1st Focus Homecare

26 Castlebrae Business Centre, Peffer Place, Edinburgh EH16 4BB
Review Us
9.8 42 Reviews
  • 1st Focus Homecare, Edinburgh
Mission:

To provide an unparalleled level of care (to the residents of Edinburgh) which maintains dignity, choice, independence, health and happiness.

Vision:

•        To promote the health and well-being of clients and their families by providing high-level, cost-effective solution to care at home.

•        To provide a service with integrity and expertise in a kind and gentle manner that preserves and respects dignity, choice and happiness.

•        To be a leader in the development of innovative services that enable people to function as independently as possible in their own homes and community.

•        To be a fair, transparent and honest employer who is committed to make each individual member of staff part of a (the) team.

Values:

•        Integrity: To treat clients and employees with dignity, respect and kindness at all times.

•        Compassion: All clients deserve to be treated equally and 1st Focus Homecare recognise the personal worth of every person they serve.

•         Quality: Focus on continuous quality improvement in the pursuit of excellence. 1st Focus Homecare strive to exceed the expectations of their clients by committing to deliver quality care and value in every aspect of its work.

Care Provided by 1st Focus Homecare

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £37 – £39
  • Weekly Live-in Care Fees: £1950 – £1950

Please contact the team to discuss care package options that suit your needs.

These prices are only a guideline, please contact 1st Focus Homecare to find out the exact price for your requirements.

Contact 1st Focus Homecare to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
Explain these funding types

Contact 1st Focus Homecare to get a personalised quote.

Good to Know

Owner

  • 1st Focus Homecare
  • Privately Owned

Person in Charge

  • Scott Falconer (Director)
9.8

1st Focus Homecare has a Review Score of 9.8 (9.794) out of 10, based on 17 reviews in the last 2 years.
Over all time 1st Focus Homecare has 42 reviews.

Overall Experience
  • 35
  • 6
  • 1
  • 0
  • 0
Date Published
  • 42
  • 4
  • 8
  • 17
  • 25
Reviewer Connection to 1st Focus Homecare
  • 13
  • 11
  • 6
  • 6
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 42, showing 41-42
Review from Gill (Next of Kin) published on 20 July 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
This care company has been looking after my 93-year-old friend for several months now. Once we settled into a routine whereby he had the same carers coming in daily, things worked really well. Almost all of the carers were well trained and attentive to his needs and if there were any issues that arose
I would contact the management team and they would sort the issue as a matter of urgency. The carers have all worked tirelessly throughout this pandemic to attend to his needs, washing, showering, dressing, feeding, laundry and encouraging him to do some activity in the house to keep him active and alert.
As a nurse myself, I would have no issue with recommending this care company to friends and family. We had a few really awful experiences before we were transferred to 1st Focus and they have restored my faith in the care sector.
Very well done, management and carers alike!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M M (Client) published on 19 March 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Regular and reliable service at all levels. Cheerful at all times. Usually keeping good time and working well together.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.8 (9.794)

Overview of Review Score

The Review Score of 9.8 (9.794) out of 10 for 1st Focus Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.869 for 1st Focus Homecare is calculated as follows: ( (86 Excellents x 5) + (13 Goods x 4) ) ÷ 99 Ratings = 4.869
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for 1st Focus Homecare is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4.925
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 16 Nov 2023
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Very good (5)
How good is our staff team?
Very good (5)
How good is our setting?
Not Assessed (0)
How well is care and support planned?
Very good (5)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

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Awards / Recognitions (3)

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Meet the Team (4)

Xeila

Xeila Ferreira

Job Title: Care Coordinator Joined: 2019

I moved to Edinburgh from Santiago de Compostela, Spain, in 2017 and began working with 1st Focus Homecare in 2019. I started as a Care Assistant and, over time, progressed to Care Supervisor before stepping into my current role as Care Coordinator.


While working with 1st Focus, I successfully completed both SVQ 2 and 3 in Health and Social Care, as well as a Professional Development Award (PDA) in Health and Social Care Supervision. These qualifications have helped me strengthen my skills in supporting both clients and colleagues to ensure the highest standard of care.


