Belgrave Care provides high-quality person-centred care to those living in Chester.
Belgrave Care Ltd aims to ensure all customers maintain their independence and lead fulfilling lives. Each individual customer will have their own person-centred plan to follow, making sure all the tasks are completed to a high standard. These may be tasks that the customer finds difficult to do themselves, or are just struggling a little. A bit of extra help...
Care Provided by Belgrave Care
Types of Home Care
- Live-in Care
- 24 Hour Care
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £32.69 - £34.67
- 30 Minute Visiting Care Fees: £23.64 - £27.09
Contact Belgrave Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Owner
- Belgrave Care Ltd
- Private Owned
Person in charge
- Erin Gibson (Care Manager)
Belgrave Care Reviews (53)
Belgrave Care has a Review Score of 9.7 (9.652) out of 10, based on 11 reviews in the last 2 years.
Over all time Belgrave Care has 53 reviews.
The care from Belgrave has enabled Mum to be safe, and to feel safe, in her own home and has given myself, my sisters and the wider family peace of mind. Thank you!
Thank you so much for your kind words. your Mum is a pleasure to support . Thank you so much for choosing Belgrave Care .
Thank you!
Thank you so much for your kind words. As I always say " we treat our customers as if they where our own family " all the care and support we give comes from the heart and being empathetic towards not only the customer but the families also. Thank you so much for your recommendations . Your Mum was truly a lovely lady and will always be in our hearts.
Highly recommend Belgrave Care. The caring staff have been wonderful-offering a high standard of personal care to my husband and a friendly listening ear for me. The management team have also supported our requirement for flexible support as we had requested at the start of this journey 7 months ago. They have responded promptly to telephone calls throughout this time.
Thank you so much for your kind words , we always strive to do our best with every one of our customers . The staff also enjoy your company as well as looking after your lovely husband. I cant believe its 7 months since we started the support. as I always say if there is anything else you need you only have to ask. Thank you again from all our team .
We trusted them completely and would not hesitate to recommend Belgrave Care to anyone looking for support for themselves or a relative
We're really pleased that they allowed our mum to have an extra 12 months at home. Without them she wouldn't have managed.
Thank you so much for leaving this lovely review for our team. Our continuity has always been at the forefront of our business . Belgrave care prides itself on the continuity for our customers and carers. The management team have always been available for you and your family even at weekends...
Our family engaged the services of Belgrave Care, following a very bad experience with local council provided care. From the very first phone call with company to the very last interaction with them there was nothing that we could fault. Every carer that came to visit my sister was cheerful, kind, thoughtful and caring. They treated her and her home with dignity and respect. They communicated with family and kept us informed and were able to adapt as necessary. When it came to the point that my sister needed more care than could be provided within her home, they were so supportive. The carers were really sad when my sister had to leave because they had really grown to like her and she them. I honestly don't think that you could choose any better care for a loved one. I would not hesitate to recommend Belgrave Care and their wonderful team. We would like to sincerely thank them for all the support and kindness shown to both my sister and our family during this time.
Thankyou for your kind words, we miss your lovely sister , it doesn't seem the same without her , we loved her popping into the office with her carer for a cuppa and a chat. We always knew this day would come , but its still hard when it arrives ,however she sounds like she has settled into her...
I have been using Belgrave Care in Chester for several years, and their service has been nothing short of outstanding. The staff are always professional, punctual, and incredibly kind to my wife, who is living with dementia. They treat her with the utmost respect, taking her for walks and shopping trips, and providing her with genuine companionship. After being let down by previous care providers, I feel completely safe and confident with Belgrave Care. Their quality of care and professionalism are consistently top tier. I have recommended Belgrave Care to several friends and family members over the years, and I will continue to do so. They have made a real difference in our lives. My wife is truly in excellent hands, and it is a joy to see the staff arrive and greet her so warmly. For anyone needing high quality, reliable care during difficult times, I strongly recommend Belgrave Care. They truly are the best.
Thank you so much for taking the time to write a review of our services. I have always prided myself on ensuring I choose the right staff , we are not perfect , but I try my best to make sure the applicants are the "right fit " for Belgrave Care . Understanding our customers needs
Their services were fabulous and the genuine care this Team provided was second to none - my mother looked forward to their visits it was a pleasure to see - not like the previous ones.
I would receive regular updates and calls if they were at all concerned and they would ask for my opinions too.
Nothing was ever too much trouble for Belgrave Care - the Team would often suggest ideas that could help her in any way to give her that extra bit of comfort all whilst keeping her own dignity.
When Mum passed I could tell these ladies were visibly upset and it just reinforced what a caring company this actually was and genuinely so - it was like second nature to them and I do mean all of them and yet completely professional. I wholeheartedly recommend Belgrave Care for your elderly loved ones. My sincere thanks to you all.
Thank you for your lovely words. I always say everyone is treated like family. My business is run on empathy, recruiting the right people, and having a strong supportive management team. We miss your mum, and she is often talked about amongst staff very fondly. I'm so glad you chose us to look...
Mum loves all the ladies that come to see her, they're always upbeat and have plenty to chat about. A member of staff calls every afternoon to tell her which lady will be coming the following morning and confirm the time.
Thank you so much for your kind words. As I always say, we treat our customers as if they are our own family. We always like our customers to know who is coming and and what time, continuity is so important when having home care, this is what sets us apart.
The staff at Belgrave were incredibly kind and caring. They ensured that enough time was given to Dad's care. They always ensured he was comfortable, even at the very end.
I would highly recommend them.
We have used another company and Belgrave was far superior.
