AA Nursing Care Ltd

1 Elmfield Park, Bromley BR1 1LU
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9.8 69 Reviews
  • AA Nursing Care Ltd, Bromley
AA Nursing Care Ltd provides reliable care from highly trained staff 24 hours a day, 365 days a year.

Since 2013, the company has been committed to offering a full care service that is affordable, reliable, and available to anyone in need of support. The main aim is to put smiles on people's faces through a fully personal, kind, considerate, and caring service.

Whether you need domiciliary care, such as help with daily activities, or live-in care, AA Nursing Care is there for you. They also offer palliative and end of life care, companionship as well as a range of specialist nursing care services.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £24.50 – £27
  • Weekly Live-in Care Fees: £1300 – £1400

These prices are only a guideline, please contact AA Nursing Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • A A Nursing Care Ltd

Person in charge

  • Lebouet Kone (Manager)

AA Nursing Care Ltd Reviews (69)

9.8

AA Nursing Care Ltd has a Review Score of 9.8 (9.818) out of 10, based on 15 reviews in the last 2 years.
Over all time AA Nursing Care Ltd has 69 reviews.

Overall Experience
  • 59
  • 9
  • 1
  • 0
  • 0
Date Published
  • 69
  • 2
  • 7
  • 15
  • 54
Reviewer Connection to AA Nursing Care Ltd
  • 22
  • 14
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  • 7
  • 1
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  • 1
  • 1
Total of 69, showing 41-60
Review from M S (Son of Client) published on 21 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We found the level of care given to my father to be excellent, not just from the carers themselves but also from the management team as well. They were highly professional, reliable and took the time to get to know my father so as to better understand his requirements. They were also happy to keep the
family informed of any changes to his condition, to assist with any medical needs and would go that extra mile if need be. We were very grateful for the support they showed towards both my father and the family.
Reply from Lebouet Kone, Manager at AA Nursing Care Ltd

Dear Mike, thank you for the kind feedback. Regards.

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Review from Michael D (Husband of Client) published on 10 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been delighted with our contact with all staff from AA Nursing Care. We have in-care visits on three occasions each day. These are always congenial occasions for my wife and myself. They provide a wider social contact as well as daily support. This is written after only a 7-day first experience
to put in perspective.
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Review from J B (Daughter of Client) published on 2 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been very impressed with the service of the carers. They have been very attentive and caring towards my father. The carers are generally patient, and understanding, and will attend to his needs. They have demonstrated a positive attitude showing care and sympathy at all times even when he's
being awkward or experiencing mood swings. So thank you for your continuous and amazing support.
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Review from Rebecca P (Daughter of Client) published on 2 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came home at the end of June for her end of life, and the hospital engaged AA Nursing to take care of her while she was with her family. We met several teams, and each member was kind and lovely, friendly and chatty with Mum when she wanted to be, and quiet and considerate when she was feeling more
poorly. They were extremely respectful and professional, and the whole family - not just Mum - enjoyed getting to know them over the fortnight that they visited. We are so grateful for all their help, kindness and care.
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Review from Ian L (Son of Client) published on 2 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the carers are friendly, attentive, kind, competent, and professional. All the carers treat the client with dignity and compassion - they have done since day one.
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Review from John W (Husband of Client) published on 29 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care staff arrived when they said they would. Were very professional and efficient, and took care in changing and bathing my wife. They always left her in a comfortable and settled position with no fuss or rushing on their part. Very pleased with the staff who attended.
Reply from Lebouet Kone, Manager at AA Nursing Care Ltd

Thank you very much, John. It was a pleasure to look after your wife.

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Review from Helen H (Wife of Client) published on 18 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager is a very friendly person and is very caring to my husband.
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Review from S E (Wife of Client) published on 14 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care that was provided to my husband was excellent. The staff who attended to my husband were very courteous and treated him as though he was a friend and nothing was too much trouble for them and my husband looked forward to seeing them at every visit.
Reply from Stephanie Kone, Manager at AA Nursing Care Ltd

Thank you so much for the kind review. Our motto is to treat everyone with respect and dignity.
Regards
Stephanie
Manager

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Review from V T (Wife of Client) published on 11 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers were excellent in every way. They called four times a day funded by the NHS. They were kind and caring at all times to my husband and supportive towards me and my son. They kept me informed on my husband's condition and answered any queries I had. I could not fault the teams in any way and
would not hesitate to recommend your company. I wish to thank them all for their hard work and dedication.
Reply from Lebouet Kone, Manager at AA Nursing Care Ltd

Thank you for these kind words. I will pass this good feedback on to the carers. Thank you.

