Baxters Homecare Ltd

I have no hesitation in recommending them for domiciliary care.

From the minute we met the manager and her team, they were reassuring, sensitive, caring, discreet and supportive during an incredibly difficult time for me and my family. I would highly recommend their services.

I couldn’t have asked for better care for my mum in her last few weeks. Our carer was so kind and became part of the family in just 3 weeks. She gave us peace of mind that while we were at work or away from mum for a little while she was being beautifully and respectfully cared for, it made a very difficult time a little bit easier. Thank you

Pay the carers more as I believe it's more profitable to be nice and trusting of your staff.

The care and compassion shown to my mother was exemplary. Baxters Homecare came into my mother's life at a time when she needed them the most, in January 2021 up until her death in June 2021. From the start care was person-centered. Staff got to know the essence of my mother and that positively influenced how care was delivered. The registered manager was proactive and spoke to various health professionals on our behalf, especially as my mother's health was taking a 'turn for the worse'. This was of tremendous help to the family. Although the pain of my mother's death is still raw, the care, support, and attention Baxters Homecare provided have created good memories for the family to hold on to.

The Baxters team cared for my Grandmother, when she returned from hospital (after a fall and then COVID) in Feb 2021, until she had to leave home and move into a care home in May. My Grandmother had used an alternative provider for a lot of 2020, but the standards of care from the Baxters team, along with the professional administration/organisation were a massive upgrade on our previous experience. The team showed empathy and made every attempt to go over and above in terms of caring for my Grandmother's safety and hygiene.

Baxters Homecare Ltd has proven to be a great asset in my husbands care. The carers are meticulous and caring and always quick to notice if he needs anything. There is fun and laughter and singing during personal care which he has joined in and enjoyed. The wrist exercises have been done every day and the wrist is improving. Thank you Baxters.

This company have been providing care to my grandmother for the past two months. I find them to be very caring and reliable. They are very approachable and easy to communicate with. Getting to spend her final days at home has always been her wish.

This company is currently providing care for my dad for the last few months. I cannot fault their care and attention to detail, nothing is too much trouble for them. They send the same group of staff that is familiar with dad needs.

Baxters Homecare agency were extremely helpful with all aspects of my dad's care. I found all their members of staff to be professional but still friendly and approachable. Baxters made the last months of my dad's life easier and allowed him to spend them in his own home.

Great agency. All the staff were very friendly and helpful. True professionals. So happy they were looking after my Dad in his last few weeks. They made a huge difference to the end of his life, allowing him to stay at home with 24/7 care. Would highly recommend them to anyone wanting the best care for their loved ones.

The carers are very professional, efficient and caring. They have been very supportive, and I would not hesitate to recommend them to others.

Baxters have provided care since my leaving the hospital and have exceeded one's expectations.

This team of care workers have been looking after my dad since discharge from hospital. As a family we were unsure how having people in our house would help. The team has been amazing, the workers always friendly and willing to help. The manager ensures she checks in on my dad to ensure he is happy with the care.

They are great, they help me stay out of hospital. The guys are very kind and caring, I have been able to remain in my flat and not go to a nursing home as first thought

Not having carers before we were very wary, but our experience with Baxters Ltd is beyond our expectations. The carers coming into our house are both respectful, polite and diligent in their care of my husband. Every detail of care is covered. The proprietor works along with the carers, training them and aiding us with any problems we may have

I can't fault the care provided to my son, everyone goes above and beyond what their normal duties are to make sure my son is happy and comfortable.

Baxter's have been caring for my father for the last 18 months. I have found the carers to be well trained, experienced and empathetic to my father's needs. The service is well managed and well led, I would recommend them to others.

The team have been looking after my 90-year-old Mother-in-Law, who suffers from Onset Alzheimer’s, for quite a few months now. We find that they are extremely passionate about their jobs and very attentive, offering sound advice on safety issues which helps our peace of mind. Bringing them on board has eased a lot of pressure on us and we are extremely grateful for the service they provide. Would highly recommend.

Our family has worked with Baxters and specifically the Manager for over a year now. There ehave been some very difficult times for us as a family as our Father's condition deteriorated significantly but her patience and skill get us through those difficult times and we have confidence and trust in her ability to care for our father and support us. It is vital in this relationship to know that our views are considered and to consult us throughout.