All fees related to the care and support provided by Bluebird Care Walsall are discussed in detail during an assessment. This is solely so that we can completely establish and understand the level of care and support required, allowing us to provide all of our customers and their representatives with the most accurate information.
A fee guide will be sent to potential customers.
Contact Bluebird Care Walsall to get a personalised quote.
Contact Bluebird Care Walsall to get a personalised quote.
Bluebird Care Walsall has a Review Score of 9.8 (9.800) out of 10, based on 8 reviews in the last 2 years.
Over all time Bluebird Care Walsall has 59 reviews.
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The Review Score of 9.8 (9.800) out of 10 for Bluebird Care Walsall is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care Walsall is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8
Vicki is registered with the Care Quality Commission (CQC) and has ultimate responsibility for the well-being of our customers and staff. She ensures that day-to-day services are efficient and in line with rigorous industry compliance standards.
Vicki is committed to taking on a visible leadership role and promoting our person-centred care ethos. She enjoys working closely with our customers and their loved ones and strives to go above and beyond in providing information, advice, and support to customers and their families.
Katie, in most cases, will be the first voice you hear when you call our office. She is responsible for our office running smoothly and ensuring all documents, both Customer and Staff files are up to date. She has also recently been promoted, and her responsibilities now include coordination, making changes to Staff and Customer schedules as required.
Rebecca is our amazing Care Manager and is responsible for carrying out competency checks on all of our Care Assistants, as well as being responsible for having the on-call phone and dealing with any Customer or Staff emergencies. She is also responsible for reviewing the care needs of our existing customers on a regular basis to ensure the care that we provide fully meets their needs.
Rebecca is also a trainer for all mandatory courses.
Gemma is our lead field care supervisor and support coordinator.
She is always here to help and support you in anything you need, and is currently completing her qualifications in care.
Kim is responsible for all of our online marketing and advertising, this includes managing our Social Media platforms and spreading the word of the fantastic job that our team of Care Assistants do on a daily basis looking after our Customers.
Amanda is our field care supervisor in the community and has progressed quickly at Bluebird Care. She is responsible for the on-call phone and competencies, as well as dealing with issues.
Juanita is our established field care supervisor responsible for on-call issues, competencies and dealing with any issues.
Nafeesa is a mentor in the community for all staff.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Walsall to verify any information. View our terms and conditions. Bluebird Care Walsall has an Enhanced Service - more info.