Thank you so much for the lovely review of the care we provided for your dad. When we first spoke about the care, I promised you that we would look after your dad and support you and your family. We talked about his needs and call times, which we kept to. I always do my best to recruit people with...
He is a character and the 'best man I know' so finding the best care for him was of paramount importance.
We also need to find someone to sing to him, the director, I'm sure he will continue singing and entertain people in his new home... maybe we could ask one of his favourite celebrities to visit?
Once again, thank you Belgrave for all you've done for Dad, you are a brilliant team and one I would definitely recommend.
Thank you so much for your kind words. Your dad has been a big part of Belgrave Care, it doesn't seem the same without him but I'm sure the staff will want to visit him at his new home (including myself). The laughs we had along the way and not forgetting our duets, will always be fondly...
Belgrave Care is a wonderful care company. They are very caring and all of their staff do a wonderful job. I have been managing the care of my parents. I live a long way from my parents and two members of staff have been brilliant at helping me to do this from a distance. My dad loves going for his walks with his carer and they have built up a fabulous relationship.
Thank you so much for this " wonderful " review. Opening this care company nearly NINE years ago, I wanted to give a more personal experience. Taking on the right staff, empathy plays a big part in what we do... from the office to the field staff. I will pass on your sentiments to them both. We support people as if they were our own family.
Over the last 2 years, the manager and her experienced team at Belgrave Care have provided the highest standard of professional care and support to our elderly mum. Always efficient and easy to contact, their attitude to client care goes well beyond the boundaries of a routine business arrangement. All staff members are friendly, efficient, trustworthy and respectful of being in Mum’s home. Above all, Belgrave ensures clients are treated in a friendly and efficient manner with personal safety a key feature of every home visit. Any health, welfare, or medication concerns are promptly reported to family members providing a great deal of reassurance throughout the day/evening. I have no hesitation in endorsing the outstanding standard of care provided by Belgrave Care and thank the management and their colleagues for all that they have done to help us to support Mum.
Thank you so much for your kind words. I opened Belgrave Care 8 years ago, after working for corporate companies for over 25 years. I wanted to give quality service and support customers as if they where our own family, Empathy is so important, and going the extra mile just comes naturally to us....
Based on the care received by my client, I would not hesitate to recommend their services.
Thank you for your lovely words. It is a pleasure to support this lovely lady, and we have built up a trusting relationship over the years. Making a difference no matter how small is so important, we look forward to arranging another visit before Xmas to meet her friend again. Continuity has also played a big part in her support.
Belgrave Care has given my father, now aged 100, good care for a few years now. Their staff have been excellent, and the company has been able to respond quickly as his needs have changed. We feel lucky to have found them.
Thank you for your review. It's hard to believe your Dad is 100 years old, such a lovely gentleman. Having our support has enabled your father to stay in his lovely home surrounded by all his personal belongings. We look forward to continuing to support him as we have done for over three years.
My elderly mother has been using Belgrave Care for well over a year, and during this time, all members of the care team she has met have treated her with kindness and patience. In addition, the office team are always available for any questions or concerns. Without their help and support, my mother wouldn't be able to live in her own home.
Thank you for leaving a review. Your mother is a lovely lady. It's hard to believe she had her 100th birthday this year. With our support, she is still able to stay within the comfort of her own home and familiar surroundings - long may it continue.
We were very lucky indeed to find Belgrave Care, Chester when mum needed help with personal hygiene and getting dressed. Dad had been coping well but we all felt help was needed. All the staff are amazing, helpful, kind, and always willing to go that extra mile. We as a family have built up a really good relationship with all the staff involved in Mum's care and would recommend this company to friends and family.
Thank you so much for your kind words which I have passed on to the team. Having such great feedback is amazing, but as I always say we treat people as if they are family. Communication is so important and this is what sets us apart from other providers. Keeping customers informed of any changes,...
Great communication from all members of management and staff.
Thank you so much for your review of our services and support for your father. Since the start, it has been a pleasure to support him; as I always say, "we support our customers as if they were our own family". We enjoy the laughs and conversations along with providing his care. Communication is so important for all parties, which is why your father's support is working so well.
They were easy to contact and agreeable to amending dates or the number of visits.
Staff were quick to communicate any issues or problems and even did unplanned return visits on occasions when they deemed them necessary.
Your mum will always be remembered, she was such a lovely lady. We support our customers and their families as if they were our own.
It's always a daunting task, trying to find a good home care service for a loved one when they need it. Fortunately we struck lucky first time in choosing Belgrave Care. From day one they provided an excellent service for my elderly father, for some 14 months, enabling him to retain his independence in his own home longer than we might have expected. The staff were wonderful and the care and support that they provided for Dad was of a very high quality. Thank you to all the management and staff, very happy to recommend you.
Thank you so much for your lovely words, as I said at the beginning we treat our customers as we would our own family, and our staff will always go that extra to make sure everything is just right for every individual we support. Attention to every little detail I feel is what sets us apart and...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 June 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Belgrave Care.
Awards / Recognitions (1)
- Recipient: Belgrave CareDate: Thursday 31 Mar 2022
Meet the Team (1)
Running the business alongside the director , ensuring compliance is followed . assisting with training and recruitment. Assessing and communicating peoples needs . Liaising with other professional's on a day to day basis. Ensuring the quality of care is to a high standard . Safeguarding everyone at work .
Approachable and professional approach for customers and their families and staff .
Frequently Asked Questions about Belgrave Care
How many Carers does Belgrave Care employ?
Belgrave Care employs 18 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Belgrave Care to verify any information. View our terms and conditions. Belgrave Care has an Enhanced Service - more info.