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Nest Homecare Ltd

Claremont House, 70-72 Alma Road, Windsor, Berkshire SL4 3EZ
Nest Homecare Ltd Logo
Nest Homecare Ltd logo
Nest Homecare Ltd, Windsor
Nest Homecare Ltd, Windsor
Nest Homecare Ltd, Windsor

Nest Homecare is a privately-run homecare provider based in Windsor covering towns in Berkshire and South Buckinghamshire.

They provide hourly visits, overnight (sleeping nights and waking nights) and Live-in (see areas covered below).

They offer a range of services including personal care, management and administration of medication, meal preparation, shopping and trips out, domestic chores and companionship. They are able to offer support for complex care including Catheter Care, Stoma and PEG....  

Care Provided by Nest Homecare Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 45 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £36 - £38
  • Weekly Live-in Care Fees: from £1,400
Fees will be confirmed during enquiry and /or assessment stage.

No charge for cancelled visits when cancelled with 24+ hours notice.

The price(s) shown are provided by the agency. Contact Nest Homecare Ltd for full pricing details and T&Cs.

Contact Nest Homecare Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Nest HomeCare
  • Private Owned

Person in charge

  • Afsheen Mughal (Registered Care Manager)

Nest Homecare Ltd Reviews (63)

9.9

Nest Homecare Ltd has a Review Score of 9.9 (9.852) out of 10, based on 15 reviews in the last 2 years. Over all time Nest Homecare Ltd has 63 reviews.

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Showing 63 reviews matching selected criteria
Review from Cyra S (Daughter of Client) published on 24 April 2026 Submitted via Website
Overall Experience

Nest Homecare have been an incredible care company and we cannot thank them enough for everything they have done in caring for my Mother on a daily basis and, particularly, at times of crisis, which have been so very much appreciated. I live a great distance from my Mother and Nest Homecare have always filled me with confidence that my Mother is being cared for properly when I am not with her.

My Mother is of a great age now and has only been able to thrive with independent living for all this time because of the wonderful care she receives. She has been with Nest Homecare since 2021.

All the staff at the office and the carers have been amazing and my Mother has had a lovely relationship with them all. They cannot do enough to help which is so refreshing these days and they have very high standards.

I cannot rate or recommend Nest Homecare highly enough, hence the excellent ratings all round. Thank you

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thanks you so much for your very kind words - we are so grateful and I will pass on your thanks to the staff. Your Mother is an absolute delight, and we are so thankful to have known her, and got to know her so well. With very best wishes. Nikki

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Review from Jane O (Daughter of Client) published on 18 March 2026 Submitted via Website
Overall Experience

My father is being cared for with absolute compassion and care. Nest has also supported us all in what sometimes can be such a difficult and confusing time. All the carers are supportive, professional and caring and without them we could not give our father the care and love that he needs at this time. In particular the leadership of Nest are extremely adept at helping us navigate what we are doing and what we need to do. We have now been with Nest for about 18 months and they have helped us with our fathers hospital stays and also at home. It is so reassuring to have their help especially when everything is new to us and we have never been in this situation before. I thouroughly recomment Nest.

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you for your extremely kind words. He is such a wonderful man and it's an absolute pleasure to help support your father to stay at home, and a pleasure to work with such a lovely family.

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Review from Andrew G (Son of Client) published on 7 October 2025 Submitted via Website
Overall Experience

After comparing three different care companies I decided on Nest Homecare and they have been supporting my Mum since July 2025. The support we receive from the office and the frontline carers has been excellent. There have been a number of occasions where Mum has needed extra visits at very short notice and Nest have met the challenge. I get daily updates from the carers via the online system which allows me to monitor which tasks from the care plan have been completed. Based on my experience I would highly recommend Nest.

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you so much for your very kind words - it's our absolute pleasure to help support you lovely Mum at home.

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Review from S F (Sister of Client) published on 1 October 2025 Submitted via Website
Overall Experience

I have been very happy with the care and compassion the carers have given my sister since being diagnosed with Alzheimers. I appreciate the company manager keeping in touch regarding any concerns, and regularly visiting the home.

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Many thanks for your kind words - we are committed to helping support your sister to continue to live independently and safely at home.

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Review from Rob G (Husband of Client) published on 18 September 2025 Submitted via Website
Overall Experience
I started using Nests carers in October 2024.
Until August this year I had tried various times and days to help me care for my wife.

All the carers that have come have been wonderful, exceptionally patient and kind with a difficult situation. I thoroughly recommend everyone involved!

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Many thanks for your kind words. It was a pleasure to help support your wife at home.

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Review from Anton W (Son of Client) published on 11 March 2025 Submitted via Website
Overall Experience

Last year, my father rapidly became quite frail and confused, culminating in a fall and a stint in hospital. A manager from Nest visited at very short notice to review his needs. They were so knowledgeable, kind, and professional and stayed with Dad for well over an hour to discuss his care options, which were put in place only a few days later. Since then they've been outstanding. Their managers are always available and administer every possible aspect of his care, 24/7/365, which is wrapped up in his hourly fees at no extra cost. Nothing is too much trouble, from pharmacy collections, to arranging last minute extra care over Christmas. The carers themselves are brilliant and Dad loves having them around. I couldn't recommend this care company enough!

