Over all time Valued Living Home Care Services has 6 reviews.
Overall Experience
6
0
0
0
0
Date Published
6
0
0
0
6
Reviewer Connection to Valued Living Home Care Services
3
1
1
1
Total of 6, showing 1-6
Review from Anne B (Wife of Client) published on 8 March 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
We were so lucky to have found Valued Living Home Care Services.
All the carers are so helpful and friendly, they are very respectful and make you feel at ease. They were helping me, now it is my husband that needs more help but they still offer me help if they can.
A big thank you to the manager
and her team of carers.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from John L (Husband of Client) published on 7 March 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
For the last year, Valued Living have provided care for my wife who suffers from dementia and general ill health.
I have found the team so helpful to both my wife and myself. I would not have coped without their support. The care team are all professional and caring and I would recommend them without
hesitation.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Zella F (Daughter of Client) published on 3 June 2021
Submitted via Website • Report
Overall Experience5.0 out of 5
Valued Living is a small care agency with a big heart. I did my research on care agencies and spoke with a number of them and Valued Living instilled in me the greatest confidence that they would be the most appropriate agency for me and my Mum. I know that I have made the right decision in choosing
Valued Living. The same team have been caring for my Mum, who is 91 years of age and living on her own, for the past 15 months and I can highly recommend them. All of my Mum's needs are being met. My Mum has 4 visits a day. The carers care for my Mum with professionalism, compassion, empathy and dignity. All of the carers give 150% to my Mum and go 'that extra mile' in their care of her. The manager and her team of carers have excellent communication with me which provides me with peace of mind that my Mum is being so well looked after. I feel that the carers look after my Mum like they would look after their own Mums.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Frank G (Husband of Client) published on 3 June 2021
Submitted via Website • Report
Overall Experience5.0 out of 5
Valued Living Home Care Services looked after my wife, who was suffering from dementia, at our home from December 2020 to April 2021, when sadly she passed away. I cannot speak more highly of the home care services provided for my wife by the manager and her team. They were all fantastic and were both
professional and caring, providing invaluable care and support for my wife, as well as support for me and my family. Nothing was too difficult for them and they were flexible in meeting my wife's needs. Without their invaluable support over this difficult period, it would have been impossible for my wife to be cared for at home. I will never forget their kindness and support. I would definitely recommend Valued Living Home Care Services, without question.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from P F (Husband of Client) published on 19 August 2019
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
An excellent caring service.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A R (Client) published on 30 May 2019
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I have received excellent care in all areas of care provided, so there is little more I can add.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
20 Jul 2018
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Frequently Asked Questions about Valued Living Home Care Services
What Type of Services does Valued Living Home Care Services offer?
Valued Living Home Care Services offers Home Care.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Valued Living Home Care Services to verify any information. View our terms and conditions. Valued Living Home Care Services has an Basic Service - more info.