Baxters Homecare Ltd

I was not keen to ever have carers for my mum, however when she was given end of life, it became a necessity. Baxter’s came to visit to find out our exact care plan and discussed how often they would come and times to suit. Everyone who attended to my mum's needs was friendly, courteous and professional. They made her feel at ease and spoke to us as a family too. Highly recommend them to anyone. Special mention to a specific carer, who my mum absolutely loved. He made her smile right to the end. Thank you Baxter’s you were an amazing help.

Thank you very much for your service. Staff were friendly and helpful. My husband had brain cancer. They looked after my husband for nearly six months. I will definitely recommend Baxters Homecare LTD.

Baxter team members came to my house for three months. I needed someone desperately to help me to help my husband. Team was very good. They look after my husband very nice and carefully. They always cared for him the way it suits him. Me and my husband really appreciated their effort and help. Thank you all and God bless you all. Thank you. With love.

Since my dear mum was devastatingly diagnosed with brain cancer in March this year, our whole world got turned upside down and life as we knew it has suddenly changed forever overnight. The dreadful news hit us like a ton of bricks, we all felt completely lost and helpless, not knowing where to turn and had no idea what the future would look like or how we were going to cope. But we were thankfully blessed with the Baxters Homecare family who entered our lives and have been there for us from the very beginning by showing endless support, care, comfort and loyalty. We cannot believe how lucky we have been to have such caring, loving and kind people not only look after Mum's every single need but also provide such amazing emotional support to me, my dad and our whole family. All the carers who have looked after Mum have massively enriched our lives so much and have brought us huge amounts of joy and happiness during this very difficult and challenging time. We are forever grateful.

Thank you so much.

One was Dad's carer for the two weeks before he passed away peacefully, in his own home, listening to his classical music. She was Dad's full-time carer, day and night, and was absolutely brilliant with him, and Dad loved her. When the family visited and made any suggestion, such as, 'would you like a hot water bottle?' Dad would reply, 'don't interfere, you're just a visitor now'. Our family had been caring for Dad, staying over at night and being there during the day, but we couldn't cope any longer, and we couldn't have hoped for a better carer than her. As well as being very caring and meeting Dad's every need, she was very professional, keeping in close contact with her supervisor. She enabled Dad to have a happy and comfortable final two weeks of his life, and we are very grateful to her and the team at Baxters for this.

Baxters Homecare provided care at home for my mum during the last few months of her life. It was such a relief and gave me peace of mind to know that she had lovely carers with her whilst I was working. The standard of care from the Baxters team, along with their caring and compassionate natures is excellent. All of the carers are well-presented and very professional. I would have no hesitation in recommending this home care provider.

All the best.

Staff were brilliant with my Mum, and she loved seeing them, always made sure mum was okay and often made her laugh, very good with letting me know any issues, also able to speak to someone, to the manager and team Thank you x

I cannot recommend this company enough. It truly gave me peace of mind to know that someone kind and considerate was with my mum when I could not be there. I will never forget their kindness and compassion - it was absolutely first class

We would highly recommend Baxter's Homecare for any family needing caring support at home.

It was a pleasure to have Baxters Homecare Ltd help us with my father during a difficult time. The staff were polite and caring and took great care of my father's needs. The staff kept us in form of any changes and also provided advice. Without their help, we could not have looked after my father at home. A big thank you.

I cannot praise the service received from Baxters Homecare highly enough. From our first telephone conversation I felt confident and at ease with the level of caring and professionalism portrayed - this was cemented on our first physical meeting and continued thought the time of care. Each member of the team was gentle, kind and respectful showing interest in their client with a caring nature. The care provided was premium and I would be a priority contact should we require it again.

It would be impossible to say just how grateful all our family are to Baxter's Homecare for the quite amazing and compassionate care they gave to my husband. We are just so grateful that it was the NHS who recommended them to us.

Baxters helped care for my husband in the last few months of his life. It was a really sad time for our family, however, the ladies' daily visits were welcomed. During those dark days, there were snippets of my husband's cheerful side as you would often hear him laughing with the ladies. They were kind and gentle, very smart in their presentation and nothing was ever too much. I would definitely recommend them

Thank you all.

Baxters Homcare's team cared for my husband for a year as he battled with motor neurone disease until he sadly passed away. I cannot fault their expertise, professionalism and the care they provided. Not only did they provide the care he needed to an extremely high standard, which made him feel safe and comfortable in his own home, they made him laugh and he enjoyed their company which was important to his quality of life. Our carers were very supportive and kind to me as well and always considerate. I view them as friends. I cannot praise them enough and highly recommend them for the superb care they provide.

The Baxter’s Team provided home care for our daughter as she recovered from major spinal surgery. Our daughter has complex special needs. The team were extremely professional and flexible, integrating into our house effortlessly whilst still providing very professional care for our daughter during her recovery. They kept her entertained and engaged to prevent her focussing on her discomfort. They were also very mindful that they were in our house and sought to adapt their work to work with us. Thank you.

Baxter's provided home care for my wife for nearly 4-years (from May 2018 to January 2022) as she underwent a slow decline from Primary Progressive MS. (She has now moved to a new residential facility, which Baxter's have recently opened). I have always found the service professional and well organised - for instance, the care plan is fully online and easy for all staff to access. The manager is extremely diligent in monitoring service performance and proactive in suggesting changes that may be needed. The carers are fantastic - not only well trained and supportive, but above all, kind, and that has made a huge difference to my wife's palliative journey. As someone who is paralysed and has limited communication, she is completely reliant on 24x7 support, and it is only through their efforts that she could stay at home for so long and in reasonable comfort.

Baxters Homecare provided support for our terminally ill mother during the nights over a 4 week period. It was hard for us as a family to care for her during the day and also at night. It gave us the much break we needed. We had two named staff who were caring and attentive, we cannot fault their care.