Alina Homecare Lancing

The manager and his team provide an amazing service for my elderly aunt. I feel confident and reassured that my aunt is extremely well looked after and all her needs attended to. My aunt is always happy and finds her carers warm, friendly and kind. The manager and the team are very approachable and nothing is too much trouble. They use the online system to log details of their visits and have allowed me access to this which is so helpful. I would totally recommend them to anyone looking for extra help with loved ones. I know that my aunt is given all her medications appropriately and that any new health issues are reported to me immediately which is very comforting as I am unable to visit my aunt as often as I would like. Her home is always clean and her clothes and appearance neat and tidy thanks to their diligence. We are very lucky to have them in my aunt's daily life.

I have found Alina Homecare to be a well-managed care company with cheerful and caring staff. Having looked after my mother for over ten years I had no hesitation in employing them for myself when I needed extra support over five years ago. Needless to say, I continue to be impressed with their services and would not hesitate to recommend them.

I have been very impressed with the service provided by Alina Care. The management are excellent and happily facilitate any late changes to requirements if they can. I have met some of the carers personally and they are all very personable and professional. Their involvement with my mother has been a source of great comfort and relief to me, and she enjoys their visits too.

Alina Homecare Lancing has been really efficient in managing the service for my elderly father, and the staff are extremely caring and professional. The field coordinator is very accessible, and it is easy to make changes. I would definitely recommend this company for home care.

I am deeply impressed by the warm, friendly and professional approach of all the staff members who have helped me and my husband with his mixed dementia. They offer help whether for a few hours or full time with equal commitment and relational response. They treat their clients with dignity, knowledge, warmth and humour.

I am a service user that receives live-in care. My first initial assessment with Alina Homecare was great, I was made to feel comfortable expressing myself as the lady that assessed me made me feel at ease and made me feel she understood me. We had laughs as well as times I felt uncomfortable explaining what I will need, I was reassured that my needs were going to be met and so far they have. My field care supervisor has been so understanding and supportive so much so that she makes sure I am allocated to a carer that is best suited for my needs. She also has gone above and beyond to make sure those needs are met. Thank you to all of those at Alina Homecare Lancing!

They leave my home tidy and ensure I'm happy before they leave. They reassure me while I'm transferred via hoist and make me comfortable in my recliner or bed always.

Fantastic service from Alina. Everything about them is great from management to the frontline carers. The quality of care to Dad in his last few weeks was special and the subsequent care of my Mum is frankly amazing. Seeing as I live so far from home, it's very reassuring to know she is being well cared for.

We cannot praise Alina staff and carers enough. They stepped up when we needed care for my mother in law after a fall, just before a holiday and got a care package in place in less than a day! What was initially was going to be a temporary arrangement for a couple of weeks became a normal package caring on a daily basis. One of the main reasons for this was the ladies who cared for her were empathetic, tender and reliable. They treated her with great respect and they became her friends and she looked forward to their visits. They made her last few months of independent living much easier and we do not hesitate to recommend their services for future clients.

We changed my mother's care to Alina (Lancing) 5/6 months ago and wish we'd done so sooner. The office staff are friendly and very responsive to extra requirements arising from time to time. The small team of carers for the local area are clearly of a much higher standard than those from our previous agency. We do not live locally and need a reliable service, which Alina clearly provide. The cost is slightly higher but well worth the difference. All in all, we are very pleased with Alina's professional and personal service.

Always helpful and cheerful.

The carers keep the family up to date with Mum’s needs.

I am extremely happy with your care and support, not only for my mum but for my father and myself. Fantastic service. Highly recommended.

A group of very kind people and always ready to listen.

Very consistent levels of care but capable and compassionate staff. All appointments attended and no 'no shows'. Thank you for your consistency and reliability.

They are all very kind and considerate. I feel safe in their care. All carers have arrived on time and seem very well trained.

The staff is very pleasant, friendly and efficient.

All carers are excellent. Very helpful at all times.

I feel happy to leave her in their care.

I fully recommend Alina Homecare to anyone in need of a care package.