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Review from Lisa E (Daughter of Client) published on 10 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care was set up for my father at very short notice and from day one the care that was provided was first class. There was consistency with the carers who attended; they were all extremely attentive and caring, taking time to build a bond with Dad and getting to know him. They were extremely patient
and took account of Dad's needs as his illness progressed. In addition to supporting Dad, they also supported the wider family, reassuring us and listening to what we wanted for Dad. The managers kept in touch throughout ensuring his medical needs were taken care of, chasing doctors, and obtaining advice when it was needed. I would highly recommend AA Nursing Care Ltd, they truly had the well-being of Dad at the heart of everything they did.
Reply from Stephanie Kone, Manager at AA Nursing Care Ltd

Dear Lisa, thank you so much for your kind words, your dad was a lovely man and it was a pleasure looking after him.

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Review from Sylvia C (Wife of Client) published on 26 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care team looking after my husband were excellent. I can not thank them enough for the compassion they showed in their care.
Reply from Stephanie Kone, Manager at AA Nursing Care Ltd

Dear Sylvia, thank you so much for your kind words. It was our pleasure looking after your husband.

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Review from G P (Client) published on 18 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been extremely satisfied with the service I have received. All the carers have been helpful and cheerful and have looked after me very well.
Reply from Stephanie, Manager at AA Nursing Care Ltd

Many thanks for the positive feedback. Our job is to ensure that we provide excellent service and holistic care to our service user.

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Review from Joy H (Wife of Client) published on 18 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care team were kind and efficient, provided excellent care at a very difficult end-of-life time. The care was faultless, a dedicated, polite team kept me informed and my husband as comfortable as possible. Thank you to the manager and the wonderful staff.
Reply from Stephanie, Manager at AA Nursing Care Ltd

Thank you for your review, we're very pleased to hear you've been satisfied with our service.

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Review from P D (Wife of Client) published on 7 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very efficient and caring.
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Review from Amanda C (Client) published on 27 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family and I were treated in the best way possible. The staff were very professional and friendly. Thank you very much.
Reply from Stephanie, Manager at AA Nursing Care Ltd

Thank you Amanda for the feedback. It is our duty to treat everyone with respect regardless of their medical condition, race, sex, religion, age.

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Review from G D (Client) assisted by family/friend published on 12 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very pleased with the help and service I had from the nurse and timekeeping 100%. Very good bedside manner. If ever I needed a nurse again I would ask for the same nurse.
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Review from Barrie (Husband of Client) published on 12 October 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
I was interviewed by a member of staff at my home about my requirements. The following week a qualified and experienced lady came to look after my wife during the night. My wife wakes frequently during the night and has to be taken to the toilet so I don’t get much sleep. When she is here, I sleep in
the other room and get a good night's sleep, confident that she is well looked after.
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Review from John D (Client) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy with the service I will recommend it to anybody.
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Review from Sue H (Daughter of Client) published on 23 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team were very caring with my father. They helped him with his washing, cooking and medicines. They maintained his dignity at all times. They were also very well organised and communicated with me on a regular basis. Although they were only with Dad for a short period of time, I was confident in
the care he was receiving.
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Review from B C (Client) published on 21 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy with the service I'm receiving. I will recommend this agency.
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Current Review Score: 9.8 (9.818)

Overview of Review Score

The Review Score of 9.8 (9.818) out of 10 for AA Nursing Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.818 for AA Nursing Care Ltd is calculated as follows: ( (77 Excellents x 5) + (6 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 88 Ratings = 4.818
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for AA Nursing Care Ltd is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

No image found

Rolf Bauer

Job Title: Director Joined: 2018

My name is Rolf; I'm the Director of AA Nursing. I joined the team in 2018.

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