All fees related to the care and support provided by Bluebird Care Walsall are discussed in detail during an assessment. This is solely so that we can completely establish and understand the level of care and support required, allowing us to provide all of our customers and their representatives with the most accurate information.
A fee guide will be sent to potential customers.
Bluebird Care Walsall has a Review Score of 9.8 (9.800) out of 10, based on 8 reviews in the last 2 years.
Over all time Bluebird Care Walsall has 59 reviews.
5.0 out of 5
I can speak on behalf of all of our Care Assistants that visit your grandmother, in saying that they all really enjoy the calls and look forward to their daily visits. We will continue to provide the very best care at home for your grandmother. Thank you for taking the time to review our service.
5.0 out of 5
Thank you so much for your kind words and for taking the time to review our service. I will be sure to share your lovely words with all of our team and we look forward to continuing to visit your Grandmother and supporting her with her everyday needs and wishes.
5.0 out of 5
Thank you for your lovely review, it is of utmost importance to us that the care we provide to all of our customers is person-centred and specific to their needs. We look forward to continuing to support your Grandma.
5.0 out of 5
All of Mom's Care Assistants look forward to their daily visits to Mum, they will be delighted with your positive feedback and as a team, we look forward to continuing to support Mum and you as a family. Thank you for taking the time to leave us a review.
5.0 out of 5
Thank you for taking the time to leave us such a lovely review. All of the team will be very pleased with your feedback and we look forward to our daily visits and continuing to support you.
5.0 out of 5
Thank you for your kind words and for taking the time to review our service. I can speak on behalf of all of the Care Assistants who visit Mom, that they all really look forward to the visits and spending time with Mom.
5.0 out of 5
Thank you for taking the time to leave us such a lovely review. The team will be delighted to receive your feedback, and we look forward to continuing to support your Grandmother during our daily visits.
5.0 out of 5
We really appreciate your feedback and your kind words. Knowing that Mom is able to continue to live her life whilst remaining in the comfort of her own home as a result of the care and support we provide, is the exact reason our business was set up. We look forward to our visits to Mom and continuing to support you as a family.
5.0 out of 5
Thank you for taking the time to leave such a lovely review. I am so happy to hear your positive feedback which I will be passing on to all of the team!
5.0 out of 5
It has been our absolute pleasure to visit Mum over the last few years and in the process, we have also got to know you very well too. It is lovely to hear that you feel well supported and looked after. We look forward to all future visits and will continue to provide the very best care and support for both you and Mum.
4.0 out of 5
Thank you for taking the time to leave a wonderful review, we appreciate your kind words. Our Care Assistants love visiting Mom and also enjoy their daily catch-ups and chats with you during the visits.
5.0 out of 5
Thank you for taking the time to leave such a lovely review. All of the Care Assistants who visited Mom really enjoyed doing so, and they looked forward to the visits as much as Mom did.
5.0 out of 5
We are so happy to hear your great feedback! Throughout the Covid-19 pandemic, our team have worked and continue to work extremely hard while prioritising the safety of our customers and their families at all times. We look forward to our daily visits and chats about the days events.
4.0 out of 5
Thank you for taking the time to leave such a lovely review! We will share your kind words with your regular care assistant who will be very happy to hear your positive feedback.
5.0 out of 5
Thank you for leaving such a lovely review, we are delighted to hear how happy you are with the care that you receive from our wonderful care assistants and look forward to all future visits.
5.0 out of 5
Thank you so much for your kind words, all of our lovely Care Assistants really enjoy their daily visits to Mom and the management team enjoy their conversations with you too when you call the office. We look forward to continuing to support Mom.
5.0 out of 5
Thank you for your kind words, we are delighted to hear that you are extremely happy with the care and support provided to you by Bluebird Care Walsall and we look forward to spending more time with you.
5.0 out of 5
Thank you for your wonderful review, it is so nice to know that the care we provide for Dad is working so well. I can speak on behalf of all of our wonderful Care Assistants who visit Dad, they thoroughly enjoy their visits and time that they spend with him during the calls. We look forward to spending more time with Dad and being able to support you in the process.
4.0 out of 5
Thank you for your kind words and feedback, it was an absolute pleasure to care for Mom and support you as a family while doing so.
The Review Score of 9.8 (9.800) out of 10 for Bluebird Care Walsall is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care Walsall is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8
Vicki is registered with the Care Quality Commission (CQC) and has ultimate responsibility for the well-being of our customers and staff. She ensures that day-to-day services are efficient and in line with rigorous industry compliance standards.
Vicki is committed to taking on a visible leadership role and promoting our person-centred care ethos. She enjoys working closely with our customers and their loved ones and strives to go above and beyond in providing information, advice, and support to customers and their families.
Katie, in most cases, will be the first voice you hear when you call our office. She is responsible for our office running smoothly and ensuring all documents, both Customer and Staff files are up to date. She has also recently been promoted, and her responsibilities now include coordination, making changes to Staff and Customer schedules as required.
Rebecca is our amazing Care Manager and is responsible for carrying out competency checks on all of our Care Assistants, as well as being responsible for having the on-call phone and dealing with any Customer or Staff emergencies. She is also responsible for reviewing the care needs of our existing customers on a regular basis to ensure the care that we provide fully meets their needs.
Rebecca is also a trainer for all mandatory courses.
Gemma is our lead field care supervisor and support coordinator.
She is always here to help and support you in anything you need, and is currently completing her qualifications in care.
Kim is responsible for all of our online marketing and advertising, this includes managing our Social Media platforms and spreading the word of the fantastic job that our team of Care Assistants do on a daily basis looking after our Customers.
Amanda is our field care supervisor in the community and has progressed quickly at Bluebird Care. She is responsible for the on-call phone and competencies, as well as dealing with issues.
Juanita is our established field care supervisor responsible for on-call issues, competencies and dealing with any issues.
Nafeesa is a mentor in the community for all staff.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Walsall to verify any information. View our terms and conditions. Bluebird Care Walsall has an Enhanced Service - more info.
