Bluebird Care Sutton Coldfield & Birmingham East

Minnie joined the team recently as the Care Manager, bringing with her a wealth of knowledge from both the Social Care and Nursing sectors. Having started in domiciliary care 17 years ago, Minnie’s determination and passion led to her continuing her studies and obtaining a Master’s Degree in Adult Nursing. This career journey has included working in A&E and in Community Nursing as a Senior Registered Nurse, therefore bringing a trove of knowledge, skills and experience to Bluebird Care.

Minnie says “I always aim high and ensure that the quality of care and service being provided by me and those around me is first class. Furthermore, I use my initiative to ensure the smooth running of the care service which is fundamental to the overall functioning of the organisation.
I have worked in partnership with various community services such as District Nurses, GPs, Occupational Therapists, Physiotherapists, Continence teams and Speech and Language Therapy teams. This experience will help both our team and Customers at Bluebird Care (Sutton Coldfield & Birmingham East), as working in collaboration with our local Health Care professionals will ensure the best outcomes for those we support. It also opens future opportunities to develop the scope of care we provide at Bluebird Care such as complex care, allowing those with additional needs and requirements within the community to still fulfil their wishes of remaining in their own homes.”

Minnie is looking forward to implementing her management and leadership skills to ensure Bluebird Care Sutton Coldfield & Birmingham East continues to deliver the highest standards of care to all customers, both current and future, delivered by our approachable and dedicated team of professional Care Experts and office staff.

Sian joined Bluebird Care in 2020 as a Care Expert, and despite being new to care, she excelled and impressed the team and was soon promoted to ‘Lead Care Expert.’ Sian went on to complete her Level 3 in Health and Social Care and is currently working towards her Level 5 qualification, developing her management skills within the sector to continue her career with Bluebird Care. Sian is also the in-house trainer for Medication, Moving & Positioning and Basic Life Support.

Sian ensures the standard of care provided by Bluebird Care Sutton Coldfield & Birmingham East always remains high, through high-quality training and support for staff and regular quality and compliance audits.

Sian says “I have always wanted to be in a profession where I help others and make a real difference to their lives. I had previously worked in childcare settings and found the skills and experience I had built up helped me in my role at Bluebird Care. Bluebird Care is a lovely company to work for; the staff are all very friendly and the management team offer lots of support and development opportunities. I am looking forward to bettering myself and gaining more qualifications as well as being a part of the growth and success of Bluebird Care."

Krysty started her career in the care sector in 2007 and fell in love with the job from the very first client she visited. She joined Bluebird Care in 2022 where her experience, skill set and passion for providing the very best care were quickly recognised and she was promoted to ‘Lead Care Expert’ within the first year. Krysty went on to complete her Level 3 in Health and Social Care and Adult Lead Care Worker in 2023 and soon after was promoted to the Care Coordinator position. In this role, Krysty ensures that the call times are met and that continuity of care.

Krysty says “I love all aspects of my role. I believe everyone deserves the very best care possible and that we should all be the ones to provide that. I have the utmost respect for my team and what we collectively achieve on a daily basis. The Care Experts are all very kind, caring and compassionate, whilst being adaptable to change in every situation.

I have managed to build up a very good rapport with my team on both a professional and personal level; they know we are only a call away. Our customers and their families also know we are always there for them, whether that be via a phone call or popping in to see us for a cup of tea and a chat in the office.”