Outside of work, I enjoy playing the guitar and singing — two of my favourite hobbies. I also love animals and cooking, especially when I can share meals with family and friends.

Amy

Amy Shikuku

Job Title: Business Development Manager Joined: 2017

I am the Business Development Manager and have worked for 1st Focus Homecare since 2017. I was previously the HR Coordinator and hold a CIPD qualification in this field. I greatly enjoy my current role as I get to meet and engage with people who are looking to arrange one of our packages of care. Being able to create a package of care that works for a service user and the people in their lives is highly rewarding.


I previously worked hands-on as a carer, and the experience I gained in those roles helped me to understand what is truly important to the people who use our services and their families. Before joining 1st Focus Homecare, I worked for a couple of homecare providers in Edinburgh, gaining experience in all aspects of care and seeing firsthand the impact that having the right support can have on everyone involved.


Having had a grandparent who suffered from Alzheimer’s, I understand the emotional and physical strain that such a diagnosis places on families. This experience gave me a greater appreciation of the kind of support we all need when we find ourselves in these situations. Knowing that there are compassionate professionals available to support your loved ones — and to help you spend quality time with them — is truly invaluable.


I am from Edinburgh and grew up in the Blackford area. I have a son, a daughter, and three cats. I have a great love of the theatre, reading (especially Georgette Heyer novels), art, birdwatching, and playing badminton.

Katherine

Katherine Morrow

Job Title: Care Supervisor Joined: 2019

I am one of the Care Supervisors, and I have worked for 1st Focus Homecare since 2019. Before joining the office team, I supported council visits and, more recently, private companionship care visits. I really enjoy getting to know service users and their families to ensure they receive the best care possible.


I studied and earned my BSc (Hons) in Occupational Therapy at Queen Margaret University, Edinburgh. As part of my studies, I completed four placements across different sectors and services. I have always been interested in looking after others and working with them in a person-centred way, and I have also worked in two different care homes.


I have lived in and around Edinburgh all my life. I have a passion for craft activities, music, and musical theatre. I attend the theatre regularly, supporting both professional and amateur dramatic productions. I also volunteer for Girlguiding Scotland as a Leader in Training for a Rainbows unit in Musselburgh.


I was a member of the National Youth Choir of Scotland (NYCOS) and have toured with the choir across the country and in Europe, including a performance at Carnegie Hall in New York. I am also a member of an Edinburgh-based choir, Cadenza, performing regularly at the Fringe Festival and throughout the year.

Purity

Purity Chizhande

Job Title: Care Supervisor Joined: 2025

Purity is a compassionate and dedicated care professional with a strong background in counselling, mental health, and community development. Originally from Zimbabwe, she holds a BA in Counselling Psychology as well as a Bible School diploma and has completed both basic and advanced counselling training.


Her career has taken her across Zimbabwe, Mozambique, South Africa, and now Scotland, giving her a rich cross-cultural perspective on care and support. In Zimbabwe, Purity founded a non-profit organisation that partnered with schools, clinics, communities, and churches to provide psychosocial support and carry out charitable initiatives. She also partnered with churches in Mozambique and South Africa to deliver community-focused charity work, extending care and hope to those in need. During her time in South Africa, she also served as a Crisis Counsellor for a national helpline, playing a pivotal role during the COVID-19 pandemic.


Alongside her practical work, Purity is an accomplished author of three books, including a recent mental health self-help guide. Her writing reflects her passion for empowering individuals to take charge of their well-being.


Since relocating to Edinburgh, Purity has continued to grow in her career — supporting adults with learning disabilities as a Support Worker, Acting Senior, and then Senior within her first year. In April 2025, she joined 1st Focus Homecare as a Care Supervisor, where she leads with empathy and works to create environments where people feel valued, supported, and empowered in their daily lives.


Outside of work, Purity has been married for 25 years and is a proud mother of two adult children, whom she home-educated. The fourth of seven siblings, she values strong family connections and community. She enjoys gardening, DIY projects, and finding creative ways to make spaces feel welcoming.

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