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you so much for your very kind words regarding the care for your Dad - we really aim to put 110% into helping support people to remain in their own homes, and we're delighted that we're able to do this for your lovely father.

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Review from C M (Son of Client) published on 25 February 2025 Submitted via Website
Overall Experience

We were entirely happy with the care and attention received from Nest. They enabled my father to live and die at home with dignity. Both their management and carer were supportive and understanding.

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you so much for your kind words - it was our absolute pleasure to help support your Dad at home and he's very much missed.

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Review from Elizabeth R (Daughter of Client) published on 25 February 2025 Submitted via Website
Overall Experience

To the management and all the amazing carers at Nest Homecare, myself, my brothers and my sister want to say thank you for looking after our parents. We couldn't have asked for a better company. The carers, all so professional, experienced and kind went above and beyond to care for our Mum and Dad. Sadly, our Mum passed away in June 2024, which left our Dad living on his own. We upped the times your carers would come to be with him daily which was such a comfort to him and us. He has made some lovely friends with your carers. I highly recommend Nest Homecare. Many thanks for everything girls.

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you so much to you and all your family - we all absolutely loved helping support your parents, and it was such a sad loss when your Mum passed. Thanks again.

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Review from R F (Daughter-in-law of Client) published on 19 February 2025 Submitted via Website
Overall Experience

Nest have been providing care for my family member for a few years now but we have recently increased their package. They try to provide continuity in the carers and are very understanding of my family member's individual needs. They give care with dignity and a smile.

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thanks so much for your very kind words. It's our pleasure to be able to have helped to support your family member for so long at home. Best wishes

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Review from Rachel A (Relative of Client) published on 19 February 2025 Submitted via Website
Overall Experience
My mother-in-law's partner, at 92 years old, was already receiving fantastic care from Nest, with two visits per week while my mother-in-law was travelling. Despite his age, he is strong-willed and insists on going to the shops alone, taking long walks, and staying active. Unfortunately, he suffered a fall on one his his little adventures and was taken to A and E.

Upon his return home, I contacted Nest, and they immediately sprang into action, increasing his visits and providing excellent communication and guidance on the next steps and longer-term planning. Thanks to their support, he made a quick recovery and we feel confident of his ongoing care through the help of Nest.

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you so much for your kind words - we will always do our best to assist in any situation, and we really enjoy helping support your family member.

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Review from Dawn C (Daughter of Client) published on 12 November 2024 Submitted via Website
Overall Experience
My mother has dementia but was still living on her own. The care given was exceptional.
The caregivers were caring, understanding, and interested in what Mum had to say. Mum really liked them and was excited when they were due.
I can not fault them at all. When it was obvious to them that Mum needed more care in different areas I was told immediately.
We carried on with the care provider until they advised that she could no longer be safe when she was on her own.

Mum is now in a nursing home near me in the area, and often talks about the lovely girls who looked after her!

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you so much for your lovely words, we really loved helping support your Mother and we're happy she's doing so well.

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Review from Gordon R (Son of Client) published on 4 September 2024 Submitted via Website
Overall Experience

Nest has given excellent service to my 90-year-old mother. They were quick to respond when her need for care became apparent and added her to their schedule seamlessly. All of the carers are very professional and extremely kind, as are the office staff. I have no hesitation in recommending their services.

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you so much for your kind words and we will make sure these are passed on to the staff who supported your lovely Mother. It was such a pleasure to have met her and to have helped to support her. Very best wishes.

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Review from Lesley S (Daughter of Client) published on 3 September 2024 Submitted via Website
Overall Experience

My elderly mother was admitted to hospital this spring and it became apparent to me that upon discharge she would need some support to continue living at home. I felt Mum needed some full-time care initially to enable her to gain confidence to be able to live back at home and due to a family wedding and childcare duties I felt I was unable to provide this care. Nest quickly found someone to live in for 3 weeks. The carer was brilliant. Mum's personal needs were met and the house was spotless. Mum regained enough confidence for us to be able to reduce the visits to 1 hour per day. I have found the team to be very approachable, caring and sensitive to Mum's needs. At first, Mum was reluctant to consider needing help but she now sees that this is the best way to maintain her independence at home. I live about 45 minutes away from Mum and have other family responsibilities so cannot visit every day. I would highly recommend Nest to anyone who is in need of care help at home. Thank you.

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you so much for your lovely words - your Mother is an absolute pleasure to support her at home. The staff really look forward to seeing her every day and we're delighted to have helped her rehabilitate after her hospital stay. With very best wishes.

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Review from Sharon W (Daughter of Client) published on 2 September 2024 Submitted via Website
Overall Experience

I would highly recommend these guys. Their care manager was just amazing and despite ringing at 5:30 pm as an emergency had care set up very soon. We didn't get to use them that long as sadly my mum passed away. The care manager was just amazing and her communication was perfect. Thank you for your support in such a tough time. Mum had Alzheimer's and my dad was at home with my mum and they supported them both and myself as the daughter.

