All fees related to the care and support provided by Bluebird Care Walsall are discussed in detail during an assessment. This is solely so that we can completely establish and understand the level of care and support required, allowing us to provide all of our customers and their representatives with the most accurate information.
A fee guide will be sent to potential customers.
Bluebird Care Walsall has a Review Score of 9.8 (9.800) out of 10, based on 8 reviews in the last 2 years.
Over all time Bluebird Care Walsall has 59 reviews.
5.0 out of 5
Thank you for taking the time to leave such a lovely review of our service and our team. Everyone will be thrilled to hear your feedback and we look forward to continuing to support Mom.
5.0 out of 5
Thank you for taking the time to review our service and for your lovely feedback. The team will be delighted to hear your positive comments.
4.0 out of 5
Thank you for taking the time to review our service, all of the team will be delighted with your positive feedback. We are very pleased to hear that you would contact us again should you need any help from our wonderful team in the future.
5.0 out of 5
Thank you for taking the time to review our service; we are happy to hear you are pleased with the care we provide for Dad and look forward to our daily visits.
5.0 out of 5
Thank you for taking the time to leave such a lovely review. It is an absolute pleasure visiting Grandad and we look forward to continuing to do so and supporting you as a family in the process.
5.0 out of 5
Thank you for taking the time to review our service and for your very kind words. At Bluebird Care Walsall we aim to use all the latest technologies and innovative ideas to ensure that our customers and their loved ones feel most supported, by taking into account all circumstances. I am so happy to hear that the Pass System has been so beneficial to you as a family.
5.0 out of 5
Thank you for taking the time to leave us a review, it is great to hear your feedback and that you are very happy with our service. We look forward to visiting Dad and of course our chats with you too!
5.0 out of 5
Thank you for taking the time to review our service and for your very kind words. We look forward to continuing to visit Dad and support you as a family at the same time.
5.0 out of 5
Thank you for taking the time to review our service and for your kind words. We strive to make the whole process of getting care in place as simple as possible for all of our customers and their families. We look forward to supporting Grandmother and our daily visits.
5.0 out of 5
Thank you for taking the time to review our service and for your kind words. We also enjoy our daily visits and the relationship that we have forged with not only your Mum but all of the family also.
5.0 out of 5
Thank you for your kind words, we are so pleased to hear the care and support we provide for Mom has made such a positive difference. We look forward to continuing to visit Mom.
5.0 out of 5
Thank you for taking the time to review our service and for your kind words. All of your regular Carers will be delighted to hear how much you enjoy their company and look forward to their visits.
5.0 out of 5
I can say on behalf of all the Carers that visit Dad, they thoroughly enjoy their daily visits and the time they spend with your Dad. We look forward to continuing to support both you as a family and Dad.
5.0 out of 5
Thank you for taking the time to review our service, all of your regular team of Care Assistants enjoy their daily visits to see you and we look forward to continuing to support you.
5.0 out of 5
Thank you for your feedback, it is great to hear that the care provided by our amazing Care Assistants has allowed you and all of your family to enjoy and spend quality time with your Dad.
5.0 out of 5
Thank you for your lovely review! We strive to go above and beyond for all of our customers and their families, ensuring everything we do is outstanding.
5.0 out of 5
Thank you for taking the time to leave a review, the team will be thrilled with your kind words and positive feedback. We look forward to our daily visits to your Grandmother and being able to support her to continue to live safely in the comfort of her own home.
5.0 out of 5
Thank you for your lovely feedback and for taking the time to write a review. We look forward to continuing to support your wife and our lovely chats with you, both over the phone and in person.
5.0 out of 5
Thank you for your lovely feedback. We find this to be quite common, which is why we make sure all of our staff from our management team through to our care assistants go above and beyond to ensure all of our customers are comfortable and accepting of the care that we provide. We look forward to our daily visits and supporting your mom with her day to day routine.
5.0 out of 5
Thank you for taking the time to leave such a lovely review. Every customer is unique and we make sure as much information as possible is captured in our care plans so that the care we provide is exactly what the customer wants and needs. We look forward to continuing to visit your grandad and support you as a family along the way.
The Review Score of 9.8 (9.800) out of 10 for Bluebird Care Walsall is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care Walsall is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8
Vicki is registered with the Care Quality Commission (CQC) and has ultimate responsibility for the well-being of our customers and staff. She ensures that day-to-day services are efficient and in line with rigorous industry compliance standards.
Vicki is committed to taking on a visible leadership role and promoting our person-centred care ethos. She enjoys working closely with our customers and their loved ones and strives to go above and beyond in providing information, advice, and support to customers and their families.
Katie, in most cases, will be the first voice you hear when you call our office. She is responsible for our office running smoothly and ensuring all documents, both Customer and Staff files are up to date. She has also recently been promoted, and her responsibilities now include coordination, making changes to Staff and Customer schedules as required.
Rebecca is our amazing Care Manager and is responsible for carrying out competency checks on all of our Care Assistants, as well as being responsible for having the on-call phone and dealing with any Customer or Staff emergencies. She is also responsible for reviewing the care needs of our existing customers on a regular basis to ensure the care that we provide fully meets their needs.
Rebecca is also a trainer for all mandatory courses.
Gemma is our lead field care supervisor and support coordinator.
She is always here to help and support you in anything you need, and is currently completing her qualifications in care.
Kim is responsible for all of our online marketing and advertising, this includes managing our Social Media platforms and spreading the word of the fantastic job that our team of Care Assistants do on a daily basis looking after our Customers.
Amanda is our field care supervisor in the community and has progressed quickly at Bluebird Care. She is responsible for the on-call phone and competencies, as well as dealing with issues.
Juanita is our established field care supervisor responsible for on-call issues, competencies and dealing with any issues.
Nafeesa is a mentor in the community for all staff.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Walsall to verify any information. View our terms and conditions. Bluebird Care Walsall has an Enhanced Service - more info.
