Bluefield Care Services
282 Lewisham High Street, London SE13 6JZOther Home Care Providers you may be interested in:
Care Provided by Bluefield Care Services
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £20 - £30
Standard rate is £20. For complex cases, we may charge additional fees. Please send us an enquiry for more info.
Funding Types Accepted
- Private Funding (Self-funded)
-
Good to Know
Owner
- Bluefield Care Services Ltd
- Private Owned
Person in charge
- Segun Okunniwa (Manager)
Bluefield Care Services Reviews (1)
Bluefield Care Services has a Review Score of 1.7 (1.667) out of 10, based on 1 reviews in the last 2 years.
Over all time Bluefield Care Services has 1 review.
Unfortunately, our experience declined significantly over time and ultimately led us to move my Nan's care elsewhere.
My Nan has Alzheimer's, so consistency and reliability are extremely important. Sadly, we experienced ongoing issues including rushed visits, inconsistent carers and poor communication regarding care arrangements and invoicing.
Although carers generally attended within scheduled time windows, visits were often much shorter than the allocated call time despite my Nan requiring support with multiple aspects of care. There were also occasions where medication prompting was missed, which was concerning given her vulnerability.
Towards the end of the service, I experienced difficulties resolving account queries, with emails and messages remaining unanswered for weeks despite repeated attempts to make contact.
Some carers themselves were ok, however overall the service no longer provided the level of reassurance and support my Nan required.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 March 2024- Caring Good
- Effective Requires improvement
- Responsive Requires improvement
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Bluefield Care Services.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Bluefield Care Services.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Bluefield Care Services
How many Carers does Bluefield Care Services employ?
Bluefield Care Services employs 57 carers.
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