Belgrave Care

Great communication from all members of management and staff.

Staff were quick to communicate any issues or problems and even did unplanned return visits on occasions when they deemed them necessary.

It's always a daunting task, trying to find a good home care service for a loved one when they need it. Fortunately we struck lucky first time in choosing Belgrave Care. From day one they provided an excellent service for my elderly father, for some 14 months, enabling him to retain his independence in his own home longer than we might have expected. The staff were wonderful and the care and support that they provided for Dad was of a very high quality. Thank you to all the management and staff, very happy to recommend you.

There has been a very pleasing improvement in my aunt since the excellent care provided by Belgrave Care. She has dementia and it is great to see the improvement in her and she always tells me the carers are lovely people. It is very reassuring to know that these lovely people are there to help every single day if I cannot get to visit her myself.

Ladies who support my aunty are all friendly and help maintain her independence. They encourage her to make good choices with her meals. Good care is expensive but it gives peace of mind to anyone with vulnerable relatives who wish to remain living in their home.

Nothing was too much trouble and I would definitely recommend one member of staff and her team 100 per cent.

I always felt my mum-in-law was safe and her needs catered for. They help us cope with a very poorly lady in a dignified way and for that, we are so very grateful.

The care we received from Belgrave was wonderful from the moment we first put our godmother in their hands. The carers treated her with respect and kindness. They offered support, not only in her home but their advice and communication was so valuable too. The office staff were efficient and effective in keeping us informed of our godmother's needs and had a very warm approach and attitude. Nothing was too much trouble.

I would like to thank all the staff at Belgrave for the care and support they gave my father over the last 6 months. The management and office staff were readily available and any issues that arose were dealt with immediately. The carers were professional, had the right "caring " attitude and always turned up. My father was quite a character. He could be forthright at times, but the staff always treated him with respect. I would certainly recommend Belgrave to anyone looking for a care company to help support themselves, a friend or a member of the family.

To allow my mother to keep her independence I had to arrange a package of care a couple of years ago. It was important that I found a provider whose staff were friendly, caring, professional and empathic to my mother's needs. I choose Belgrave Care and both my mother and I are delighted we did. I found the director very approachable understanding and helpful when I had to quickly arrange for my mother's care package to be increased. I would highly recommend Belgrave Care.

All staff excellent, service very reliable and always on time. When not on time staff let me know they are going to be late and the reason too which is always a valid reason traffic etc or sickness.

We are very grateful to the team at Belgrave Care who has looked after my father since September 2020, the care pattern has developed over time to meet his needs. The team has been amazing, looking after my father with such care, professionalism and respect and as his daughter, it has been reassuring that they have been such help and support. Thank you.

I found Belgrave Care to be a very good provider of care for my brother, they were clear, realistic and communicated well. They were honest and open when things had gone wrong which I really appreciated. They always responded fast when we were in touch with them and I felt they were always there, supporting me and my brother. I would not hesitate to recommend them to anyone looking for an honest, reliable, caring company to support them or their family.

We would like to thank the Belgrade team for the care they gave our mum for over 4 months. The care was great, making our mum feel comfortable, and taking the time to chat to her whilst communicating well with us. They were reliable and caring, which we would like to recommend.

Belgrave Care looked after my mum for over three years before she recently passed away, initially providing three visits per day, increasing to five visits per day. Mum had no mobility and needed a full range of care, from being washed, dressed, transferred from bed to chair, and back again, to being fed three times per day and given medication. Her carers were all very pleasant, considerate and professional in what they did for Mum and would always alert us to any potential health or other issues. The management was always very approachable to discuss the best options for Mum's care, and any (minor) issues were always dealt with promptly. They will go the extra mile when needed to ensure everything is done properly, and I would certainly recommend them to others.

Belgrave is a good company, they turn up when expected in full PPE, bills are always sent on time and the carers are really nice and chatty with my mother. It's easy to communicate with them if you need to cancel a call or have any queries.

My aunt was cared for in a highly professional and caring manner. Four visits a day were required, and it can't have been easy caring for a 94-year-old with medical issues, but carers were superb. What was really good was the way they shared their views, which were really helpful.

My thanks to everyone at Belgrave Care for helping my mother and doing their best to make her comfortable in spite of the constant pain she endures. Although visiting to look after my mother, the carers have always helped my father when in need, and have tolerated his temperamental outbursts with good humour. I have always found the managers, very easy to deal with, supportive and, above all, kind.

Thank you Belgrave care. The care and help you give my Mum enables her to remain in her home with a good quality of life. Her general health and wellbeing have improved over the past year, due to your carers daily care and attention. The management team have always been extremely caring and helpful when dealing with issues my Mum is experiencing with her health and have communicated well with the family.

Bless you, all.