Nest Homecare Ltd

Claremont House, 70-72 Alma Road, Windsor SL4 3EZ
Review Us
9.9 61 Reviews
  • Nest Homecare Ltd, Windsor
Nest Homecare is a privately-run homecare provider based in Windsor covering towns in Berkshire and South Buckinghamshire.

They specialise in providing professional, exceptional quality care and support to enable clients to remain independent, safe and happy in the clients' own homes. Their person-centred approach is totally unique and bespoke to each individual client's needs. They provide hourly visits, overnight (sleeping nights and waking nights) and Live-in (see areas covered below).

They offer a range of services including personal care, management and administration of medication, meal preparation, shopping and trips out, domestic chores and companionship. They are able to offer support for complex care including Catheter Care, Stoma and PEG. The care staff are experienced, highly-trained and Enhanced-DBS-checked.

They are proud to provide a specialised dementia service with experienced and well-trained carers who can provide practical advice, help and support on all aspects of living with dementia.

Nest Homecare is proud to be rated as 'Good' by the CQC (July 2023).

Areas they cover include Ascot, Bray, Datchet, Eton, Holyport, Maidenhead, Old Windsor, Sunningdale, Sunninghill, Wentworth, Windsor, Virginia Water and Wraysbury. They also provide line-in care services in the South Buckinghamshire area including Amersham, Beaconsfield, Chalfont St Peters, Denham, Henley, Gerrards Cross, Marlow, Taplow.
Show Nest Homecare Ltd on the Map

Care Provided by Nest Homecare Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 45 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £34 – £38
  • Weekly Live-in Care Fees: £1400 – £1800

Fees will be confirmed during enquiry and /or assessment stage.
No charge for cancelled visits if cancelled with 24+ hours notice.

These prices are only a guideline, please contact Nest Homecare Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Nest HomeCare

Person in charge

  • Afsheen Mughal (Registered Care Manager)

Nest Homecare Ltd Reviews (61)

9.9

Nest Homecare Ltd has a Review Score of 9.9 (9.914) out of 10, based on 16 reviews in the last 2 years.
Over all time Nest Homecare Ltd has 61 reviews.

Overall Experience
  • 52
  • 9
  • 0
  • 0
  • 0
Date Published
  • 61
  • 3
  • 9
  • 16
  • 45
Reviewer Connection to Nest Homecare Ltd
  • 21
  • 10
  • 7
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 61, showing 61-61
Review from A C (Friend of Client) published on 21 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although the first interview was very long, NEST had made a note of everything we had discussed and the carer was more than aware of the needs and so she was prepared and able to give excellent care with TLC and common sense. Thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.914)

Overview of Review Score

The Review Score of 9.9 (9.914) out of 10 for Nest Homecare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.914 for Nest Homecare Ltd is calculated as follows: ( (85 Excellents x 5) + (8 Goods x 4) ) ÷ 93 Ratings = 4.914
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Nest Homecare Ltd is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Jun 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (5)

Meet the Team (2)

Nikki

Nikki Willcock

Job Title: Owner / Director Joined: 2018

Nikki is one of the co-founder's of Nest Homecare - her passion for caring is borne out of helping support her elderly father who lives with dementia to stay at home. By helping her father, Nikki realised that there were so many improvements that could be made to his life, and that is her focus on a daily basis.
Nikki lives in with her family in Windsor, holds a BA (HONS) Business Studies degree and many qualifications within the care sector including Level 2 in Dementia Care. Nikki is also a Dementia Friends Champion and an active member of the local Dementia Action Alliance.

Afsheen

Afsheen Mughal

Job Title: Registered Care Manager Joined: 2022

Afsheen joined Nest in 2020 as a Care Coordinator and has risen through the ranks to become a Registered Care Manager. Afsheen is responsive, kind, and so passionate about Nest staff and clients. Afsheen is studying for her Level 5 in Health and Social Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Nest Homecare Ltd to verify any information. View our terms and conditions. Nest Homecare Ltd has an Enhanced Service - more info.