PCS (Personal Care Services) Ltd

PCS staff so far have been absolutely first class.

My experience with personal care services has been amazing...mum has dementia and does not go out of the house ..she is a very proud lady 87 yrs old. mum would not take any help in her cleanliness and had not taken a shower in months, not even allowing her daughters to help. Personal care staff took extra time to spend with mum and gain her trust to help her to shower and dress, this was a miracle we as a family thought we may never see mum dressed again. We can't thank you enough :) keep up the amazing work you do...

When I phone the staff are always very helpful. I feel secure that mum is well looked after and safe.

My husband was treated with the utmost care and dignity. In the final months of his life all the carers were truly magnificent. I would definitely recommend this company.

Thank you all for the support you give my dad you'll never know how much your help means to dad and me and my sister.

More than happy with the service I get. Thank you to all the carers that continue to take care of me. Would highly recommend.

I am very happy with the care I have been receiving since May.

Mum's been with PCS for nearly two years now and she has some lovely carers who look after her and have got to know her well. She has some complex needs regarding medication and diet and her regular carers have done a great job accommodating her needs. Thanks also to the team in the office who are always on hand to take my calls and deal with my concerns.

PCS over the past months have provided excellent professional care. Our primary carer is completely professional, caring, efficient and totally engages with my wife with humour and interest. She is highly trained and is fully aware of the need to top up medication, toiletries and continence requirements. She is more like a family member than a carer. Subsequent carers are also of a high standard. Managment are always willing to meet our needs and willing to change our calls to facilitate trips out. Following an accident, care for myself was exemplary.

My carer has now been coming for over 12 months and we have developed a routine. If any changes need to be made, she makes the necessary change and remembers it. She is very quick and efficient, pleasant and nothing is too much trouble. I highly recommend her.

She wasn’t with you long but they all took the time and patience needed for her needs and I will be ever thankful for that.

We used PCS (Personal Care Services) Ltd whilst on a week's break to the area, this was to help with my 86 year old mum's care needs. The care given by all the team was exceptional and second to none. The management kept us informed throughout and went above and beyond our expectations. I would highly recommend this company.

Absolutely exceptional service was provided from explaining the support that could be provided when trying to navigate my way through the care system for my father who needed end-of-life care at home. The care provided was exceptional, considerate and professional at every point. All of the team were thoughtful and caring and provided me with all of the information that I needed when his health deteriorated. I would highly recommend it to anyone who requires at-home care themselves or for a family member. I can’t thank them enough.

Having been a nurse for 35 years I am totally in awe of the carers knowledge and practical abilities. I would also like to say that having such care has given me my sense of being and confidence again. I would like to thank all my carers who, both myself and my family, see as friends and as extended family.

With me being housebound, it's so important to meet all these lovely carers day after day.

I've found everyone very professional yet still maintaining a lovely homely feel. Wouldn't hesitate to recommend.

Fantastic carers enter my mum's house every day and they go above and beyond their duties, they make all my mum's meals, wash the pots and make my mum's life lovely. My mum's carers in the morning wash her hair and make her look lovely and her clothes are changed every day.

My husband returned home from hospital in January 2023 after suffering a severe stroke. For three months the team from Personal Care Services has supported and helped my husband each morning with washing and dressing and they have never let us down. A number of carers have visited our home and each and every one of them has provided excellent and efficient care to my husband. We have really appreciated all that the staff have done for us, they have all been very pleasant, friendly, kind and caring and we would have no hesitation in using the services of PCS again should the need arise in the future.

PCS have been providing 4 times daily home care visits for my mum from June 2021 until February 2022, when she went into residential care. During that time she received consistently good home care input. This has given me, her daughter, peace of mind and allowed me to help my mum in other areas.

All the visiting PCS care staff have been friendly and respectful with my mum which has helped her to accept that carer help was a positive impact on her life. Thank you to all the care staff who have visited my mum, you’ve made a big difference to both our lives.

I have no words to fully describe the level of absolute professionalism, love, care, empathy and hope that this organisation brought to our home during my late wife’s most desperate hours. I have absolutely no reservations in recommending this care provider. The manager / owner of this organisation is of the highest calibre humanity can offer and in my opinion was a heaven send in our darkest hour. I will never forget.