they have given us access to gives us all the peace of mind we need. We’re able to log in from anywhere in the world and make sure the visit has been completed and all the details.

Highly recommend Bluebird Care Walsall to anyone who is looking for care for themselves or their loved ones in Walsall. We’ve had a great service from all of the team, and our parents are lucky to have such a caring team visit them on a daily basis.

As a family, we have nothing but praise for the care and support we have received from all the carers at Bluebird Care Walsall. From the first contact with the office team all the way through to the care beginning, we have been very pleased. Thank you to all of the team.

Fantastic service all the way from the management team from my initial contact through to all the care assistants who visit my grandparents on a daily basis. Highly recommend Bluebird Care Walsall’s service.

My father is very happy with the service.

Brilliant team - each time we have contacted them, they have always been very proactive in making sure my grandma and her needs are looked after.

Bluebird Walsall gave us a fantastic service and is continuing to do so. The team are a real pleasure to work with.

Bluebird Care Walsall stepped up when Dad suddenly needed more assistance. After reassessing Dad at the hospital, a new plan of three times a day was settled on. Dad was very specific about what times he wanted; Bluebird was always able to comply with his request. The carers that came out to Dad were always keen to get to know him and to do things the way he wanted. They took time to make sure that he was always clean and comfortable. They always cooked him his favourite breakfast and other meals on their daily visits. It became apparent that two carers were needed at each visit, and again, Bluebird was able to comply with Dad's request for specific times. Throughout the month, Bluebird was always at the end of the phone to advise and support me too, as I was unable to visit Dad due to my own forced isolation. Using the app, I was able to ‘see’ how Dad was cared for at each visit. We found Bluebird have always been caring and supportive and would recommend them without hesitation.

My interactions with one member of staff in particular, and the whole of the Bluebird Care Walsall team have been nothing but fantastic. Their support, responsiveness and compassion shown in helping care for my grandmother have been second to none. I cannot recommend them highly enough.

Excellent care company. All the staff are great with my dad.