AA Nursing Care Ltd

Thank you!

We had a live-in carer looking after my dad for four months. He kept my dad safe, clean and well-fed. My dad was previously very independent and wouldn't always do as he was told but they got on very well mainly due to the carer's compassion. The only slight issue we had was around communication when the carer didn't answer his phone, this was frustrating at times but didn't cause any significant problems. Overall it was an excellent relationship between all parties.

My father likes both of them and feels very looked after.

Fantastic service, friendly, polite and very courteous of Mum's needs. Very informative of anything to do with Mum. Really nice genuine people that care for the whole family.

I must write to tell you how grateful we are as a family to receive such loving care from the nurses who looked after our mum before she passed away. Very professional in manner and always ready to listen to family members. Any concerns from the family were taken seriously and looked into. Mum always looked comfortable after their visit. Thank you to those nurses who looked after our mum.

We hope that this feedback is useful and thank you for the care given.

We found the level of care given to my father to be excellent, not just from the carers themselves but also from the management team as well. They were highly professional, reliable and took the time to get to know my father so as to better understand his requirements. They were also happy to keep the family informed of any changes to his condition, to assist with any medical needs and would go that extra mile if need be. We were very grateful for the support they showed towards both my father and the family.

We have been delighted with our contact with all staff from AA Nursing Care. We have in-care visits on three occasions each day. These are always congenial occasions for my wife and myself. They provide a wider social contact as well as daily support. This is written after only a 7-day first experience to put in perspective.

We have been very impressed with the service of the carers. They have been very attentive and caring towards my father. The carers are generally patient, and understanding, and will attend to his needs. They have demonstrated a positive attitude showing care and sympathy at all times even when he's being awkward or experiencing mood swings. So thank you for your continuous and amazing support.

Mum came home at the end of June for her end of life, and the hospital engaged AA Nursing to take care of her while she was with her family. We met several teams, and each member was kind and lovely, friendly and chatty with Mum when she wanted to be, and quiet and considerate when she was feeling more poorly. They were extremely respectful and professional, and the whole family - not just Mum - enjoyed getting to know them over the fortnight that they visited. We are so grateful for all their help, kindness and care.

All the carers are friendly, attentive, kind, competent, and professional. All the carers treat the client with dignity and compassion - they have done since day one.

Care staff arrived when they said they would. Were very professional and efficient, and took care in changing and bathing my wife. They always left her in a comfortable and settled position with no fuss or rushing on their part. Very pleased with the staff who attended.

The manager is a very friendly person and is very caring to my husband.

The care that was provided to my husband was excellent. The staff who attended to my husband were very courteous and treated him as though he was a friend and nothing was too much trouble for them and my husband looked forward to seeing them at every visit.

The carers were excellent in every way. They called four times a day funded by the NHS. They were kind and caring at all times to my husband and supportive towards me and my son. They kept me informed on my husband's condition and answered any queries I had. I could not fault the teams in any way and would not hesitate to recommend your company. I wish to thank them all for their hard work and dedication.

Care was set up for my father at very short notice and from day one the care that was provided was first class. There was consistency with the carers who attended; they were all extremely attentive and caring, taking time to build a bond with Dad and getting to know him. They were extremely patient and took account of Dad's needs as his illness progressed. In addition to supporting Dad, they also supported the wider family, reassuring us and listening to what we wanted for Dad. The managers kept in touch throughout ensuring his medical needs were taken care of, chasing doctors, and obtaining advice when it was needed. I would highly recommend AA Nursing Care Ltd, they truly had the well-being of Dad at the heart of everything they did.

The care team looking after my husband were excellent. I can not thank them enough for the compassion they showed in their care.

I have been extremely satisfied with the service I have received. All the carers have been helpful and cheerful and have looked after me very well.

The care team were kind and efficient, provided excellent care at a very difficult end-of-life time. The care was faultless, a dedicated, polite team kept me informed and my husband as comfortable as possible. Thank you to the manager and the wonderful staff.

Very efficient and caring.