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you so much for your kind words - it was a pleasure to know you and your lovely Mum and Dad, even though it was for a short time. With very best wishes.

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Review from Alison B (Daughter of Client) published on 12 July 2024 Submitted via Website
Overall Experience

We contacted Nest shortly after our Father passed away in February due to our mother having Alzheimer's and found them to be very caring and considerate of our situation. We initiated a home visit to assess my Mother's needs and they were very thorough and friendly and put Mum at ease. They chatted easily with her to find out her likes and dislikes in order to find a carer that would fit perfectly. We are now into the 4th month of having a live-in carer with Mum, both the main carer and break cover carer are lovely happy people and they are so kind, caring and considerate and look after our Mum so well, Mum is settled and we feel happy knowing she is safe and being well looked after. I highly recommend Nest.

Reply from Nikki Willcock, Director at Nest Homecare Ltd

We cannot thank you enough for your kind words - it's such a pleasure to help support your amazing Mother at home, and to have met yourself and your sister. It's very humbling knowing that she is able to remain at home with our support. Thanks again.

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Review from Caroline G (Power of Attorney of Client) published on 14 February 2024 Submitted via Website
Overall Experience

We hired Nest for a friend with dementia. She had three visits a day, one hour per visit. She also had a period of 3 weeks with a live-in carer. The carers have been so kind. They really care. They'd give her the medication, were very thorough, would help her keep clean, and would do little quizzes with her to help with the memory. They took her to appointments, to do shopping, and even out for a coffee. They made sure she'd eaten, and if she hadn't they would cook something for her. They had a good understanding of my friend's health requirements and I can't recommend them highly enough. The office regularly kept in touch with me, and being able to read the carer's report of each visit was very helpful.

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you for your kind words - it was really such a pleasure to help support your lovely friend at home. Best regards.

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Review from M H (Daughter of Client) published on 16 November 2023 Submitted via Website
Overall Experience

Very happy with the service Nest provide for my elderly mother. The carers are conscientious and helpful. It’s a relief to know that someone is visiting Mum twice a day and she looks forward to their visits.

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you so much for your kind words, it's an absolute pleasure to help support your mum at home and the team really enjoy seeing her.

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Review from E P (Daughter of Client) published on 8 November 2023 Submitted via Website
Overall Experience

I can not fault the care Nest have provided! Over several years they provided extra care at short notice when we had a crisis and the kindness of one particular carer when my mother had a fall was above and beyond!

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you so much for your kind words and we're happy that we were able to assist in a crisis. Very best wishes.

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Review from Karin O (Wife of Client) published on 26 July 2023 Submitted via Website
Overall Experience

I am very satisfied with the care that is given by Nest Homecare to my husband. My husband is also very happy to see two of them twice a day. The carers are mostly dressed in carer-appropriate clothes; they are friendly and courteous to my husband and are usually happy to be here in our house.

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you so much for your kind words. We really appreciate them and very much enjoy helping support them at home.

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Review from P P (Client / Service User) published on 8 December 2022 Submitted via Website
Overall Experience

The carers provided for post-operative care were all very nice and very helpful and were on a schedule done at very short notice when a previously booked service had to withdraw. I appreciated the prompt and pleasant 'stepping into the breach' by the Nest HomeCare management.

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you for your kind words - it was a pleasure to help support you post-op and we enjoyed visiting you very much.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 June 2018
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Nest Homecare Ltd.

Awards / Recognitions (5)

  • Recipient: Nest Homecare LtdDate: Friday 22 Sep 2023
  • Recipient: Nest Homecare LtdDate: Thursday 08 Dec 2022
  • Recipient: Nest Homecare LtdDate: Thursday 29 Apr 2021

Meet the Team (2)

Nikki Willcock Job Title: Owner / Director Joined: 2018
Nikki Willcock
Nikki is one of the co-founder's of Nest Homecare - her passion for caring is borne out of helping support her elderly father who lives with dementia to stay at home. By helping her father, Nikki realised that there were so many improvements that could be made to his life, and that is her focus on a daily basis.

Nikki lives in with her family in Windsor, holds a BA (HONS) Business Studies degree and many qualifications within the care sector including Level 2 in Dementia Care. Nikki is also a Dementia Friends Champion and an active member of the local Dementia Action Alliance.

Afsheen Mughal Job Title: Registered Care Manager Joined: 2022
Afsheen Mughal

Afsheen joined Nest in 2020 as a Care Coordinator and has risen through the ranks to become a Registered Care Manager. Afsheen is responsive, kind, and so passionate about Nest staff and clients. Afsheen is studying for her Level 5 in Health and Social Care.

Frequently Asked Questions about Nest Homecare Ltd

How many Carers does Nest Homecare Ltd employ?

Nest Homecare Ltd employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Nest Homecare Ltd to verify any information. View our terms and conditions. Nest Homecare Ltd has an Enhanced Service - more info.