Alina Homecare Winchester & Basingstoke

Absolutely top class! Couldn't have asked for more looking after my vulnerable mum in a position of trust. Truly excellent, hugely generous and all the staff are exceptional. Highly recommended. To quote my mum absolutely "'magical!"

If you are looking for exceptional care for you or your loved ones Anna and her team at Alina are brilliant. They listen, put in the care that the individual person needs and monitor.

Alina Homecare who cares for my daughter in our home are excellent in providing the care and help she needs. The carers are all prompt, caring and extremely efficient. I have found them very helpful when I have needed to get in touch to arrange extra care or change arrangements. My daughter is also very happy with the care she receives

I would highly recommend Alina's services to anyone who might need their support.

Homecare Winchester and Basingstoke Branch to anyone needing care services.

I was impressed with Alina Homecare from the visits beforehand by the management to the lovely lady who came three times a week for a few hours each day to care for my mum while I was on holiday. The carer was efficient, friendly and respectful of mum's needs. The app was a great help in giving specific details of each visit.

I am happy and satisfied with my new carer for the last four months, I feel as if she is my best friend! My life had got very flat and now I have the companionship and care above and beyond, that was promised. My confidence has risen and I'm able to achieve much more than I have been able to in several years. I have not one single complaint or issue and would highly recommend this service to anyone who needs it.

The manager went above and beyond with the care of my father. Her professionalism and care in all areas regarding my father, from the initial meeting to her understanding of my father's dignity down to his wife's comfort and opinions needing to be taken into consideration was exemplary. She managed to put in place a care package for my father at short notice and was a huge support both practically and emotionally for everyone during a very difficult time. Nothing was too big of an ask and she became good friends with both Dad and his wife. I would recommend the manager and Alina Homecare without hesitation, and actually have already done so to another family member!

Thank you to the manager for everything we know where to come in the future.

I’d recommend them to anyone needing home care services.

Absolutely outstanding carers and so much more! They go above and beyond to ensure my parents are well. They are always punctual and courteous and make my parents' every day better. Five stars from us all in all categories.

I suppose it all depends on the carer assigned to you, but in my case, I could not be more grateful for her help.

My father has late-onset Alzheimer's and was recently pushed out of hospital without a care plan in place. Alina Homecare responded immediately to provide sport until the CRT attended. Since then Alina Homecare have been there every day to support my father. I know who is coming as the rotas arrive in good time and I can tell Dad the name of the carer for each day which is important to him. The staff are excellent and Dad is always happy to see them. I couldn't recommend Alina Homecare highly enough.

I would not hesitate to recommend Alina Care.

I was very nervous about asking for help for Mum but from the moment I picked up the phone the team leader could not have been kinder or more understanding. There is a real personal touch to this service, it was also the team leader who came to assess Mum and listen to her needs. Mum greatly enjoyed my time away because the team leader and her team gave her expert, friendly care and showed kindness with laughter too. Will definitely use it again, really impressed.

Alina Homecare took my care package as an emergency when my husband was admitted to hospital. They went above and beyond to get my care in place rapidly and staff have been fantastic, caring and supportive. They ensure I’m eating and taking care of myself. They also pick up things that aren’t right and escalate them as needed. The team leader has been fantastic and gone above and beyond to get the package set up and in place within 24 hours. I would highly recommend them as a supportive and caring organisation who will sit and listen if you need to talk, as well as being proactive and giving you the time you need to do the tasks and remain as independent as you can. Also great having family access to my care notes so family can see how I’m doing and any concerns that might arise.

I chose Alina Care after a lot of research and reading the reviews of a lot of agencies. The care is for my 95-year-old Dad who has Alzheimer's and who is recovering from a hip replacement. From management through to the carers we have absolutely no complaints! Two members of staff in particular got the care plan spot on and all the paperwork was in place before care started. As for the carers they are professional and tidy in their work and very good with my Dad, the laughter that comes out of the bathroom is a lovely thing to hear. We really don't have any complaints whatsoever. Thank you all.

I am a registered blind person, I came out of hospital in October and didn't want to go back to the care agency that I was with as I didn't think much of them, so while I was in there I was introduced to Alina Homecare who came in and did all the paperwork and assessment, the reason I like Alina Homecare is that I have the same person nearly all the time and because I am registered blind that is very important to me, I think that they are wonderful as they go the extra mile for me like bringing me a Christmas dinner, helping me to sort out my new mobile phone, helping me to sort out my problems with my internet and emails, going to click and collect my shopping a couple of times, doing my washing a lot of times nearly every day. So all in all I am really glad that I changed and went with Alina Homecare as they are all really lovely and wonderful going the extra mile a lot of times.

My treatment has been polite, caring, and considerate.

Mainly we are pleased with the service Alina provides. The carers are very good and always willing to help. Occasionally the rota causes a problem. We know it is inevitable that sometimes there have to be changes but often not informed of the amendments to timings in the rota.